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Edsa Shangri-La

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Edsa Shangri-La
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1,661 Reviews from our TripAdvisor Community

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Showing 1,557: English reviews
Snoqualmie, Washington
Reviewed 24 March 2016

Stayed at the Edsa Shang for business, I was in the garden room wing. Overall the hotel is well done with a respectable staff (attentive however not hovering) and plenty of amenities. Though I didn't use the pool area, I noticed it was done well to shut out all of the surrounding traffic noise and had a nice area for...

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Helpful?
Thank Jason N
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Jason N, Thank you for choosing to stay at Edsa Shangri-La, Manila during your recent trip to the Philippines. We are immensely pleased that you enjoyed your stay with us. We appreciate your positive feedback about our staff, our pool area, our Health Club, and our restaurants. Thank you also for your suggestion about remodeling our rooms. We are...

Lipa City, Philippines
Reviewed 22 March 2016

There are now three Shangrilas in Metro Manila. One in Makati, another in BGC (Makati/Taguig Area) and the Edsa Shangrila in Pasig. For a family outing, this hotel is still pretty good for its price. We always get a connecting room which makes it more enjoyable for the kids. The best place is still the garden wing but staying in...

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Helpful?
1Thank JOMPhil168
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear JOMPhil168, Thank you for staying with us on your recent visit to Manila. We are very happy to hear that you had a pleasant stay and that you enjoyed our accommodations, our buffet breakfast, and our pool area. Thank you also for taking the time to give us your feedback about our poolside grill's potato buffet. We have taken...

Manila, Philippines
Reviewed 21 March 2016

Edsa Shangri-La Manila never ceases to out perform itself in terms of facilities. The hotel still looks good despite being 25 years old. It's food and beverage outlets still among the best in the metropolis. My favourite, East Cafe.

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Helpful?
Thank Vic A
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear VicAlcuaz, It was a pleasure having you as a guest. Thank you for your kind words about the upkeep of our hotel. We highly value your input, which has greatly encouraged us to continue providing our guests with a memorable experience. We hope to have you stay with us again in the future. Yours sincerely, Amit Oberoi General Manager

Copenhagen, Denmark
Reviewed 18 March 2016 via mobile

What can I say - in-room check in for my convenience (what a treat!), the wonderful staff, the gym, the food, the surroundings. Two things that do not subtract from the score: 1. Please don't wait 15 min when brining my morning coffee and 2. Please don't apologize when I lock myself out of my room and you come running...

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Helpful?
Thank MunchBerg
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear MunchBerg, We were delighted to have you as a guest during your recent visit to Manila. We are immensely pleased to hear that you enjoyed your stay with us. Thank you very much for your kind words about our staff, our food, and our facilities. We are greatly heartened by your feedback, and we will continue to serve you...

Batangas Province, Philippines
Reviewed 17 March 2016

You just don't sleep here. there's a lot of things you can do. They have fast internet, and a lot of facilities like fitness center, dry and steam saunas, jacuzzi's, cold plunge bath and outdoor swimming pool, tennis court. The swimming pool is inside the forest and they call it garden which is cool. I call it forest coz there's...

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Helpful?
1Thank Jack C
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Jack C, Thank you for choosing Edsa Shangri-La, Manila. We are immensely pleased that you enjoyed your stay with us. We appreciate your positive feedback about our amenities, our various facilities, our pool area, and our staff. We highly value your input, and in line with this, your feedback has greatly encouraged us to continue providing our guests with...

Chicago, Illinois
Reviewed 16 March 2016

This is just a review of the banquet hall because we celebrated a friend's 80th birthday here, but did not stay overnight. The place is just what a five star Shangri-La hotel should be. (I like the one in Makati better, though.) It is a big place, but finding your way to the banquet hall is worth the misguided adventure....

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Helpful?
Thank Keith B
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Keith B, Thank you for visiting Edsa Shangri-La, Manila during your recent trip to the Philippines. We are pleased that you enjoyed the event that you attended at our hotel. We appreciate your positive feedback about our ballroom and our food. We highly value your input, and in line with this, your feedback has greatly encouraged us to continue...

Oxford, United Kingdom
Reviewed 15 March 2016

If you have booked before at the Shangri-La in Makiti prepare to be disappointed. When entering the hotel it appears very similiar but this is where the comparisons end. The rooms appear to be significantly smaller and the amenities are just not the same. Getting a gluten free meal after midnight - a real struggle. Each restaurant has a gluten...

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Helpful?
Thank Karl M
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Karl M, Thank you for choosing Edsa Shangri-La, Manila on your recent trip to the Philippines. Upon reviewing your feedback, we were dismayed to learn that you were dissatisfied with our rooms, our amenities, and the quality of our service in relation to your request for a gluten-free meal. We sincerely apologize for our lapses in service. In light...

Reviewed 15 March 2016

This hotel has a warm efficient welcome with well appointed rooms and a fabulous breakfast where you can choose food from all over the globe. It has a great pool with a kids area. Just lacks a Jacuzzi.

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2Thank Stephen C
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Stephen C, Thank you for choosing to stay at Edsa Shangri-La, Manila. We are immensely delighted that you enjoyed your stay. We appreciate your positive feedback about our staff, our rooms, our pool area, and our breakfast buffet. We highly value your input, and in line with this, your feedback has greatly encouraged us to continue providing our guests...

Albany, NY
Reviewed 15 March 2016

I stayed here about a year ago, and rated it 5 stars at the time. This visit, I see no reason not to rate EDSA Shang again 5 stars. From the Mercedes 550SL that picked me up at the airport, to the check in process where hotel staff met me curbside from the SL550 and walked me directly to my...

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Helpful?
2Thank IT-Expert
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear IT-Expert, It was a delight to have you stay with us again during your recent visit to Manila. We are very pleased to hear that you enjoyed your stay with us immensely. Thank you very much for your kind words about our staff, our accommodations, our Health Club, and the food at the Lobby Lounge. We are greatly heartened...

Manchester, United Kingdom
Reviewed 13 March 2016

this was my first ever visit to Manila and after the traffic which is quite astonishingly slow to arrive at the Shangri la is to arrive at an oasis! The staff are some of the most friendly and helpful I have ever known, (but the Philippines is packed with friendly people so I suppose that was to be expected..) it...

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1Thank sfhmgusa
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear sfhmgusa, Thank you for staying with us on your recent visit to the Philippines. We are very happy to hear that you had a pleasant stay and that you especially enjoyed our breakfast buffet. Rest assured that we will continue serving you consistently with the Shangri-La brand of hospitality you have come to expect from us. We would love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $167 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri-La Mandaluyong, Metro Manila, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Edsa Shangri-La staff and other travellers.
11 questions
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Holland PA
over a year ago
Vienna, Virginia
over a year ago

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Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms in the main lobby tower , but these are more expensive . They are nearer the function rooms and hotel restaurants”
 of 5 bubbles Porter120, 13 Mar 2017 | Read review
“ask if they have recently updated rooms, avoid the Garden Wing”
 of 5 bubbles JLDub73, 7 Mar 2017 | Read review
“ask for a room away from lifts”
 of 5 bubbles LDSmember, 3 Mar 2017 | Read review
“Request for a high room and if your a non smoker make sure to state that during booking.”
 of 5 bubbles VinceDel12345, 14 Feb 2017 | Read review
“If traveling as a group, request to be on the same floor due to room card access”
 of 5 bubbles charlesb205, 7 Feb 2017 | Read review
5 of 5