Aruga by Rockwell
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Aruga by Rockwell

Traveller (506)
Panorama of the One Bedroom Executive at the Aruga by Rockwell
360
Panoramas (49)
Studio Deluxe
Room & Suite (550)
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About

4.5
#12 of 123 hotels in Makati
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Conveniently located at the the exclusive and well-secured Rockwell Center in Makati City, Aruga by Rockwell Serviced Apartments feature remarkable units fully furnished in the Asian Contemporary style ranging from Studio Deluxe to Two Bedroom Suite. Each air-conditioned apartment include a well-equipped kitchen, spacious living and dining areas, washer and dryer, flat-screen cable TV, electronic safe, tea and coffee making facility, private bathrooms with bath amenities, heated shower and hairdryer. Facilities include an outdoor pool, fitness center, uninterrupted internet service, luggage storage, basement parking, Front Desk, round-the-clock security. Known to many as a ‘city within a city’, guests can explore the Rockwell neighborhood and enjoy an array of leisure and dining options at the Power Plant Mall just a few steps away from your suite.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Aerobics offsite
Tennis court offsite
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Walking tours
Children's television networks
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Modern
Languages Spoken
English, Filipino

Location

Waterfront Drive Rockwell Office, Makati, Luzon 1200 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Ninoy Aquino Intl Airport
Guadalupe
13 minManila Metro Rail
Buendia
18 minManila Metro Rail
4.5
4.5 of 5 bubbles757 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Aruga by Rockwell has captured the hearts of many travelers with its clean, spacious suites that boast a cozy, homey charm, complete with kitchen facilities and easy mall access. While some guests suggest a refresh of the decor and amenities might be due, the hotel's meticulous cleanliness and warm, sophisticated ambiance, accented by jazz music and festive lighting, consistently earn rave reviews. Its prime location near Power Plant Mall is a popular highlight, as is the attentive and friendly service provided by the staff. Opinions on value vary, with some guests recommending booking through travel sites for the best deals.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed

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757Reviews5Q+A100Room tips
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Detailed Reviews
Regene C wrote a review Jan 2020
San Andres, Philippines
+1
5.0 of 5 bubbles
Everyone was so friendly and accommodating. The room was the best hotel room I have ever been to. Complete with everything you might need during your stay. The room has a washer and dryer, stove, oven, microwave oven, toaster oven and a fridge. It came complete with all utensils and pans. All appliances are working.

