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bad service at check in. We were told that other room we had booked first was finished 2-3 hours after we checked in. so we were many people inside a very tangled room. Because we could only get into one of the two rooms we...More
"the family that's happy together stays together" , no place like home - because of the room amenities were all provided such as kitchen utencils, refrigarator electric kettle etc. , i can say that the hotel is clean and the staff are friendly and accomodating....More
Was greatly impressed on this Hotel. Initially stayed for 1night ended up staying longer.Booked a 2Bedroom suite for 3 adults and 2kids for 19 nights. when my son & family flew back home I moved to a smaller room for 3nights. All Staff Receptionists, Bell...More
Of all the hotels I’ve stayed in the metro, all over the country and outside the country, The Exchange Regency Residences was the worse. The front desk officer was not helpful at all (Unfortunately, I was not able to get the name). The girl that...More
It's OK, but feels like it hasn't been renovated for 20 years! The reception area is bright & new, but the rooms old & tired. Rooms are small, with elderly innefective & noisy aircon. You need to get up early to get hot water before...More
Response from Kristen S | Reviewed this property |
I don't think they accept walk ins. They claim to be full this holiday season. You may call ahead or walk in on low seasons. As a tired traveler, you don't want to be turned down, or worse be overcharged and be given the... More
I don't think they accept walk ins. They claim to be full this holiday season. You may call ahead or walk in on low seasons. As a tired traveler, you don't want to be turned down, or worse be overcharged and be given the nasty, extremely noisy rooms facing the construction site. Call ahead and ask these questions in advance.