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Berjaya Makati Hotel - Philippines

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Berjaya Makati Hotel - Philippines
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782 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Reviewed 6 days ago NEW

This building is old and needs to be renovated. But the facilities are still awesome. Rooms are big and spacious. They have bathtubs which I really love! I wasn't not able to use their pool or even view them. Nearby malls and restaurants. Love my stay here.

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Helpful?
Thank Jem S
PA
Reviewed 1 week ago

Arrived at 11:45 PM for a 1 night stay. The front desk was efficient and helpful. The room size was adequate clean with a comfortable bed and bath. They had a good breakfast buffet and fresh coffee. Travel time was less than twenty minutes from airport terminal three on the new express way. This is a good short term stay...

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Helpful?
Thank Starreview
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back on...

Reviewed 2 weeks ago via mobile

Berjaya Hotel Makati is an extremely badly managed hotel with extremely old and filthy decor. The worst part is that only one lift is functioning and is shared by the entire hotel guest which is an highly risky fire hazard to everyone. The upside is the staff are friendly but unfortunately the owners and the management team of the hotel...

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Helpful?
Thank Raymond W
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us. Thank...

Manila, Philippines
Reviewed 3 weeks ago via mobile

My family decided to stay here for a peaceful weekend (dec.31-jan1) but only to regret it at end. We got their room in afforable price (which is good). When we arrived at 1:45pm, were lots of people who also booked so its given since holiday, after an hour we finally made it to the receptionist and when we got our...

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Helpful?
Thank mac_coleen_59
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. Rest assured that Berjaya Makati Hotel always strive to fulfill our mission in providing all our guests with a memorable experience. It is with much regret that you have experienced difficulties in the hotel. We will be...

Reviewed 3 weeks ago via mobile

My friends and I stayed at this place (not for an overnight) in a deluxe room. First, the lift was scary (not in ghost terms..) it kind of bounces whenever it stops and there are (creeking) sounds whenever the door opens and closes.. as for the bathroom, you have to be careful opening the door, you might slam it right...

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Helpful?
1Thank Jurion10
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking your time to write a review here at trip advisor regarding your stay here in our hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. Thank you...

Reviewed 3 weeks ago via mobile

we arrived 21:30, reception said the room was not ready , 10 mins later she call a person whos prepairing the room , and say another 15 mins. 16 hours flight as a guess we expected that the room was ready with in that time since its says on my booking i can check in 14.00. another thing is as...

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Helpful?
Thank Maria Noricel E
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking time to write about your experience with ours hotel. The problems that you mentioned have been brought to the attention of our related department. I sincerely apologize for any inconvenience it has caused you. We hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression...

Reviewed 3 weeks ago

The Location is good as it is nearby most establishments like bar, restaurants and transportation. I would say its a bit pricey as the room does not include breakfast.the room is big but I think the furniture,carpet, bedding's and towels are quite old. Their Staff as well are not that accommodating and friendly.

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Helpful?
1Thank Zhyla O
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you very much for your reply and valuable comments. We will seriously look into your concerns and take the necessary actions to correct them. I am look forward that you will give the hotel another chance to serve and make it up to you. Thank you. Sincerely yours, Norazman Chung General Manager

Casablanca, Morocco
Reviewed 17 December 2016

I stayed in this hotel for six days doing a course for 28 delegates. Its entrance ramp for wheelchairs and luggage is absolutely a sign of being unfriendly for People with disabilities (PWDs). The entrance ramp is impossible to climb on a wheelchair, un-aided. Going to the sixth floor is an awful wait. It has only one functional lift (it...

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2Thank edcanela
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

United States
Reviewed 15 December 2016 via mobile

I've stayed here multiple times a year and this time has to be the worst. Their elevator was out of service and had only 1 working for 26+ floors....imagine that. We ended up using the service elevator after we climbed about 10 flight of stairs. The location is ok as it is right across a Starbucks and Wendy's. You can...

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Helpful?
1Thank Jguahan
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I sincerely apologize for the inconvenience elevator services as we are under go maintenance work. Thank you very much for your reply and valuable comments. We have seriously looked into your concerns and take the necessary actions to correct them. I am look forward that you will give the hotel another chance to serve and make it...

Los Angeles, California
Reviewed 14 December 2016

I've stayed at the Berjaya Makati Hotel various times over the years. It is well located along Makati Avenue and it was an affordable 4 star hotel. One can find rates under US$50/night on various internet sites making the Berjaya one of the more affordable hotels in Makati City, unfortunately the hotel is really showing signs of age and deferred...

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1Thank Bonvoyage1959
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $50 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Makati Hotel - Philippines staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles Starreview, 12 Jan 2017 | Read review
“Avoid Room 606 by all means. Avoid the function rooms in the fourth floor. Obtain a fully functioning internet facilities before booking.”
 of 5 bubbles edcanela, 16 Dec 2016 | Read review
“If the elevators are jammed up, try using the service elevator to the side.”
 of 5 bubbles , 9 Dec 2016 | Read review
“Premier Rooms are spacious!”
 of 5 bubbles ovrnytclbrty, 15 Nov 2016 | Read review
“Good for the price I paid.”
 of 5 bubbles owellchua, 4 Nov 2016 | Read review
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