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Harolds Hotel

Expedia.comUSD 62*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 116*
USD 62*
USD 72*
USD 116*
USD 62*
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Harolds Hotel
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451 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Reviewed 2 days ago NEW

kudos to the staffs of this hotel! They are very accomodating and you really get a sense that they are happy to serve you. They would go above and beyond to make sure that they cater to their guest needs. My friend got sick late night and they even went out of their way to buy meds for him even...

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Helpful?
Thank Marisol B
Derby, United Kingdom
Reviewed 3 days ago NEW

a very warm welcome and cheerful staff.Breakfast was varied from Filipino food in the main to cereals and toast.The room was spacious and well equipt.Well located for the city and Ayala mall with its numerous shops.Overall a very pleasant stay and friendly staff.

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Helpful?
Thank Colin B
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Colin B, Greetings from Harolds Hotel! We appreciate your kind review. Here at Harolds Hotel, we always welcome you with warmth and cheerfulness to make you experience what the Cebuano hospitality is all about. Your comfort and satisfaction is our top priority, that is why we are delighted that your stay was very pleasant. Looking forward to your next...

Reviewed 4 days ago NEW

I chose to stay for an extended period at Harolds due to feedback and customer reviews from Trip Advisor. I arrived early on the day of arrival and was checked immediately into my room which was a Deluxe Suite. The room was spacious and clean. The staff were friendly, curious and helpful during our entire stay. We graced the roof...

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Helpful?
Thank Ter F
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Ter F, Warm greetings from Harolds Hotel! We appreciate your generous review. It is a delight to know that your stay with us was great! Here at Harolds Hotel, your comfort and satisfaction is of utmost importance to us. And our staff will always take pleasure in being of service to you in order to make your stay amazing....

Dumaguete City, Philippines
Reviewed 4 days ago NEW

The room was fantastic, spacious and very comfortable. It was quiet, clean and had a great bed and pillows, bathroom modern and well equipped. Great rooftop restaurant and bar. Very friendly and very helpful staff, especially in the breakfast room. Great breakfast, only fresh bread and rolls missing in addition to the offered sliced toast bread. Good location and free...

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Helpful?
Thank Tommy B
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Tommy B, Warm greetings from Harolds Hotel! Thank you very much for your kind and generous words. Your great experience is what we aim for here at Harolds Hotel. Your comfort and satisfaction is of utmost importance to us and we continuously want to make you feel what the Cebuano hospitality is all about through the little gestures of...

Boynton Beach, Florida
Reviewed 6 days ago NEW

The location was convenient to Ayala Mall, restaurants and attractions. There is a great restaurant on the roof of the hotel! Staff was extremely courteous, room was very clean and the view from my room with a balcony was awesome. I would definitely stay there again.

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Helpful?
Thank davewtidwell
EdTongco, Manager at Harolds Hotel, responded to this review

Dear davewtidwell, Warm regards from Harolds Hotel! Thank you for your kind and wonderful review. We are delighted to know that your overall experience with us was great! Here at Harolds Hotel, we aim to make you feel what the Cebuano hospitality is all about through the little gestures of care we give you. We will certainly keep up the...

Au
Reviewed 1 week ago

I was looking forward to spending New Years eve but turned out to be a disappointment being and older person i did not want to go into the main part of town just want a nice meal a few drinks but it was not very good limited food and they ran out of much and was all over about 22:00

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Helpful?
1Thank Ross S
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Ross S, Greetings from Harolds Hotel! Please accept our sincere apologies for the inconvenience you have experienced. Here at Harolds, we have always placed the highest importance on the welfare of our beloved guests. We thank you for informing us of the matter. It was an unforeseen incident and I am taking full responsibility if the responses made did...

Manila, Philippines
Reviewed 1 week ago via mobile

A basic business hotel which showed promise with the ginger cocktail they serve you on arrival. We had a balcony room on the third floor, which was nice, but had a weird lock on the glass door for which we had to call help from the staff for in locking. The internet access is...challenging. Slow, if one is able to...

