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Hotel Durban

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#16 of 80 Hotels in Makati
Certificate of Excellence
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314 Reviews from our TripAdvisor Community

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Showing 287: English reviews
San Pedro, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

So here's a summary of my negative reviews (let's face it we're more interested on the negative side of the place / scroll down for my positive review): 1.) Deposit fee reminder - If anyone of their crews are reading this, please remind your customers about the deposit fee, because you'll never know. 2.) TV Remote control - It's in... More 

Helpful?
1 Thank lara_jalapeno
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Ms. Lara Jalapeno, Thank you for taking time reviewing our hotel on TripAdvisor. We are delighted to know that you enjoyed your stay with us, We appreciate your advice about the deposit reminder, and about the TV remote control. With regards to the deposit reminder, we are going to include it in our website and Facebook page as soon... More 

Seattle, Washington
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 October 2016

spent one night in mid October. booked at last minute and still got good price on the room. the room was on the 4th floor and elevator was not working because of remodel . I stairs were a challenge but they let me know the elevator would be out before I booked so no surprises. the room was small but... More 

Helpful?
Thank sea-mike
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Mr. Sea-Mike, Thank you for taking time to review our hotel on TripAdvisor. We are delighted to know that you enjoyed your stay with us, and especially our restaurant, Farfalla! We take pride of our skilled chefs who make our restaurant very popular in the area. It is indeed a destination for our guests, and for the local community.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016 via mobile

I stayed here for 2 nights, which i arrived very late early morning. Allen showed me his sympathy by allowing me to check in as soon as possible to get some rest which i really appreciate and thats what customer service is all about. keep up the good work Allen. Hotel Durban is in the best location in Makati near... More 

Helpful?
2 Thank George Glenn D
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016 via mobile

This is easily my go-to hotel when I just want less stress in my preparations. It's always just a phone call away with staff who are very accommodating. With police visibility being high in the area, I would consider the area safe for travelers.

Helpful?
Thank Ed A
Ifugao Province, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016

Allen in the reception/front desk extended excellent assistance when I needed to book a room for a friend. He exemplifies service at its best! He was very upfront with what the hotel can offer which I truly appreciated. It helped as well that he has a cheerful attitude.

Helpful?
3 Thank Golly93
1 review
Reviewed 6 September 2016 via mobile

Dutch and Jayson is a verry good employee and the hotel durban it was verry fantastically and that my 3 times stay in hotel verry approachable staff And good hotel see you next year Hotel Durban! .i liek thes durban hotel bucase staff laik family

Helpful?
Thank raed h
Bangkok, Thailand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2016

Stayed three nights here during the rainy season in August. The room was clean and modern and the bed was comfortable. Having booked a deluxe room, I had a working desk, safe, fridge and closet - and a window for natural light. My only complaint was the shower which lacked volume and heat. Other than that, everything worked well, including... More 

Helpful?
3 Thank Robert_Oi_Asia
Sydney, Australia
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 13 August 2016

Modern Building with very small rooms and very small shower are hardly fit one person Phone reception is impossible and wi fi is not the best The hotel has no elevator and if you get room on 3 or 4 floor it is very difficult to get there with so many stairs reception are is very small with no seats... More 

Helpful?
3 Thank sam T
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2016

Nice, clean rooms, friendly and very helpful staff who helped me settle in Makati. The hotel management staff was always available and exceeded expectations. I will definitely go back to Hotel Durban when in Manila.

Helpful?
2 Thank Alberto F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016 via mobile

Nice place and good international food. Very kind staff especially virnie and roanne. They will help you about everything you need. I recommend this hotel. The rooms are clean and the reception is always open. Not far from airport

Helpful?
1 Thank Il B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Founded in 1975 on the principle that comfort and elegance need not be expensive, Hotel Durban is a small oasis tucked into the heart of Makati. With a refined but relaxed ambiance found in elegant and modern Filipino homes, many of our rooms overlook a quiet, garden courtyard. The hotel is furnished with antiques from the owner's collection, as well as pieces of her own design. Our rooms adhere to exacting standards of cleanliness and have many of the amenities expected of a modern hotel, including air-conditioning; flat- screen, cable TV, and complimentary, wireless broadband. Our café serves a choice selection of hot and cold beverages, breakfast, lunch, and dinner. ... more   less 

Additional Information about Hotel Durban

Address: 4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $36 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Durban 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Durban Street Hotel
Hotel Durban Makati, Metro Manila
Hotel Style:
#1 Best Value Hotel in Makati
#6 Business Hotel in Makati
#8 Romantic Hotel in Makati
#8 Family Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Durban staff and other travellers.
7 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lux double.”
 of 5 bubbles valdemars, 23 Nov 2016 | Read review
“Deluxe room”
 of 5 bubbles antanitoc, 17 Nov 2016 | Read review
“Get a room on the lower floors, this hotel doesn't have an elevator.”
 of 5 bubbles lara_jalapeno, 30 Oct 2016 | Read review
“no elevator so get rooms on the lower floors if you dislike stairs”
 of 5 bubbles Golly93, 21 Oct 2016 | Read review
“choose room in lower floors”
 of 5 bubbles D5675TJsamt, 13 Aug 2016 | Read review
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