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Edsa Shangri-La

1,905 reviews
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Traveller (1122)
Room & Suite (569)
Dining (246)
Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“heat restaurant”(113 reviews)
“chi spa”(53 reviews)
“tower wing”(81 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Edsa Shangri-La
Special Offer: Value Rate
Hotel deals
Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,905)Write a Review
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Show reviews that mention
All reviewsheat restaurantchi spatower wingsummer palacehorizon clubhealth clubsm mega mallbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotel
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21 - 25 of 1,789 reviews
Reviewed 3 weeks ago via mobile

What I love about Edsa Shangri-la is that we get excellent service every time. It was our 4th stay this year over the Christmas weekend and it seems that the service just keeps getting better, and the welcome is warmer. Due to the holidays, the...More

Thank denise e
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear denise e, Thank you for taking the time to share your experience with us. We are extremely delighted that you felt at home in our hotel and am happy to know that your stay was comfortable and enjoyable. Thank you also for mentioning your...More

Reviewed 3 weeks ago

We made the mistake of looking for a calm oasis of hospitality, style and refreshment the Saturday before Christmas weekend, Dec 16th. Well, at 4pm, the lounge was packed...we wanted a glass of champagne (Moet) and a bowl of their Laksa (the one at Shang...More

Thank Merril Y
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Merril Y, Thank you for taking the time to share your feedback. I read with concern of your experience and regret that we have let your down. Please accept our sincere apologies for the inconvenience during this time. At Edsa Shangri-La, Manila, we pride...More

Reviewed 3 weeks ago

ESL still tops my list of happy places. A definite go to during long weekends,birthday weekends,holidays and everyday on between. The staff are like family we've met for the first time. See you all soon at ESL! Happy holidays!More

Review collected in partnership with shangri-la.com
Thank maybelline_sulit
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear maybelline_sulit, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. We are delighted to hear that you always feel at home in our hotel. Thank you also for mentioning your interaction with our staff. I will be more than happy to...More

Reviewed 4 weeks ago

Have been staying in this hotel for over 20 years and it never disappoints. Had a suite in the Garden Wing which is quiet and much more relaxing that the Tower Wing. Excellent made to order / buffet breakfast in the Horizon Club lounge. One...More

Thank KCM T
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear KCM T, Thank you very much for sharing your experience at Edsa Shangri-La, Manila. We are happy to know that you find tranquility and comfort while staying at Edsa Shangri-La, Manila. We are extremely appreciative of all your kind words about the hotel facilities...More

Reviewed 4 weeks ago

Having experienced Shangri-La service before, we looked forward to a relaxing and enjoyable stay. As expected, high Security measures was good which we appreciated. Front desk staff were very efficient and accommodating and helped us get the room type we wanted. The room and amenities...More

Review collected in partnership with shangri-la.com
Thank ljmanio
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear ljmanio, Thank you very much for taking time to share your experience at Edsa Shangri-La, Manila. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your stay was comfortable and enjoyable. Thank you also...More

View more reviews
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134567358
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 130 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 130 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1122)
Room & Suite (569)
Dining (246)
Pool & Beach (138)
Hotel & Grounds (651)
Bathroom (70)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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Patricia Anne M
22 September 2017|
AnswerShow all 2 answers
Response from Rjs030709 | Reviewed this property |
The Shangri-La goes out of their way to ensure that customer's needs are met. They actually assign a front desk manager to direct traffic at registration during peal seasons! You can always count on Shangri-La for great... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 5 answers
Response from apomarc | Reviewed this property |
Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
0
Votes
Room Tips
"Choose the suite. It is worth it."
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"Garden Wing is the best place in this hotel."
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"Upper rooms with the city view."
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"Garden wing is quiet and secluded."
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