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Helpful?
1Thank TingCO
EdTongco, Manager at Harolds Hotel, responded to this review

Dear TingCO, Warm greetings from Harolds Hotel! Thank you for your review. Your great experience is our utmost priority. All your concerns have been well noted and immediate actions are being taken in order to improve our services. Nevertheless, we are delighted that you appreciate our little gestures of making your stay comfortable and worthwhile. Here at Harolds Hotel, we...

Ho Chi Minh City, Vietnam
Reviewed 2 weeks ago

I stayed over the Easter weekend when almost the whole city closed down. The hotel staff was still hard working and brought guests lovely, warm service. Pros: I consider this is a very value-for-your- money hotel, given the price I paid and what I received. Spacious, clean room. The bed and pillow are comfortable with well working air-con. The staff...

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Helpful?
Thank Poppy_cz
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Poppy_cz, Warmest greetings from Harolds Hotel! Thank you for your very generous review. We are delighted to know that your stay here with us was superb! We always want to make sure that your stay is amazing and that you get exceptional service. Here at Harolds Hotel, we want you to experience Cebuano hospitality at its finest. Rest assured,...

Philippines
Reviewed 2 weeks ago via mobile

The place was clean and staff was accommodating. Price is a bit too high from what i expected. The room was nice and cozy but the towels look really old judging from the discoloration. I was hesitant to use them but i had no choice. Should always provide fresh towels not those old almost-dirty-white looking ones. Buffet breakfast was average....

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Helpful?
Thank Mae K
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Mae K, Warm greetings from Harolds Hotel! Thank you for your kind review. We appreciate that your stay here at Harolds Hotel was pleasant. Rest assured, your concerns have been well noted and necessary actions have already been taken to ensure that the next time you visit, your experience will be more comfortable and worthwhile. We look forward to...

Reviewed 2 weeks ago via mobile

I have stayed in Harolds a number of times already. Their service is consistently excellent. My visit today again affirmed this belief of mine. I was having lunch with few officemates and one waiter named JESTER AARON gave me my favorite juice (without me asking!). I remember asking for that during my past visits I was so surprises he still...

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Helpful?
Thank Quakie
EdTongco, Manager at Harolds Hotel, responded to this review

Dear Quakie, Warm regards from Harolds Hotel! We appreciate your kind and generous review. Thank you for taking notice of our effort to make you feel special and happy every time you visit. Here at Harolds Hotel, we want to pamper you by being diligent in providing you with exceptional service consistently. Thank you and we look forward to having...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
HAROLDS HOTEL offers a vantage point to guests with business or leisure reasons in the city. Situated in the uptown area of Cebu City, about 30 minutes away from Mactan International Airport, Harolds Hotel is only ten minutes away from financial districts, government offices, universities and colleges, and major shopping centers. ... more   less 

Additional Information about Harolds Hotel

Address: Gorordo Avenue | Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $71 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harolds Hotel 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Booking.com, Orbitz, Asiatravel.com Holdings, Hotwire, Priceline, Travelocity, Agoda, Cancelon, getaroom.com, Cheap Tickets, Evoline ltd, TripOnline SA, HRS, Travel Book Philippines, Inc. and HotelQuickly so you can book your Harolds Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harolds Hotel Cebu Island/Cebu City
Hotel Style:
#3 Spa Hotel in Cebu City
#4 Business Hotel in Cebu City
#5 Romantic Hotel in Cebu City
#7 Family Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Harolds Hotel staff and other travellers.
11 questions
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Questions? Get answers from Harolds Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have quite a noise from the rooftop restaurant/bar”
DGTboy, 19 May 2017 | Read review
“Request a room with balcony!”
  • My room
  • Balcony view
davewtidwell, 17 May 2017 | Read review
“This IS the nicest hotel I've ever stayed in the Philippines !”
CraigT577, 29 Apr 2017 | Read review
“Try their breakfast buffet!”
262benjamind, 11 Mar 2017 | Read review
“Backside rooms were very quiet.”
, 7 Feb 2017 | Read review
5 of 5
Expedia.com
USD 62* /night
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AccorHotels.comUSD 72
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AMOMAUSD 116
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*Disclaimer
Prices are for 1 room, 2 adults
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