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Holiday Inn Manila Galleria

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Holiday Inn Manila Galleria
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685 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Quezon City, Quezon City, Philippines
Reviewed 24 May 2014

Staycation #1 place for local families who want comfort. Beds and pillows eat you so no one wakes up early. Kids are always welcomed by the staff during breakfast. Robinson's mall always half full, just right to keep things relaxed.

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Helpful?
Thank Jojo G
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your nice feedback and we are very happy that you find your stay pleasurable. We at Holiday Inn Manila Galleria make sure to give a consistent Holiday Inn brand experience. Our pillows, bed and crisp white linens are just a few our signature amenities. Also, I'm glad that you appreciate the hotel's direct access...

Abu Dhabi, United Arab Emirates
Reviewed 22 May 2014

I've stayed here before and I always want to stay every time I visit Manila either crowne plaza or holiday inn galleria because of accessibly to shopping mall and nearby government agency. The reason why I got disappointed was I have to wait for almost an hour for check out because of food & beverage posting of bill I paid...

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Helpful?
1Thank jaegdani
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Allow me first to thank you for taking your time to share your recent experience with us with us. I'm deeply saddened about your recent experience. Rest assured that I will cascade this to our Front Office team. Sharing your concern to us helps us to improve our services. I do hope that you would give us...

Caloocan, Philippines
Reviewed 22 May 2014

Holiday Inn was one of the best hotel experience for me. The facilities of the penthouse suite was just awesome with 3 bathrooms and 2 jacuzzi's. On top of that I really enjoyed their breakfast buffet. The food was really delicious!

Review collected in partnership with this hotel
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Helpful?
Thank raziel0408
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing us what you loved most about our Penthouse Suite. This is our biggest suite and has a floor area of 234 sqm which perfectly fits the whole family. I'm happy that you were able to enjoy what our suite has to offer. We do hope to welcome you again soon Public Relations Manager

Quezon City
Reviewed 14 May 2014

I was looking for a nice hotel to spend valentines weekend with my family, and I was searching through Agoda and luckily came across Holiday Inn Manila Galleria. To top it off, their 2-bedroom suite was on sale for P9000+/night and I immediately booked it as it was the last suite available at that time. The hotel lobby is very...

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Helpful?
Thank superkris
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are truly honored that you have chosen to spend your Valentine celebration with us together with your family. Thank you for sharing every detail of your experience with us. I had a great time reading it and I'll proudly share it to the team. I'm sure, they will be delighted to hear all about it. I...

Pasay, Philippines
Reviewed 12 May 2014

All of the hotel staff were very sincere and accommodating. Food at FAB and Bar One were excellent. It was an overall great experience for us. No hassle and stress during our stay. Will definitely recommend this to our family and friends.

Review collected in partnership with this hotel
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Helpful?
Thank Bea R
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for your kind words and sharing it to us via Trip Advisor. The experience that you had with us is exactly what we want our guests to feel every time they stay with us. We are very happy to serve you and make your stay comfortable as much as we can. We look forward...

Manila
Reviewed 4 May 2014

Our stay wasn't all too bad but it's definitely below than what you expect of a 4-star hotel. It's like its leadership wasn't evident in the quality of its surroundings. A few weeks prior, I stayed at Fairmont so I keep dispelling my expectations because in all levels it's not comparable. But a few months ago, I stayed at Richmonde...

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Helpful?
Thank annarvilla
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing details of your recent stay with us. We deeply regret that we fell below your expectations. Regarding your late check-in, we do apologize for the inconvenience this may have caused you. We are grateful that you appreciated our efforts to make it up to you. Rest assured that I have written down your...

Quezon City, Philippines
Reviewed 3 May 2014

Likes: -With fridge -T.V. and bed are big -Staffs are accommodating -Everything you need is there Dislikes: -Some food in the breakfast buffet are I think Old? -Pancakes are hard -Elevator is creepy since it it made of wood (there is a creaking sound) -Elevator is slow -Lobby of the hotel doesn't have much sits.

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Helpful?
3Thank Taramochi23
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your honest feedback. We value your comments as it helps us improve our services. Allow me first to thank you for your positive comments specially about our service and guestroom amenities. Regarding your concerns, I have taken note of this so I can cascade it to the team. Rest assured that we will take...

Davao City, Philippines
Reviewed 30 April 2014

Last jan, me and my gf went there to celebrate one year aniversary. We really had great time. Our stay was very intimate. Btw, resto fab was also nice. Clean and neat. I want to recommend this hotel to others. Lol

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Helpful?
Thank ffuuuuc
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are truly honored that you have chosen to celebrate your important milestone and it is our greatest pleasure to be part of it. We are happy that we have done our part to make it truly memorable for you. Happy anniversary and we look forward to celebrate more special occasions with you. Sincerely, Public Relations Manager

Portland, Oregon
Reviewed 30 April 2014

If you're vacationing or doing business in the Ortigas area, this is a good hotel to consider. I like staying in this hotel because it's connected to a major shopping center. You don't have to walk out in the heat to get there. If you feel like eating local food, the shopping center provides many options and at lower cost...

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Helpful?
Thank jetters888
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear valued Guest, Thank you for wonderful feedback about your stay with us. We are truly grateful that you appreciate our facilities and services. Our location is one of of our key features and we are glad that you made the most out of your stay by maximizing the convenience it offers. Our team was happy to serve you and...

Jeddah, Saudi Arabia
Reviewed 29 April 2014

I was planning gto stay 8 nights, but I only couldn't stay more than 3 nights, the hotel price seems reasonable for Manila, but actually the hotel carpet all over not clean, there were only 3 elevators and sometimes we waited more than 10 min to use it all the ferniture is really very old and in bad shape, the...

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Helpful?
Thank Waheed A
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your comments. We are deeply saddened that you weren't pleased with your stay with us. We would like to apologize if we felt short of your expectations. I'm pleased to inform you that we will be upgrading our elevators later this year. As for our location, we are situated at the commercial district...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: $97 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, IHG and Expedia so you can book your Holiday Inn Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
Hotel Style:
#4 Spa Hotel in Pasig
#5 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
4 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, costs a bit more, but who cares?”
 of 5 bubbles , 5 Feb 2017 | Read review
“Get a higher floor for a better view of the city!!”
 of 5 bubbles allysab2017, 31 Jan 2017 | Read review
“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
“Upper floors and away from the elevators.”
 of 5 bubbles William_Nisperos-Tx, 6 Jan 2017 | Read review
“go high for quiet, but beware time for elevators to get to you”
 of 5 bubbles 10MikeF10, 14 Nov 2016 | Read review
5 of 5