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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,501 Reviews from our TripAdvisor Community

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Showing 2,292: English reviews
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Las Pinas, Philippines
Reviewed 2 days ago NEW

Our "not-so-planned" staycation at Makati Shangri-la made us excited what's in store for us, and expected good service. But it did exceeded our expectations and we want to make sure that we will come back to experience excellent service and share it to our family and friends. Kuddos to the Makati Shangri-la Team. We,my Loved one and my Child enjoyed...

Review collected in partnership with shangri-la.com
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Helpful?
Thank karlakamlacustodio
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear karlakamlacustodio Thank you for sharing with us your memorable experience at Makati Shangri-La, Manila. I’m glad to know that we exceeded your expectations. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest. It...

Sydney, Australia
Reviewed 4 days ago NEW

I booked Shangri-la for an overnight stay and was happy with the accommodation as well as the service offered. The rooms are clean and the beds are well made. The view from the window is quite a sight for the makati night. I really enjoyed the live music at the sage bar. One thing would be appreciated is to have...

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Helpful?
Thank Vito G
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Vito G Thank you for sharing with us your experience at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities; music at Sage Bar and our central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

I was staying at this hotel last week. Security was tight and hotel's service staffs were friendly and attentive, thumbs up!! 👍 My room was great, only the pillows were too soft for me. 😯 Location was fantastic, walking distance to Greenbelt Mall, Family Mart, Starbucks and many eateries. 👏👏

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Helpful?
Thank MayeHan_DestinyC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MayeHan_DestinyC Thank you for your detailed review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities; friendly and helpful staff and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best...

Seattle, Washington
Reviewed 4 days ago NEW

A year after our first visit, we returned to the Makati ShangriLa. It's a great location in Makati, near the Greenbelt and other malls, and the excellent Blackbird restaurant. Was surprised to see the additional airport-style security at the entrance, where you have to put purses and bags through x-ray. Maybe that's becoming the new standard in Manila, but it...

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Helpful?
Thank Seattle98101
Istanbul, Turkey
Reviewed 5 days ago NEW

our arrival time was in the evening so I taught better being taken by the hotel limousine instead of hustling with the taxi drives out of port which was a good decision hotel is the Makati region and very near to GREEN BELT mall where we have been there every night for chilling ,shopping and even massage at Green belt...

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Helpful?
Thank gurhan33
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear gurhan33, Thank you for your excellent and detailed review during your stay at Makati Shangri-La, Manila. I am glad that our Horizon Club and central location suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service...

New Zealand
Reviewed 5 days ago NEWvia mobile

Perfect stay - excellent location, smiling staff, room was spacious and well appointed, wifi was excellent, food and drinks in the restaurant and buffet breakfast were amazing. I'd even go so far as to say the best quality buffet breakfast I've ever eaten (and I've experienced a lot). I've previously stayed in a number of 5* hotels in Makati, and...

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Helpful?
Thank spurner_nz
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear spurner_nz, Thank you for your excellent and detailed review during your stay at Makati Shangri-La, Manila. I am glad that our hotel facilities, buffet, services and central location suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...

Daegu, South Korea
Reviewed 1 week ago NEW

This hotel went out of its way to make a wedding anniversary a very special event. The staff was so attentive, and the room we stayed in was impeccably clean and neat each day. Great attention was given to even the smallest of things.

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Helpful?
Thank karboe23
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear karboe23 Thank you for sharing your excellent experience during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed the little things that our staff did to make your wedding anniversary more memorable. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to...

Melbourne, Australia
Reviewed 1 week ago

This hotel has everything you need for a visit to Manila. It is located in the heart of Makati, literally across the road from the Greenbelt and Glorietta malls and has everything you need. The breakfast buffet was insane and the poolside bar was a great spot to unwind after a day of checking out Manila.

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Helpful?
Thank timdawe
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear timdawe Thank you for your review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities; breakfast buffet and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you,...

Rowland Heights, California
Reviewed 1 week ago

The staff was outstanding. I'd like to give a shout out to Lovely, Belle and Tina of the breakfast buffet for making us feel at home. Concierge guys were extra helpful. They follow through every request we had. I'm most grateful for packing picture frames without any delay. For my birthday, 3 ladies knocked on our door holding a beautiful...

Review collected in partnership with shangri-la.com
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Helpful?
Thank raycP2066OB
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear raycP2066OB Thank you for your review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities and excellent staff that made your birthday more memorable. I truly appreciate your kind words and will definitely share your commendations with my team, especially with Lovely, Belle and Tina. This is an affirmation and encouragement for...

Manila
Reviewed 1 week ago

This was our first time to stay here and it's the best hotel stay we've ever had so far. We availed of the Club Room. We were able to find a parking spot quickly, check in was smooth as well. The room was spacious and we had a nice view of Greenbelt and the Makati Ave/Ayala intersection. The king size...

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Helpful?
Thank ManilaKen
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear ManilaKen Thank you for your excellent feedback during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our Horizon Club facilities; food choices and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Philippine, Sushi, Asian, Chinese, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $221 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotels.com, Hotwire, Travelocity, Orbitz, Booking.com, Agoda, Cancelon, TripOnline SA, getaroom.com, Priceline and HotelQuickly so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
12 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to choose horizon club room”
gurhan33, 21 Apr 2017 | Read review
“higher floors are better”
Cavite1, 17 Apr 2017 | Read review
“There are only city views from hotel. Higher floors can avoid some of the noise from the street.”
  • Mini bar
Ben_Kuwait, 15 Apr 2017 | Read review
“Best foods”
, 12 Apr 2017 | Read review
“Book an Executive Room, located at the corners of the building. Better view, more floor area (best for kids!).”
  • Executive Rooms have more floor area, best for the little kiddos!
  • Executive Rooms have more floor area, best for the little kiddos!
rebeccamaryjustineo, 30 Mar 2017 | Read review
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