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The Malayan Plaza

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483 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Reviewed 12 August 2015

Try asking first if they have corporate rate for the hotel. Been here several times and i've been here at the night before my wedding. At the Penthouse! Is it amazing? anyways, try to enjoy their buffet breakfast and ask the lobby for everything. im sure they will be able to assist!

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Helpful?
Thank Ning L
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for spending your time to give us you feedback and were glad that you had a pleasant stay with us. Thank you as well for commending our breakfast and with this review, we will be more motivated to give our best at all times. We look forward to welcome you on your next visit. Thank...

Singapore, Singapore
Reviewed 26 July 2015

Got a room via Hotel.com. I check-in at around 12pm and got my room without delay. Friendly staff and professional, won't name an individual coz as a whole they all did a great job. Pros * Big and comfortable rooms, really value for money * Buffet breakfast with limited choice but they do have egg station * Nice pool about...

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Helpful?
Thank Flash G
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent to post your good review and this will serve as an inspiration to give our best at all times. Thank you as well for sharing your experience and commending our breakfast, rooms and service. You can be sure that we will continue to improve our service. We look forward to welcome...

Phnom Penh, Cambodia
Reviewed 24 July 2015

My first room was in a dilapidated condition with cockroaches crawling everywhere. Management was open to me switching rooms, and my second room was much nicer than the first (no cockroach problems). The room was spacious and location of the hotel is good. However, I would like to point out that there are multiple hotels in Ortegas Center and quite...

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Helpful?
Thank Nike0001
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We would like to apologize for the inconvenience and rest assured that this will be given full attention. Our sincerest apology for the unpleasant approach and you can be sure that this won’t happen again and corrective measure will be done. Rest assured that all of your concerns will be addressed and action plans will be disseminated...

Philippines
Reviewed 22 July 2015

The location is very near to the SM Megamall and St. Francis Square and walking distance to fast food chains and the Ortigas Park. So we booked for a Studio Superior Room and it's a bit old and classy. Staff were accommodating, friendly and always smiling. Studio Superior Room is spacious, but toiletries (slippers and dental kit) were not available...

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Helpful?
1Thank Lijivi
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent to give us your feedback. Thank you for commending our rooms as spacious and our hotel location. We’re glad that you had a good stay with us. We would like to inform you that our room amenities are upon request which will be immediately provided by our housekeeping team. Rest assured...

General Santos, Philippines
Reviewed 14 July 2015

The Hotel has a very spacious room with complete amenities. The room is cozy, big bed, with a kitchen complete set of cooking and eating utensils. It is like a home with a superb buffet breakfast. You cannot ask for more. The reception staff acts so fast, so professional and helpful. My only problem here is they don't provide an...

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Helpful?
Thank Leah8282015
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We appreciate the time you spent to post your good review which is highly appreciated. Thank you for commending our rooms as cozy, big bed with wide kitchen plus complete set of cooking and eating utensils. We would like to inform you that your confirmation voucher will serves as an official receipt to your 10% deposit. We...

Los Angeles, California
Reviewed 11 July 2015

the 2 first nights i was locked in a shoebox room with a small window with a view of an a/c unit, how nice, after i moved to a normal room. ,the breakfast was short on the contents,bare minimum choice,and on check out they charged twice. due to poor staff knowledge of card imprint

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Helpful?
Thank air198
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, We would like to apologize for this inconvenience and rest assured that this will be addressed and action plans will be disseminated to improve our service. We would like to inform you that we are committed to deliver service excellence and with this review we will be guided on what to improve. We wish for another chance...

Pasig, Philippines
Reviewed 9 July 2015

We went here for a staycation together with my mom and brother's family to celebrate Mother's Day. Since it was freaking hot here in Pasig at that time, we chose this hotel for accessibility and their private pool. Check in was a breeze. The family room is very big, with a queen size, complete with kitchen amenities, dinner table, living...

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Helpful?
1Thank ljcute
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for the time you spent to give us your feedback which is very important to us. Thank you as well for sharing your experience to give other readers information about our rooms & hotel. Rest assured that our team is committed to deliver service excellence. We wish to welcome you again on your next visit....

Shanghai, China
Reviewed 2 July 2015

I've stayed at the Malayan Plaza several times for business in the last 2 years. It is centrally located in Pasig City- next to most large office buildings and right across the street from a good shopping mall (with restaurants on the top floors). The staff are accommodating, friendly and do their best to assist you with most reasonable requests....

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Helpful?
2Thank John C
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for the time you spent to post your good review and were glad to know that you had a great stay with us. With this review, it will be an inspiration for us to improve our service. Thank you as well for commending our hotel to other readers and we look forward to welcome you...

Reviewed 1 July 2015 via mobile

Spacious room, neat and clean, with big receiving area for visitors and near to shopping center. Excellent and friendly staff. Value for money..high class hotel,excellent room,can introuduce to the tourist people.

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Helpful?
Thank Helen K
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Thank you for the time you spent to post your review and were glad that you had a pleasant stay with us. With this review, our team will be more inspired to give our best at all times. We look forward to welcome you again on your next visit. Warm Regards, Benedict Bryan I. Alava Front Office...

Reviewed 30 June 2015 via mobile

this is really stupid.. my daughter 7 years old locked the room in our one bed room suit room1810. i called the front desk five times wondering why the service takes too long. its been 10:30pm and she was sleepy.finally a maintenance man arrived with all his tools and told me thats theres no key.what the hell!!! its a HOTEL!!!...

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Helpful?
Thank vitor0384
TMP-FOM, Front Office Manager at The Malayan Plaza, responded to this review

Dear Valued Guest, Our deepest apology for this inconvenience and rest assured that this incident won’t happen again. We would like to inform you that our top priority is the safety of our guests. We would like to thank you for giving us your feedback for us to serve our guests better. We wish to have another chance to serve...

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Two Bedroom Superior Suite (81)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about The Malayan Plaza

Address: ADB Avenue Corner Opal Road, Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $70 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Malayan Plaza 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
The Malayan Plaza Hotel Manila
Malayan Plaza Manila
Malayan Plaza Hotel Manila
The Malayan Plaza Metro Manila/Pasig, Philippines
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from The Malayan Plaza staff and other travellers.
7 questions
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See all questions (7)

Questions? Get answers from The Malayan Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick higher floors”
 of 5 bubbles meliko720, 2 Feb 2017 | Read review
“Of course, stay at the upper floors for a good view of the city.”
 of 5 bubbles GioRamos, 25 Dec 2016 | Read review
“Rooms located further from lifts are more quiet. Note that this is a condo building converted into a hotel.”
 of 5 bubbles 377gph, 11 Nov 2016 | Read review
“high floors have great city view”
 of 5 bubbles 25nenital, 18 Oct 2016 | Read review
“I like room facing megamall where there's no building blocking the view.”
 of 5 bubbles hbsingson, 12 Sep 2016 | Read review
5 of 5