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City Garden Hotel Makati

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City Garden Hotel Makati
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754 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Reviewed 16 September 2015 via mobile

Very nice, great location to shop. Yes I will stay there again. Service was right on point. The view from 17th floor was very nice at night, couldn't ask for anything better. If you want to be in the heart of everything, this is the place to stay in Makati City.

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Helpful?
2Thank DJQting C
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear DJQting C, We appreciate the feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny...

Reviewed 5 September 2015

Me and my friends planned to stay in a hotel here in Makati, we have tried staying in different hotels. But, we found this hotel along Makati avenue that caught our eyes. City Garden Hotel Makati has a welcoming ambiance that we wanted to enter its full glass entrance. The stuffs are very nice and approachable. They gave us a...

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Helpful?
1Thank Chelsea A
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Ms Chelsea A, We sincerely appreciate the excellent feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. Thank you very much....

Malabon, Philippines
Reviewed 5 September 2015 via mobile

My family took advantage of the long weekend and booked a deluxe twin room in this hotel under their Weekend Advantage promo. I was not expecting much considering that this is an old hotel compared to other hotels in makati, and our kids were just after a day or two of swimming in their pool. But we had a good...

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Helpful?
1Thank Al C
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. We took note of your comments on breakfast and have already made changes to our menu cycle. Your...

Reviewed 1 September 2015 via mobile

Only room available was at the smoking floor so we ended up getting it not knowing it would literally mean smoking floor bec upon opening the elevator doors the smell of the cigarette smoke is so strong. Proper exhaust would be a big help. Good thing they have wood parquet floors and not carpet or else the smell will be...

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Helpful?
1Thank MCJAK
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate you taking time in giving us feedback for your recent stay in our Hotel. We took note of your comments about the room assigned to you. We will certainly look into improving our system to avoid any recurrence. Also, we are happy to inform you that we have already started renovating our rooms but we are...

Las Vegas, Nevada
Reviewed 29 August 2015

I was coming out to viist my family and my wife decided lets stay in Manila for few days. We contacted this hotel prompt response good help good price.Room was pretry nice. With a good view as well. Nice location close to a mall. The only bad thing is the issue I had with the clerk the second night. Thank...

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1Thank desertexplorerr
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave us during your recent stay in our Hotel. We took note of your concern about the bill and we will look to improve our system to avoid any recurrence. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G. Rios General Manager...

Central Russia, Russia
Reviewed 25 August 2015

Located in the heart of the city and close to all establishment for business and entertainment, This is an awesome stay for businessmen like me. The staff was very courteous and prompt in service, especially those front office staffs who never misses to smile and greet you every morning and once you got back from your appointments. I seriously loved...

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Helpful?
1Thank Vladimir R
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate you taking time in giving us feedback for your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your...

Greater Melbourne, Australia
Reviewed 25 August 2015

Situated on Makati Avenue, the hotel is aging a little but this is more than made up for by the superb service from the staff, the rooftop pool area and the restaurant, The breakfasts are excellent and again the service is first class. The receptionists( Kaye, Angelica, Dwaine and Steph) will make you feel right at home, Fatima, a waitress...

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Helpful?
Thank geoffH660
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the great review you gave us for your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. We are happy that our Associates exceeded your expectations. Your valuable comments will be shared with the rest of...

Sydney, Australia
Reviewed 24 August 2015 via mobile

Wondering why? So let me summarize my experienced in this hotel. From the valet welcoming you upon your arrival, to the receptionist and on to all staff members, every staff serving you want to make you feel comfortable and at home. Moreover, for those of you returning in this hotel , you will immediately be remembered as a returning guest....

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Helpful?
Thank JamesCole1234
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave us for your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit...

Chicago, Illinois
Reviewed 24 August 2015

I have posted my review a few months back. My family and are are satisfied with the service rendered by staff. They are all nice and friendly. My baby girl had a big smile on her face everytime we come by the Reception. We are happy with how the staff treat our family. City Garden Makati is a HOME away...

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Helpful?
Thank Roselyn M
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the excellent feedback you gave us for your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next...

Canada Bay, Australia
Reviewed 23 August 2015

This is one of the best hotel in the Philippines especially in the heart of Makati. i stayed here several times and i always noticed that all the staffs are accommodating from security, bellman and especially the beautiful ladies of the front office. the process was very fast, the room were the best too as they have all what i...

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Helpful?
Thank clintonloonis
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We truly appreciate the great feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need to improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal for expats, short or long term stay.Facilities includes swimming pool & gym plus full security surveillance camera. Nearby establishments: BDO bank, Century Mall, Mercury drug, 7-11, Gasoline station, Powerplant and Ayala Malls. ... more   less 

Additional Information about City Garden Hotel Makati

Address: 7870 Makati Avenue | corner Durban Street, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Garden Hotel Makati 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila
Hotel Style:
#15 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Makati staff and other travellers.
23 questions
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Questions? Get answers from City Garden Hotel Makati staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms”
hamdi571, 20 Apr 2017 | Read review
“Cleaners are very noisy in the morning, don't plan on a lay-in”
krisso176, 20 Apr 2017 | Read review
“Excecutive Superior room is very nice”
Thomas_F_Muc, 17 Apr 2017 | Read review
“Great space!”
Mattybouyy, 16 Apr 2017 | Read review
“Clean hotel and good location”
nkh9396, 31 Mar 2017 | Read review
5 of 5