The best part during our stay was when Mark, the head of housekeeping, set up a birthday surprise for my eldest, complete with balloons, teddy bears and a small cake. Thank you Aruga!
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne_Marie, Manager at Aruga by Rockwell
Responded 30 Jan 2020
Dear Ms. Regene, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your family's stay has been beyond ordinary through the genuine care and anticipatory service of Mark and the rest of our dedicated team members. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karla Gonzales wrote a review May 2020
5.0 of 5 bubbles
We stayed before the ECQ happened and I must say that Aruga by Rockwell exceeded my expectation most especially their sanitation protocols even before the pandemic happened. They made sure that their guests would feel safe by providing necessary sanitizers/disinfectants at the entrance, front desk and even on their elevators. I would like to commend all the staff for the quality of service they have given to their customers.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne Chai, Marketing at Aruga by Rockwell
Responded 1 June 2020
Dear Ms. Karla, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the genuine care and anticipatory service of our dedicated team members. Rest assured that your safety is our topmost priority as we stay committed to Aruga's standard of service and care for our guests and for the whole Rockwell community. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Fatima B wrote a review June 2020
5.0 of 5 bubbles
I’ve been staying in Aruga before both for leisure and business and I’ve never been disappointed! With the current new normal, Aruga has been upgrading their standards by doing contactless check in and out, providing complete PPE for their staff, and having a visible Housekeeper who sanitizes the public areas all throughout the day. They’ve also been following strict safety protocols like having your temp checked and reminding you to wear your masks going in and out of the building. So much more has changed with the process given the pandemic but the hospitality their staff (Front Office, Housekeeping, Security) provided is still beyond ordinary!
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Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne Chai, Marketing at Aruga by Rockwell
Responded 3 June 2020
Dear Ms. Fatima, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the genuine care and anticipatory service of our dedicated team members. Rest assured that your safety is our topmost priority as we stay committed to Aruga's standard of service and care for our guests and for the whole Rockwell community. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
londonpaul2016 wrote a review Jan 2020
Manila, Philippines
5.0 of 5 bubbles
For me a visit to Manila is not complete without a stay at Aruga by Rockwell.
The location is first class, quiet surroundings, private roads and adjacent to the up market Power Plant Mall with a wide choice of restaurants, cinema and a good supermarket.. Also iwithin walking distance to the bars and restaurants of Poblacion.
Being a serviced apartment you have the flexibility of either eating out or bringing back your own tfood to eat or cook.
The rooms are well furnished and equipped with quality fittings.
Good gym and pleasant pool.
Being away from home for the holidays we were made exceptionally welcome during this period.
Very friendly and welcoming front office and lobby, big thanks to Paul for his special assistance.
Exceptional service from Mark and his houkeeping team of Rosalie and Crisa, no request was too much trouble.
A great alternative to the five star hotels of Makati if you are looking for a little more personal space and tranquility.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne_Marie, Manager at Aruga by Rockwell
Responded 14 Jan 2020
Dear Mr. Paul, Thank you for choosing to come home during the holidays at Aruga by Rockwell. We are delighted that your long stay has been beyond ordinary through the genuine care and anticipatory service of Paul, Mark, Rosalie, Crisa, and the rest of our dedicated team members. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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LeviParkWalkerville wrote a review Feb 2020
Adelaide, Australia
5.0 of 5 bubbles
We recently stayed at Aruga by Rockwell to celebrate our 25th wedding anniversary and we couldn't have picked a better place to stay. We booked a two bedroom apartment that was not only spacious, but had three bathrooms which we weren't expecting. The apartment was spotlessly clean and wonderfully quiet (ask for apartment 704 as it is at the back of the property, overlooking the pool and not near the elevators).

The staff were wonderfully attentive and went out of their way to help us at every opportunity. Special mention to Carol at reception who not only ensured we saved money by ordering us a "Grab" car one morning, but she also booked our return trip from the Mall of Asia and was in constant contact with the driver to make sure he found us safe and sound. She always had a smile on her face and was always happy to investigate where we were going and what we needed each day so she could offer more assistance.

Another special mention goes to Jose who was at breakfast each morning. He knew we liked one particular table and made sure he put a "Reserved" sign on it for us. He only ever asked once if we would like tea, coffee or juice and each morning thereafter he automatically delivered them to our table with our being asked. His smile and warm greeting started our day on a positive note. He was also pleased that he had the opportunity of helping us celebrate our 25th wedding anniversary morning boy delivering our champagne and making a wonderful show of opening it at our table (it was 7:30am but he didn't flinch at all, just smiled and poured it with a huge smile.

