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The Peninsula Manila

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The Peninsula Manila
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1,917 Reviews from our TripAdvisor Community

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Showing 1,697: English reviews
Denver, Colorado
Reviewed 9 April 2015

This was my 5th stay at this property. There is a reason I only choose this hotel when I travel to Manila Philippines. Consistency of Top Level Service and more importantly the care, kindness, professionalism and effectiveness of al the staff and managers that I encounter. From the warm welcome at airport by the hotel representative and driver to the...

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Helpful?
Thank John G
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear John G Thank you for continuing to be a loyal guest and for faithfully returning to The Peninsula Manila year after year. We truly appreciate your business and are flattered by your lovely compliments. We are delighted that you continue to be impressed by the service and hospitality of our staff members, particularly our airport representatives, limousine drivers, and...

Vancouver, BC
Reviewed 8 April 2015 via mobile

This is a beautiful world-class hotel in a lovely part of Manila. The service was impeccable and we kept returning to the spectacular lobby bar for drinks and meals. The service was second-to-none; we were treated like royalty every step of the way.

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1Thank mint_buds
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear mint_buds Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the hotel...

Guam, Mariana Islands
Reviewed 8 April 2015

Was a long staying guest and staying there was one of the best experiences ever. Service and facilities are outstanding. You will not find better service anywhere. Staff are all professionals and very helpful. The welcome fruit basket was a treat with fruits not often found. I highly recommend.

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1Thank Bill S
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Bill S Thank you for your continued support of The Peninsula Manila as a long staying guest. We sincerely appreciate your nice comments about our staff, and I will be sure to pass on your sentiments to them. It is always humbling to read that we have succeeded in creating a memorable stay for our guests, so we are...

Venezuela
Reviewed 8 April 2015 via mobile

Thus us a dream place to the who likes to be pampered,we stayed in the club lounge which is an executive floor where you can enjoy special breakfast and afternoon tea,u will be recieved at airport with mercedes pickup and ul be checked in in ur room,reception lounge with orchestra playing live etc... Go and enjoy it it us s...

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1Thank Sara N
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Sara N Thank you for taking the time to share with us your experience on your recent stay. I am delighted that you enjoyed the facilities at the Club Lounge. Our Club Lounge was designed with thoughtful amenities to make the guest experience more enjoyable and seamless, and we are pleased to know that the benefits and services suited...

London, United Kingdom
Reviewed 7 April 2015

I had the pleasure of staying for 3 nights at the Peninsula Hotel in Manila during early April. The hotel lives up to its 5 star rating in every respect except in the lobby and restaurants where, my partner and I, found the service to be slow and the attitude of some staff to be arrogant and unhelpful. I would...

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2Thank James295424
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear James295424 It is our great pleasure to learn that you had a fantastic stay with us. We appreciated your gracious comments on our well-appointed rooms, swimming pool, restaurants and other facilities. However, we are very sorry to hear that the service quality of some of our staff members had fallen short of your expectations. .I hope you will allow...

Reviewed 6 April 2015

Well located hotel in Makati area in Manila. Service was great. Spend my birthday at the restaurant and the food and the service .. Number one. I will recommand that place to anybody. They even sent the hat that I requested (with the help of TB).

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1Thank Amarulah
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Amarulah Thank you for choosing The Peninsula Mnila for your birthday celebration and for sharing with us your review on Trip Advisor. We are delighted that you would choose to spend this special occasion with us. In addition, we sincerely appreciate your kind remarks on our service and the food that was served to you. Again, Happy Birthday! We...

Bern, Switzerland
Reviewed 3 April 2015

The texture of the peninsula is unique The personal is highly professionals and trained , The place is beautifully decorated and arranged The breakfast are sumptuous The fitness centre very well equipped

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1Thank mopa2014
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear mopa2014 Thank you for your recent stay at The Peninsula Manila. We are delighted that you were pleased with the whole experience and interactions with our hotel staff. At The Peninsula, it is the personal relationships we establish with our guests that we value most. We look forward to welcoming you back to the hotel in the near future....

Minnesota
Reviewed 1 April 2015

We keep on returning to the Peninsula when we come back to Manila to visit family and friends. It is because of the top notch service we can always expect, from the limo driver at the airport to the housekeeping staff and front desk staff. This last visit was no exception. We were booked in a corner suite which is...

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1Thank Domrcpl
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Domrcpl Thank you for taking time to share your review in detail following your recent stay at The Peninsula Manila. Of the many five-star luxury hotels to choose from in the city, we thank you for returning to our property and we were delighted to learn that you had another wonderful stay with us. It is our mission to...

Oxnard, California
Reviewed 31 March 2015

Stayed overnight upon a return trip back to the US and decided to pamper myself. I used to live in the Philippines, so frequently stayed at the Peninsula, or to go to the lobby for a drink. I travel extensively in Asia, and the Peninsula Manila lobby is the most spectacular of all hotels. The service is impeccable, and the...

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1Thank roger h
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear roger h Thank you for continuing to be a loyal guest and returning to The Peninsula Manila. We are delighted that you were still so impressed by the service of our staff and by our restaurant food quality, despite having moved away from Manila already. In addition, thank you for sharing your comments about the jacuzzi. We aim to...

Reviewed 31 March 2015 via mobile

I booked the hotel through agoda and they offered me a club premier package which turns out to be very good value for money. I had most meetings in the club where they serve good wine and good tea. This peninsula is like all other peninsula that you can expect with good service , high ceiling lobby that you can...

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1Thank Linda H
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Linda H Firstly, thank you for choosing to stay at The Peninsula Manila and you for taking time to provide feedback on your experience. I am delighted that you enjoyed your Club floor room as well as the benefits and creature comforts that come along with the Club Lounge. We appreciate your comments regarding the pillows and the vegetable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about The Peninsula Manila

Address: Corner of Ayala and Makati Avenues, Makati, Luzon 1226, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $189 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 493
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Asiatravel.com Holdings, Ctrip TA and Jetsetter so you can book your The Peninsula Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila
Hotel Style:
#3 Spa Hotel in Makati
#4 Family Hotel in Makati
#4 Luxury Hotel in Makati
#4 Business Hotel in Makati
#4 Romantic Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Manila staff and other travellers.
23 questions
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Doha, Qatar
26 days ago
1 month ago

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Questions? Get answers from The Peninsula Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the park and on a higher floor for a better view.”
  • The Foyer
 of 5 bubbles 99floc, 16 Feb 2017 | Read review
“club floor - have snacks and coffee and wine all day”
 of 5 bubbles B5361OCrobertk, 13 Feb 2017 | Read review
“Complex is spread out request room near an elevator if you have a lot of luggage”
  • In addition to tub, there's stand alone shower area
  • Luxury bath products
  • Standard King
  • Spacious bathroom with tub
 of 5 bubbles 391benjaminl, 2 Feb 2017 | Read review
“Spend the extra for the executive lounge you will never look back”
 of 5 bubbles 210rossm, 31 Jan 2017 | Read review
“Set internet search on private mode. I went on private mode and found a 6000 peso difference.”
 of 5 bubbles EHRH2014, 29 Jan 2017 | Read review
5 of 5