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Golden Prince Hotel & Suites

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Golden Prince Hotel & Suites
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125 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Manila, Philippines
Reviewed 2 weeks ago

The Golden Prince Hotel and Suites in Cebu City always offers something new every time I return. Their food & beverage service including their daily lunch and dinner buffets are a steal, offering international favourites. In the morning, their egg and noodle stations are excellent. Rooms well maintained and very clean. Will come back to this hotel.

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Helpful?
Thank VicAlcuaz
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Hapon Mr. VicAlcuaz! We very much appreciate your wonderful review. It definitely encourages to always strive for continuous innovation. We are happy to know that you enjoyed your experience in our food and beverage outlets. We very much look forward to your next visit and to provide you more of the Unique Cebuano Royalty Experience! Daghang Salamat! Have a...

San Antonio, Texas
Reviewed 3 weeks ago

Overall the lodging experience was good, but the rooms need to come with more supplies. When booking the room thru web sites, be aware of added service fee. Feel free to object and get it omitted. The food quality in the buffet is not great, some items stay on the buffet for too many hours and might be reason for...

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Helpful?
Thank Frans d
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Hapon Frans d! We very much appreciate your honest feedback. We would like to clarify the "added service fee" that you are referring to. In the various booking channels, our hotel has practiced transparency and clarity in providing all our rates. Comments on the food and beverage options are noted. We always seek to innovate on the food variety...

Oxford, United Kingdom
Reviewed 4 weeks ago via mobile

Impressions on arrival very good. Restaurants and bar very good impressions to but our room was terrible. Studio room. Very tired would be an understatement. Bathroom especially awful. Far better options available in same area for same price. Over priced by at least 500 peso per night. Breakfast adequate for westerners. Resto prices over middle road. Bar prices far far...

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Helpful?
Thank OracleJohn
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii OracleJohn! We very much appreciate your honest feedback. For the rooms and facilities that we offer, our returning guests have always mentioned that our hotel provides 'value for money'. Compared to properties in the area, we definitely combine affordability and convenience. With regards to our Lanai Restobar, we currently do offer special discounts for in-house customers. We will...

Reviewed 4 weeks ago via mobile

My first impression upon entering the hotel was the politeness snd attentiveness of the staff through out my three days stay. The hotel is neat and clean. Breakfast offering were reasonably good. I will highly recommend it and for sure my next visit in Cebu I will go back there.

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Helpful?
Thank Beth K
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii Beth K! We very much appreciate your kind review. Your positive feedback will motivate us to continually improve our service offerings and fulfill our vision which is to provide the Unique Cebuano Royalty Experience to all our guests. We sure hope that we will see you again soon and to bring you more GOLDEN Moments. Daghang Salamat! Have...

Cadiz, Philippines
Reviewed 5 weeks ago

From checking in to checking out the stay was exceptional. The few request that I asked for were done within five minutes call to the front desk. The room was very clean and the kitchen with a microwave, refrigerator , coffee maker, cups and dishes, utensils were available and clean. The closet space was suitable, the air condition worked well,...

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Helpful?
Thank Lesfen
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii Lesfen! We very much appreciate your kind review. Your extremely detailed, positive feedback will encourage us further to continually improve our service offerings and fulfill our vision which is to provide the Unique Cebuano Royalty Experience to all our guests. Your phrase "A four hotel with five star treatment" is truly heart-warming. We feel touched by just reading...

Uddevalla, Sweden
Reviewed 28 December 2016

Good location near Ayala and about 10 minutes walk to mango square,,,, ok clean room, but toilette paper was almost empty when i checked in and already sat on the toilette the worst thing was next morning when we went down for our free breakfast,here it start go wrong,first they said that it was not included,when it says clear in...

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Helpful?
Thank Tom J
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii Tom J! We very much appreciate your honest feedback. We could definitely sense the inconvenient experiences you encountered during the breakfast period. Kindly give us the opportunity to improve on this aspect of our operations. We sure hope to see you again soon. Daghang Salamat! Have a GOLDEN evening!

Reviewed 28 November 2016 via mobile

Was here for work over a weekend and was accommodated at the old wing. The room was clean but there were only big towels and a bath mat, no hand and face towels. The room did not have a safety deposit box. No dental kits, no slippers. The room was not really bad but you can hear people talking in...

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Helpful?
Thank Noel B
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii Noel B! We very much appreciate your positive review. We understand that there are aspects of your stay which we could still improve on. We are quite pleased that you enjoyed your upgradal in our tower 2 rooms. We would definitely look forward to your next visit. Daghang Salamat! Have a GOLDEN evening!

Cebu Island, Philippines
Reviewed 20 November 2016

I decided to stay here, based on advertising on the radio. Upon check in, i got a funny vibe from the front desk lady. She did not make me feel welcome at all. And it seemed she didnt know much about how to handle customers. The room itself was spacious and very clean. However, i had to call housekeeping, since...

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Helpful?
1Thank Michael F
ajque, Vice President of Corporate Communications at Golden Prince Hotel & Suites, responded to this review

Maayong Gabii Michael F! We very much appreciate your honest feedback. We completely understand certain inconveniences during your stay. We seek to improve on these areas. Various aspects regarding food quality and customer service will be looked into for sure. We are glad to hear that you have positive citations for some of our employees. Your last statement on service...

NJ
Reviewed 16 November 2016

Stayed here for three nights, because of a class reunion. The hotel is basic but clean and not expensive. The parking was validated with senior card, no fees. The banquets food, daily breakfast were good. Will recommend this hotel.

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Helpful?
Thank peony09
den haag
Reviewed 29 October 2016 via mobile

Nice rooms good bathroom.Excellent beds and tv.Good roomservice.Free breakfast wunderbar.Buffet for lunch or dinner super.Coffee shop with the best coffee.Thanks to trip advisor we found this place.Next time it will be this hotel again.

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Helpful?
Thank ron s

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Golden Prince Hotel & Suites introduces a new trend in the hospitality and culinary arena in Cebu as it highlights a Unique Cebuano Royalty Experience for all its local and international guests. The 159 spacious and modernized Cebuano architectural rooms are meticulously designed to ensure we give you the Cebuano Royalty treatment you deserve. Culinary fusion is also offered for a delightful gastronomical experience to all its diners. Above all, we commit to innovate and set new trends and will always be the leading hotel in the Queen City of the South that shares unique quality service. ... more   less 

Additional Information about Golden Prince Hotel & Suites

Address: Acacia Street | corner Archbishop Reyes Avenue, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $35 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Prince Hotel & Suites 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Golden Prince Hotel & Suites Cebu Island/Cebu City
Hotel Style:
#9 Luxury Hotel in Cebu City
#10 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Golden Prince Hotel & Suites staff and other travellers.
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Questions? Get answers from Golden Prince Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to the short stay I can not offer any special help in the choosing of a good room.”
 of 5 bubbles Lesfen, 17 Jan 2017 | Read review
“there is a gym and a spa on the third floor”
 of 5 bubbles marosalindal, 26 Jul 2016 | Read review
“The highest floor always have the best view.”
 of 5 bubbles lindaolitep, 25 Jul 2016 | Read review
“Just tell the front desk what you want :) I always tell them I want a room high up the floor count and with good wifi”
 of 5 bubbles KarlaSingson, 22 Jun 2016 | Read review
“Rooms on the East side are more quieter”
 of 5 bubbles 566nguyent, 16 Jun 2016 | Read review
5 of 5