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Edsa Shangri-La

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Edsa Shangri-La
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1,661 Reviews from our TripAdvisor Community

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Showing 1,557: English reviews
Mandaluyong, Philippines
Reviewed 3 weeks ago

I chose this hotel because it's close to my home so less traffic. The hotel is quite ok but it's way expensive. The rooms itself is spacey and comfortable (minus that the room is old, but clean for its age) one would smell it is not the freshest one. They have great swimming pool amidst lovely large treed grounds.The included...

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Helpful?
Thank chynsaure
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear chynsaure, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Reviewed 3 weeks ago via mobile

I've generally found this hotel as just ok, until our last visit when we got the premier room instead of the usual deluxe, and that made a difference. The premier room was spacious, had better views, and had a bigger bathroom with a tub. I still don't like it that they give instant coffee instead of providing coffee machines per...

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Helpful?
Thank denise e
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear denise e, Thank you for taking the time to share with us your experience with our hospitality. We always appreciate comments from our guests as it will help us in becoming better at what we do. Providing our guests with a high level of service has always been our mission. We have taken this into consideration and will take...

Auckland Region, New Zealand
Reviewed 3 weeks ago

As soon as our transport turns into Garden Way the familiarity of the Shangri-La hotel and complex is comforting as if we are meeting an old friend again. this is the 4th time we have stayed in this hotel. last time was in 2014. We were offered a special "visit Asia" promo late last year which was "best rate -...

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Helpful?
Thank LDSmember
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear LDSmember, Thank you for letting us know about your latest experience at Edsa Shangri-La, Manila. Your feedback is important to us as we strive to make our guests' each and every stay memorable. We sincerely apologize for any inconvenience the lift noises may have caused you. We have taken this into consideration and we hope you have a more...

Reviewed 3 weeks ago via mobile

Luxury, combined with one of the most accommodating staff you could ask for. Stayed for 8 nights on business I had nearby. The room was extremely comfortable. The internet relatively fast. The shower had a good strong stream very good for the end of a long day. When their iron left my shirt with a weird black residue they immediately...

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Helpful?
1Thank GPtourist
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear GPtourist, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Dunedin, New Zealand
Reviewed 3 weeks ago via mobile

Love it....Check in was very fast..Swimming pool very clean and big...and there is always 2 lifeguard there all the time looking for after the swimmers..My son loves the pool... The only problem there is no one there to serve you drinks ...Maybe you can allocate one staff to look after people besides the pool who wants a drink...the buffet breakfast...

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Helpful?
Thank vic V
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear vic V, Thank you for taking the time to write a review of our hospitality. We always appreciate comments from our guests as it will help us in becoming better at what we do. Providing our guests with a high level of service has always been our mission. We have taken this into consideration and will take steps towards...

Reviewed 4 weeks ago via mobile

I want to give a 5 but a few things irked me considering I expect nothing less than perfect here. The public bathroom was great but when I went to toss the paper towel I was greeted by a dented old little tin can that reminded me of my college days. That garbage can belongs in a garbage can. The...

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Helpful?
Thank Matt F
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Matt F, Thank you for taking the time to share your experience at your urban oasis. We always appreciate comments from our guests as it will help us in becoming better at what we do. Providing our guests with a high level of service has always been our mission. We have taken this into consideration and will take steps...

Reviewed 4 weeks ago via mobile

shangri-la hotel is already associated with excellence... or i am still understating it? mention shangri-la anywhere in the world and you'll know you're describing a place of class and superiority. but of course, it comes with a price tag that only those in the upper economic stratum can afford. been to edsa shang countless times already, attending conventions, symposia and...

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Helpful?
Thank Irene F
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Irene F, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to...

Chicago, Illinois
Reviewed 4 weeks ago

Best hotel in Manila! I stay at this hotel every visit and every time they exceed my expectations. Staff is extremely friendly and are always going out of their way to assist you. Workout facility is top notch.

Review collected in partnership with shangri-la.com
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Helpful?
Thank gregory_e_brown
Amit O, Manager at Edsa Shangri-La, responded to this review

Dear gregory_e_brown, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Bengaluru, India
Reviewed 5 weeks ago

This has to be one of the best services that I have so far experienced. Hospitality, Care, Politeness is displayed be each an every staff. So much so that its been 2 yrs now and the memory if pretty fresh. Food is without doubt the best with a huge variety of choices. The choices is what makes this place exceptional...

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Helpful?
Thank Rupojoyti
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Rupojoyti, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Amsterdam, The Netherlands
Reviewed 21 February 2017

Location is perfect. A stone-away from a shopping mall. Friendly staff. Ambiance is relaxing. Room is pleasant with all amenities. Bed made me sleep well. Fresh cakes were ready for an instant tea or coffee. Wifi is strong. Breakfast is just mouth-watering from local to international tastes and cravings. An instant brunch so to see with all the choices to...

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Helpful?
Thank Rainbowtravelgirl
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Rainbowtravelgirl, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

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Dining (70)
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Tower Deluxe Suite (156)
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Tower Wing Deluxe Room (67)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: $167 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Priceline, Booking.com, Expedia, Agoda and Jetsetter so you can book your Edsa Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri-La Mandaluyong, Metro Manila, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Edsa Shangri-La staff and other travellers.
11 questions
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Holland PA
over a year ago
Vienna, Virginia
over a year ago

See all questions (11)

Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms in the main lobby tower , but these are more expensive . They are nearer the function rooms and hotel restaurants”
 of 5 bubbles Porter120, 13 Mar 2017 | Read review
“ask if they have recently updated rooms, avoid the Garden Wing”
 of 5 bubbles JLDub73, 7 Mar 2017 | Read review
“ask for a room away from lifts”
 of 5 bubbles LDSmember, 3 Mar 2017 | Read review
“Request for a high room and if your a non smoker make sure to state that during booking.”
 of 5 bubbles VinceDel12345, 14 Feb 2017 | Read review
“If traveling as a group, request to be on the same floor due to room card access”
 of 5 bubbles charlesb205, 7 Feb 2017 | Read review
5 of 5