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Dusit Thani Manila

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Dusit Thani Manila
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1,827 Reviews from our TripAdvisor Community

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Showing 1,524: English reviews
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Reviewed yesterday NEWvia mobile

Past the lobby and their friendly staff Dust Thani has failed to maintain their rooms with old and worn carpets and with poorly lit rooms. I have been a returning guest from 2006 and has been convincing myself things will get better. Thanks to the friendly staff the stay was tolerable. I have decided 2017 is my last year to...

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Helpful?
Thank Orient C
Reviewed yesterday NEW

Great value for money. They also upgraded our room and it was really nice. The ambience is great at it was a pleasant experience for me and my family. Great location, very near to the church and the malls,so there are more options to choose from.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank happyann19
Vigan, Philippines
Reviewed 2 days ago NEW

Great place to bring your family and friends. Located at the heart of the metropolis. Fast speed internet. Great food and scenery. Room and bath amenities are very great. Must be considered when booking in Makati area.

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Helpful?
Thank mft515
san diego
Reviewed 2 days ago NEW

I sort of make a habit of trying out different 5 star hotels in the cities i visit. This one takes the cake for disappointment. At best, the quality of the rooms here are worthy of only 3 stars. the bathrooms are a joke. yes, marginally acceptable for a 3 star hotel, but never, ever for a 5 star. how...

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Helpful?
Thank jim41752
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, It is very unfortunate that you felt that way about your recent visit to Dusit Thani Manila. The experience you described are not the characteristic of the level of service all of us strive to provide and we apologize that your stay is unsatisfactory. I'm sorry to hear the rooms weren't up to the standards you've come to...

Reviewed 3 days ago NEW

I had not planned on staying the Makati area, but due to a family emergency I needed a hotel close to St. Lukes Hospital in Taguig Dusit Thani came up as a 5 star hotel in close proximity to where I needed to be. Upon entering it looks clean and the staff were friendly greeting us. The bellmen were very...

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Helpful?
Thank Elsa C
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay at our hotel with your family for 6 days and for taking the time to post your review on TripAdvisor. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings...

Toronto, Canada
Reviewed 3 days ago NEW

I would like to say I am extremely happy with the service I got from dusit Thani executive lounge staff specially from AIRAH ROXAS 10/10 service ,thanks a lot for your wonderful service. The room looks really good beyond my expectations. Food is great. I will revisit the hotel for sure. Keep it up guys. Thanks.

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Helpful?
Thank ashanids
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking time to write and post a review of your most recent stay at the Dusit Thani Manila. It is with such joy to hear that you had a pleasant and comfortable stay with us. We would like to thank you for the kind words describing the services rendered. Thank you also for appreciating our...

Makati, Philippines
Reviewed 3 days ago NEW

Dusit Thani Manila's Club Executive Suite is good for families. You can entertain your guests at your own living room without your bed being exposed to them and kids are watching tv inside the room. Their staff are friendly especially at the Dusit Club lounge.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank ncab2017
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for choosing to stay at the Dusit Thani Manila and for taking the time to write and post your wonderful review on TripAdvisor. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed and appreciated the Club Executive Suite as it is indeed...

Reviewed 5 days ago NEWvia mobile

The hotel location is perfect.. The new rooms are just acceptable.. The old ones are horrible.. The main problem with the hotel is the staff.. It took us around 25 min to check in.. And when u call the room service from the room phone no body answers the phone.. The food menu is basic.. And i had a problem...

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Helpful?
Thank ZEUS A
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to share your experience with us. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the...

Pasig city
Reviewed 1 week ago via mobile

The hotel is relatively old. The smell of the carpet is a bit smelly Rooms are big, and the bed.but very limited parking, seems like parking for delivery trucks. The renovation is currently being done still. The PANTRY restaurant is okay. Waiters should undergo costumer service training

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1Thank potpotshay
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to share your experience with us. We appreciate and value your comments in line with our efforts to provide each and every guest a delightful and enjoyable stay. We apologize for the few concerns that was not provided or met and for the experience you had with the parking. We greatly appreciate...

Canberra, Australia
Reviewed 1 week ago via mobile

I stayed at the Dusit Thani in Makati for a week and found the location was excellent for access to a large number of shopping complexes and more upmarket bars and nightlife. The staff were very accommodating and friendly and made sure all my needs were attended too. The room was spacious and comfortable, with great views back to Makati...

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Helpful?
Thank Soft1962
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for choosing to stay at the Dusit Thani Manila for a week and for taking the time to write and post your wonderful review on TripAdvisor. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know you enjoyed your stay and appreciated the location of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
UMU Japanese Restaurant
UMU Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 537 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Royal Thai Cuisine, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The newly opened Celebrations Lounge, the hotel's dedicated events center is located at the Lobby Level while the 900 square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located on the 17th Floor. ... more   less 

Additional Information about Dusit Thani Manila

Address: | Ayala Center, Makati, Luzon 1223, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $135 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Asiatravel.com Holdings, Ctrip TA, Cheap Tickets and Agoda so you can book your Dusit Thani Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#9 Family Hotel in Makati
#10 Business Hotel in Makati
#12 Luxury Hotel in Makati
#12 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Manila staff and other travellers.
17 questions
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San Diego, California
18 days ago
San Diego, California
18 days ago

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Questions? Get answers from Dusit Thani Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high speed internet”
 of 5 bubbles mft515, 27 Feb 2017 | Read review
“If you have a chance to stay another hotel do it, till their construction is complete.”
 of 5 bubbles elsac714, 26 Feb 2017 | Read review
“If you going to book a room in executive make sure you ask for a renovated room, .they have old classic rooms which I would not recommend”
 of 5 bubbles ashanids, 26 Feb 2017 | Read review
“Nicely located and not as expensive as nearby hotels.”
 of 5 bubbles MadamChing, 15 Feb 2017 | Read review
“We stayed on the 14th floor, good views and quiet.”
 of 5 bubbles rob_wilson39, 13 Feb 2017 | Read review
5 of 5