I cannot thank Carol & Jose for all they did for my husband and I as well as our son, it is because of them we will be back one day and perhaps stay a bit longer
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Choose apartment 704 as mentioned above
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne Chai, Marketing at Aruga by Rockwell
Responded 27 Feb 2020
Dear Valued Guest, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your 25th wedding anniversary celebration and stay has been beyond ordinary through the genuine care and anticipatory service of Carol, Jose, and the rest of our dedicated team members. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cliff Ludrick C wrote a review June 2020
5.0 of 5 bubbles
Great room service, great accommodation,great customer service. Made my stay comfortable, truly one of my top hotel/service apartment I've been. I had a good time in Aruga. We were greeted and assisted by the staff promptly and taken to our room. I really liked the comfort that the room offered me and I was very comfortable in my stay. I would recommend Aruga Service Apartment to anyone who is seeking good value for money and comfort.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne Chai, Marketing at Aruga by Rockwell
Responded 3 June 2020
Dear Mr. Cliff, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the genuine care and anticipatory service of our dedicated team members. Rest assured that your safety is our topmost priority as we stay committed to Aruga's standard of service and care for our guests and for the whole Rockwell community. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
imelda m wrote a review Jan 2022
Houston, Texas
5.0 of 5 bubbles
The experience we had staying at Aruga Rockwell was beyond exceptional. From check in to check out, the entire staff handled our stay in the most efficient and professional manner. After a long flight and late check in, Front Desk arranged to have food delivered to us. During our stay, the staff met all our needs and requests promptly. Food options were expansive as we were able to order food from a variety of restaurants at Power Plant Mall. Our food concierge made sure that our food was always delivered per our request. Our room was very clean and adequately supplied with all the toiletries. Bottled water was provided without limit and at no extra charge. The staff truly made our quarantine stay pleasant.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reservations ArugaByRockwell, Other at Aruga by Rockwell
Responded 26 Mar 2024
Dear imelda m, Thank you for your recent stay at Aruga Apartments and for sharing your exceptional experience with us. We're delighted that you found our staff efficient and professional, enjoyed the food options, and appreciated our clean and well-supplied rooms. Your feedback means a lot to us, and we look forward to welcoming you back in the future. Sincerely, The Aruga Team
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Pjacko wrote a review Oct 2023
Sheung Wan, China
4.0 of 5 bubbles
This hotel/service apartment is very convenient to the Power Plant Mall, and there are many restaurants within walking distance, all within the Rockwell area. The rooms are large with all the basic furniture. I would have expected a higher standard of furnishings for a property in this price range. The outstanding aspect of the property has to be the staff, especially the housekeeping staff. A special mention must go to Gill, who looked after my room at the weekend.
The small restaurant on the ground floor is adequate but can get very busy for breakfast. However, if you have taken the breakfast option, they give you dining vouchers, which you can use at several restaurants nearby.
If you are not a Philippine resident, it is advisable not to book directly but to look on the various travel sites for a good deal. My booking was direct to the hotel and provided no real advantage and a slightly higher price. Booking directly did not qualify for a higher floor or a room away from the main road, which can get very noisy at night. Overall, it is still a great place to stay, especially for an extended period, with the full kitchen and washer and dryer.
Ask for a room on the other side of the property, away from Estrella Street and avoid rooms near the elevator, especially on the 8th floor.
Read more
Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Book via a hotel booking site and avoid rooms facing the main road. Use the underground passage...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina Nes , Other at Aruga by Rockwell
Responded 30 Oct 2023
Dear Pjacko, Thank you for your positive feedback. We're glad you found our location convenient. Your comments about room furnishings are noted. We're delighted Gill's service stood out. We'll work on breakfast arrangements. We'll also review our booking process for improvement. Thank you for choosing us. We hope to welcome you back soon. Sincerely, The Aruga Team
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CK wrote a review Mar 2023
Aiea, Hawaii
4.0 of 5 bubbles
Easy access to power plant
Lots of restaurant and choices
Safe and clean area
Hotel is tiny but clean with washer/ dryer
Housekeeper are very nice & happy to help
Front desk needs retraining - standing in front for 5 min. nobody says hi or hello I guess because it’s a condo/ hotel? Prices is comparable to hotel $130 to $175 depending on days -you’re better off at Manila Pen or New World with more offering like spa, restaurant
and choices of food at their restaurant.
Read more
Date of stay: February 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: More condo than a hotel Don’t expect too much from front desk to restaurant menu Tiny room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jobert Baldo, Marketing at Aruga by Rockwell
Responded 20 Mar 2023
Dear 808hawaii96701, Thank you for staying at Aruga Apartments by Rockwell! Please accept our sincerest apologies about your recent experience as we truly regret not being able to deliver a delightfully memorable stay. Our team appreciates your significant feedback and assure you that we will look into the full details of your concern to further improve our processes where needed. We hope to have the privilege to serve you again in the near future. Sincerely, The Aruga Team
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katpaynter wrote a review Mar 2020
5.0 of 5 bubbles
This place is perfect if you are doing business in the Rockwell area of Makati. You are right next to the powerplant mall so you don't need to brave the Manilla traffic to take a gym class or do any shopping, and the fact that it is serviced apartments means that you can be as autonomous as you like (cooking / washing) or use the services provided. The staff were all incredibly helpful and it has a nice cafe attached where you can also take meetings. I was able to have breakfast and host meetings here at the same time which meant I could be more productive in a short business trip. I've found this difficult in other hotels with buffet breakfasts etc.

