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Me and my boyfriend spent a night in the hotel and I must say that it was amACEzing!
It is our birth month and we decided to go on a staycation. I'm planning to give my boyfriend a lil surprise for his birthday. So,...More
Thank Mei A
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded today
Dear Mei A,
We here at ACE would like to extend our greatest appreciation with regards to your feedback. We truly appreciate your comments and we owe it to our team members as well. We look forward for more moments such as this upon our...More
This is actually our 5th time staying and celebrating in this hotel, so you might ask me if this is our fave hotel. Well, before yes, but now, it’s a totally different answer...totally different management I guess...Hmmmm... to start...we stayed here again after not staying...More
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 3 days ago
We from ACE are delighted to know that you still choose us as your staycation getaway. We understand that our minor changes made it difficult for you and from our end we would not want that to happen again. We will gladly discuss...More
t'was a time well spent with my honey! everyone was accommodating... from the security guard from the parking lot to the hotel, restaurant and the water spa staffs... keep it up! our room was neat and tidy though there were occasional noise heard from the...More
Thank Joel S
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 4 days ago
Dear Joel S,
Thank you very much for giving us your great comments here at the TripAdvisor Community. We are happy to read your experience and we will certainly share this to the team and ensure our performance will be greater to all. We hope...More
great amenities (the pool the room) and service, we intend to go back again to ace water spa and stay longer, you should try to, to be able experience a great staycation. You should not miss the internationational buffet.
Booked a room for my mom & dad’s anniversary. Ace Hotel did a great job in setting up their room. Will definitely book another room for our up coming celebrations! Great ambiance and food too. Plus the staffs were on point and awesome! ❤️More
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago
it is indeed a successful stay for you and your family. We are very thankful to have our team with us to give the service you deserve and in the future we look forward for greater moments such as these very soon. Should...More
Response from ACEWATERSPA | Property representative |
Good Day Jean F,
Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
Good Day Jean F,
Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the activity. Kindly advise also any maintenance or health concerns that our senior citizen have to better guide you inside. our Lifeguard and company nurse are on stand by as well.