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Edsa Shangri-La

1,930 reviews
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Traveller (1140)
Room & Suite (640)
Dining (246)
Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“heat restaurant”(114 reviews)
“chi spa”(53 reviews)
“tower wing”(82 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from Edsa Shangri-La
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,930)Write a Review
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All reviewsheat restaurantchi spatower wingsummer palacehorizon clubhealth clubsm mega mallbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotel
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351 - 355 of 1,814 reviews
Reviewed 11 December 2016

Staff are kind and friendly but their service orientation is more on implementing rules such as how many towels & toiletries allowed per customer & make sure nobody takes advantage. Even you called housekeeping to request for additional (I stayed in Horizon floor but honestlyvrhe...More

Review collected in partnership with shangri-la.com
Thank cherryb966b
Response from Amit O, General Manager at Edsa Shangri-LaResponded 5 January 2017

Dear cherryb966b, Thank you for staying with us during your recent visit to Manila. We are truly disheartened to learn that the quality of our service fell short of your expectations during your stay. We deeply regret and apologize for our shortcomings. In order to...More

Reviewed 11 December 2016

This was my 3rd stay at this location, to say the least I am never disappointed. Only thing that I noticed during this stay was the fact that the Happy Hour at the pool bar no longer exists. This is unfortunate due to the price...More

Review collected in partnership with shangri-la.com
Thank Kmhoneas
Response from Amit O, General Manager at Edsa Shangri-LaResponded 5 January 2017

Dear Kmhoneas, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely pleased that you had an enjoyable stay. We appreciate your positive feedback about our services, our security and the hospitality demonstrated by our staff. We highly value your input, and...More

Reviewed 10 December 2016

Great for family with young kids. Ideal location as it is along the main highway and it is connected to a nice mall. also walking distance to other malls in the area. Very nice facilities esp the pool. Great selection for buffet breakfast. Highly recommended....More

Thank kooky143
Response from Amit O, General Manager at Edsa Shangri-LaResponded 5 January 2017

Dear kooky143, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely pleased that you had an enjoyable stay. We appreciate your positive feedback about our facilities, our pool and our breakfast spread at HEAT. We highly value your input, and in...More

Reviewed 9 December 2016 via mobile

It is not my first visit. Never been disappointed. Service and facilities are high class. Breakfast covers all possible tastes. However it is often crowded and sometimes very loud (depending in the guests behaviour - Not the fault of the Staff).More

Thank Winfried4
Response from Amit O, General Manager at Edsa Shangri-LaResponded 5 January 2017

Dear Winfried4, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our facilities and our services. We are...More

Reviewed 8 December 2016

A place to hold convention/ meetings. Excellent dining areas. Located across a Mall and walking dustsnce to other mslls. Near the metro rail transit to take you as far as makati and taft to the south and to cubao, quezon city and caloocan to the...More

Review collected in partnership with shangri-la.com
Thank Edgardo C
Response from Amit O, General Manager at Edsa Shangri-LaResponded 5 January 2017

Dear Edgardo C, Thank you for choosing Edsa Shangri-La, Manila. We are immensely pleased that you had an enjoyable visit. We appreciate your positive feedback about our restaurants. We highly value your input, and in line with this, your feedback has greatly encouraged us to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 124 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 124 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1140)
Room & Suite (640)
Dining (246)
Pool & Beach (139)
Amenities (102)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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Patricia Anne M
22 September 2017|
AnswerShow all 2 answers
Response from donarlmd | Reviewed this property |
Im not sure if this will answer your question but they had a seperate area, away from the front desk, for the check-in of convention participants. Plus, whenever a line formed more people came out of the back office to... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 5 answers
Response from apomarc | Reviewed this property |
Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
0
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123456
Room Tips
"1527 end room"
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"wait for renovation"
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"Opt for the garden tower."
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"Choose the suite. It is worth it."
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