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Location is good. Near to city and Fun street. Stay was good. I am repeating guest hence staff is very friendly. Everything is good except the wifi which is not good. After reporting to Helpdesk they fixed the issue temporarily by providing a user I’d...More
Response from vivienne_betco, The Management at Fraser Place ManilaResponded 3 weeks ago
Thank you for sharing your review and for recommending our hotel. We appreciate your feedback as this helps us to improve our products and service. We are glad to hear that your overall experience was pleasant. We are also delighted to hear that...More
This is the second time I have stayed at Frasers Place in Makati and I love it. The apartments are well appointed and comfortable, the staff are incredibly helpful and friendly. Plenty of places to eat nearby or cook in your own kitchen. A home...More
Thank Jane B
Response from vivienne_betco, other at Fraser Place ManilaResponded 31 January 2018
Dear Jane B,
We appreciate you taking the time to provide us with feedback about your stay. We are grateful to hear that your overall experience was pleasant and delighted to know that our staff made your stay enjoyable. Our entire staff enjoyed catering to...More
We stayed at Fraser Place Manila for one night as a stop over between the UK and NZ.
We arranged a mini bus transfer through hotel between the airport and apartments, whilst this was a lot more expensive than getting a local taxi, it provided...More
Thank Kevin C
Response from vivienne_betco, Management at Fraser Place ManilaResponded 3 April 2018
Thank you for choosing our hotel and for taking the time to write a review. We are very pleased to hear that you enjoyed yous stay with us. We aim to provide a truly memorable experience and we are glad that we were...More
Stayed at the Fraser Place Manila for two nights upon arriving in Manila on Saturday, March 3rd. My first impression upon going to my appointed room after checking in was the rather old appearance of the hallway and elevators. I noticed a VERY troubling security...More
Thank John H
Response from GeneralManagerManila, General Manager at Fraser Place ManilaResponded 14 March 2018
Dear John H,
Thank you very much for your review and clearly pointing out the good and the not so good. We have recognized the need for refurbishment and this particular room type is already undergoing improvements. We have actually finished the firsrt bacth and...More
Really loved the location, in the heart of Makati. No vallet so be reminded to park your car. Service crew very accomodating from the moment we checked in. Elevators can be challenging. Brealfast in common table very delicious. Nice bathroom for our room it has...More
Response from vivienne_betco, Management at Fraser Place ManilaResponded 26 February 2018
Thank you for giving us a perfect rating and for your positive comments. We do take pride in catering to our guests' needs the best way we can. We are glad to hear that your overall experience was pleasant and delighted to know...More
Response from GeneralManagerManila | Property representative |
Hi Myma B,
Thanks for asking. Yes, we do provide complimentary shuttle service to the SM Makati area. The two stops near SM Makati are at Glorietta 3 and The Landmark department stores every hour between 10am to... More
Hi Myma B,
Thanks for asking. Yes, we do provide complimentary shuttle service to the SM Makati area. The two stops near SM Makati are at Glorietta 3 and The Landmark department stores every hour between 10am to 7pm.
Please feel free to contact us directly.