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Waterfront Insular Hotel Davao

5.7 km from Davao City centre
  • Pool
  • Room Service
  • Free Parking
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1 room, 2 adults, 0 children
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J P Laurel Avenue Lanang, Davao City, Mindanao 8000, Philippines
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975 Reviews from our TripAdvisor Community

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Showing 920: English reviews
Reviewed 2 October 2016 via mobile

Aesthetically, the Waterfront Insular Hotel in Davao, Philippines is one of the most beautiful hotels in the area. But their service definitely has room for improvement. The bell hops were excellent but the rest of the staff definitely needs to improve their service. For example, compared to the Royal Mandaya where we never had to ask for coffee or water...

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Helpful?
Thank Rastatom
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear Rastatom, Warm greetings from Waterfront Insular Hotel Davao! Thank you for commending our property and its features. However, on behalf of the Management and Staff, our sincerest apologies for the poor service that you've experienced during your stay at our hotel. It is our regret, not being able to provide you with the excellent service that we aspire for...

Lipa
Reviewed 2 October 2016

The warm smiles and greetings of hotel staff wherever you meet them, at the hall way or the pool area, everywhere. They made our stay more memorable to know that the staff are approachable and accommodating.

Review collected in partnership with this hotel
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Helpful?
Thank 316pedritom
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear 316pedritom, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel staff and service. We always want our guests' smiles to begin with us. It was a pleasure having you as our guest and we would love to create more meaningful memories with you on your future travels. Again, thank you and we certainly...

Panabo City, Philippines
Reviewed 1 October 2016

The hotel staff is very friendly and accommodating, the food is excellent and the comfort room is clean. The place is accessible to any transportation. The hotel can accommodate weddings, seminars and conventions.

Review collected in partnership with this hotel
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Helpful?
Thank erwinc612
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear bing882016, Warm greetings from Waterfront Insular Hotel Davao! Thank you for staying with us recently. We are delighted to hear that you had a great experience at our hotel. It was a pleasure having you as our guest and we would love to create more fun-filled memories with you on your future business or personal travels. Again, thank you...

Makati, Philippines
Reviewed 30 September 2016

The Business Center is terribly poor. Your computers and printers and internet connections are too slow. Comparing to Waterfront Hotel in Cebu, your Business Center is junk. I have made a letter complain last trip. But no one is paying attention. We are business people. We travel for business. I need an excellent business center.

Review collected in partnership with this hotel
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Helpful?
Thank N6010UYmanuelc
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear N6010UYmanuelc, Warm greetings from Waterfront Insular Hotel Davao! We wish to thank you for choosing to stay with us for business. However, it is our regret being unable to provide you with excellent services suitable for your business needs. Our guests' feedback are valuable to us as they reflect the level of service that we are able to provide....

Metro Manila, Philippines
Reviewed 30 September 2016 via mobile

One of the oldest properties in Davao and its first resort type hotel. Great veiw of Samal island across the water and also functions as a jetty to go across. Big rooms as expected with old school hotels...pretty good food in all outlets. A bit out of the way if access to downtown is what you need. Starting to show...

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Helpful?
Thank psalapantan
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear psalapantan, Warm greetings from Waterfront Insular Hotel Davao! Thank you for commending our hotel and facilities. We are delighted to hear that you've had a good experience at our hotel. It was a pleasure having you as our guest and we would love to be a place you can go to when you want to get away from the...

Quezon
Reviewed 29 September 2016

Not recommendable due penalty the hotel is imposing even without information. Security personnel are not aware of the proper guidance in implementing Davao City ordinance with regards to smoking. The hotel is doing this as an extra income even detrimental / disadvantageous to its costumes. They insist you to pay the penalty without any solid proof and harrassing its customers...

Review collected in partnership with this hotel
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Helpful?
Thank Esteban V
Reviewed 29 September 2016 via mobile

Nice hotel 10 mins from Davao airport, you should pay 100 peso for the taxi. Hotel is ok, several restaurants, good food. Quit expensive for Davao. The staff is very friendly, this is a mayor plus. During my stay , several armed military soldiers were present, however this was not giving me a more safe feeling :) What are the...

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Helpful?
Thank Jeroen M
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear Jeroen M, Warm greetings from Waterfront Insular Hotel Davao! It was a pleasure having you as our guest. We are delighted to know that you've had a nice visit at our hotel. However, we wish to apologize for some areas that you were concerned about during your stay. Please be assured that Management is currently investigating your concerns for...

Switzerland
Reviewed 28 September 2016

We stayed 4 nights in Waterfront and I'm proud to say that I picked a good hotel. Overall the hotel was good and I will definitely stay here again on my next vacation. + the staffs were very friendly, accommodating and always greeted us with Good Morning + Staffs and even Army Guards always greeted us + We felt safe...

Review collected in partnership with this hotel
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Helpful?
Thank appleblau
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear appleblau, Warm greetings from Waterfront Insular Hotel Davao! Thank you for choosing to stay with us. We are delighted to hear that you've had the best time with your family. Please know that your suggestions are much appreciated as these help as further improve our service. Again, thank you for taking the time to share your feedback and for...

Sydney, Australia
Reviewed 28 September 2016

The setting, style of establishment, grounds and staff were fabulous. But the quality of pool side food is very ordinary (not good at all), the price of the king prawns in the seafood grill/bbq restaurant was outrageously expensive and the fish was horrible (both the fish and the prawns were undercooked). The choice, quality and prices of wine anywhere in...

Review collected in partnership with this hotel
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Helpful?
Thank June B
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear June B, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. It's good to know that for the most part, we were able to provide you with an excellent service. We especially would like to thank you for sharing your thoughts with us. Please be assured that Management will look into...

Pasay
Reviewed 28 September 2016

I do not have any negative feedback in my 5 days stay. Staff are so friendly and accomodating. Breakfast food buffet is okay. The place is clean and you will feel that you are safe. Will definitely go back.

Review collected in partnership with this hotel
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Helpful?
Thank O4751DZannam
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear O4751DZannam, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful stay at our property. Receiving positive feedback from our guests reaffirms our commitment to provide the highest level of service possible. We would love to have you again soon. Thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Insular Hotel Davao

Address: J P Laurel Avenue Lanang, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Price Range: $84 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Insular Hotel Davao 3.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Asiatravel.com Holdings, Orbitz and ACCOR so you can book your Waterfront Insular Hotel Davao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Insular Resort Davao
Davao Waterfront Insular Hotel
Waterfront Insular Hotel Davao Davao City
Hotel Style:
#6 Business Hotel in Davao City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Insular Hotel Davao staff and other travellers.
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Questions? Get answers from Waterfront Insular Hotel Davao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean views the start and finish of each day is a spectacle not to be missed.”
 of 5 bubbles 210rossm, 31 Jan 2017 | Read review
“Tendency to be noisy during events”
 of 5 bubbles Enigmausly, 29 Jan 2017 | Read review
“Book on Agoda or Directly to the Desk its fine”
 of 5 bubbles fdesmidt, 23 Jan 2017 | Read review
“Pool Sea View”
 of 5 bubbles I1925EGpaula, 10 Nov 2016 | Read review
“Just ask for a certain option to your room in advance. We asked for upper floor. Overlooking pool or the ocean and we got it.”
 of 5 bubbles 571cliffords, 30 Oct 2016 | Read review
5 of 5