I didn't use the pool or gym as I go to a studio in the powerplant so cannot comment on those.
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julienne Chai, Marketing at Aruga by Rockwell
Responded 19 Mar 2020
Dear Ms. Kat, Thank you for choosing to come home to Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the genuine care and anticipatory service of our dedicated team members. We truly appreciate your time in sharing your feedback and positive experience with us. We value your loyalty and look forward to welcoming you again in the near future. Sincerely, Julienne Chai Marketing Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan Anthony L asked a question Jan 2021
Makati, Philippines
Allowed ba ang pets?
Heidi Bigueja asked a question Dec 2020
8 contributions1 helpful vote
does swabtest needed before checking in
Janie C asked a question Feb 2017
San Juan, Philippines23 contributions2 helpful votes
How much is an extra bed?
Answer from arviemercado
Manila, Philippines3 contributions1 helpful vote
Not sure but likely you will need to book like two Bed room type.
Noel S asked a question Jan 2017
Mississauga, Canada1 contribution10 helpful votes
How far from Hotel to Airport?
Answer from Trin17
Kuala Lumpur, Malaysia157 contributions79 helpful votes
On a smooth day, 30 mins. On a Friday, close to 90mins.
Answer from Nikki B
1 contribution
There's a veranda in every room
Craig P wrote a tip 1 July
Sydney, Australia654 contributions298 helpful votes
4.0 of 5 bubbles
"Room away from the busy river road."
Read full review
BonoAntipolo wrote a tip May 2024
Antipolo City, Philippines51 contributions14 helpful votes
5.0 of 5 bubbles
"Look for Margaret to help you with your accommodation needs."
Read full review
Hamod A wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Elevator is broken"
Read full review
Clarisse R wrote a tip Apr 2024
13 contributions
5.0 of 5 bubbles
"aruga is the best"
Read full review
Maria Cristina S wrote a tip Apr 2024
6 contributions
5.0 of 5 bubbles
"Do not forget to have your parking validated to get your slot for free"
Read full review
Not the right property for you?
There are more places to choose from in the Makati area.
PRICE RANGE
AU$157 - AU$195 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aruga Serviced Apartments
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ARUGA BY ROCKWELL (AU$157): 2024 Prices & Reviews (Makati, Metro Manila) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Aruga by Rockwell
Which popular attractions are close to Aruga by Rockwell?
Nearby attractions include Power Plant Mall (0.1 km), Museo Ng Makati (0.4 km), and Triple A House (0.08 km).
What are some of the property amenities at Aruga by Rockwell?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aruga by Rockwell?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aruga by Rockwell?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Aruga by Rockwell?
Yes, free parking, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Aruga by Rockwell?
Conveniently located restaurants include Rambla, Chef Jessie Restaurants, and Mamou Too.
Are there opportunities to exercise at Aruga by Rockwell?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aruga by Rockwell have airport transportation?
Yes, Aruga by Rockwell offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aruga by Rockwell?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Aruga by Rockwell offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aruga by Rockwell?
The staff speaks multiple languages, including English and Filipino.
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