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Ace Hotel & Suites

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Traveller (341)
Room & Suite (329)
Pool & Beach (30)
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Overview
  • Excellent49%
  • Very good34%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“water spa”(151 reviews)
“high bar”(24 reviews)
“sky garden”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (407)
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Traveller rating
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LanguageEnglish
192
141
49
12
11
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All reviewswater spahigh barsky gardenbreakfast buffetcoffee loungeherbal poolscomplimentary ticketsamazing waterspa ticketsshabu shaburamende stressspa areainternational buffetan overnight stayfood tastefood establishments
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1 - 5 of 405 reviews
Reviewed 3 days ago via mobile

Me and my boyfriend spent a night in the hotel and I must say that it was amACEzing!   It is our birth month and we decided to go on a staycation. I'm planning to give my boyfriend a lil surprise for his birthday. So,...More

Thank Mei A
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded today

Dear Mei A, We here at ACE would like to extend our greatest appreciation with regards to your feedback. We truly appreciate your comments and we owe it to our team members as well. We look forward for more moments such as this upon our...More

Reviewed 4 days ago via mobile

This is actually our 5th time staying and celebrating in this hotel, so you might ask me if this is our fave hotel. Well, before yes, but now, it’s a totally different answer...totally different management I guess...Hmmmm... to start...we stayed here again after not staying...More

Thank CoolMD
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 3 days ago

Dear CoolMD, We from ACE are delighted to know that you still choose us as your staycation getaway. We understand that our minor changes made it difficult for you and from our end we would not want that to happen again. We will gladly discuss...More

Reviewed 5 days ago

t'was a time well spent with my honey! everyone was accommodating... from the security guard from the parking lot to the hotel, restaurant and the water spa staffs... keep it up! our room was neat and tidy though there were occasional noise heard from the...More

Thank Joel S
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 4 days ago

Dear Joel S, Thank you very much for giving us your great comments here at the TripAdvisor Community. We are happy to read your experience and we will certainly share this to the team and ensure our performance will be greater to all. We hope...More

Reviewed 6 days ago

great amenities (the pool the room) and service, we intend to go back again to ace water spa and stay longer, you should try to, to be able experience a great staycation. You should not miss the internationational buffet.

Thank marivellatigno
Reviewed 1 week ago via mobile

Booked a room for my mom & dad’s anniversary. Ace Hotel did a great job in setting up their room. Will definitely book another room for our up coming celebrations! Great ambiance and food too. Plus the staffs were on point and awesome! ❤️More

Thank lyzapamelamendoza
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

Dear lyzapamelamendoza, it is indeed a successful stay for you and your family. We are very thankful to have our team with us to give the service you deserve and in the future we look forward for greater moments such as these very soon. Should...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 69 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 69 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (341)
Room & Suite (329)
Pool & Beach (30)
Dining (26)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Michael H
16 May 2018|
AnswerShow all 2 answers
Response from omaiestar | Reviewed this property |
None. All Ace Hotel Suites rooms do not have a bathtub. Although, the bathrooms are spacious, clean and with toiletries and accessories.
0
Votes
18 April 2018|
AnswerShow all 2 answers
Response from ACEWATERSPA | Property representative |
Dear Traveler, We do not allow camera devices inside the water spa due to privacy of our guest and safety. All items may only be safe keep inside the locker. Thank you The Management
0
Votes
Jean F
31 October 2017|
AnswerShow all 5 answers
Response from ACEWATERSPA | Property representative |
Good Day Jean F, Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
1
Vote
Room Tips
"our room was at the 8th floor same floor with the sky garden steak house... no need to go down or up for..."
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"8th floor is accessible to most of the facilities like the sky garden to where you eat your breakfast, the..."
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"best view, quiet room, clean, complete"
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"Deluxe rooms and 2 bedroom suites for family bookings"
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