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Makati Shangri-La Manila

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2,300 Reviews from our TripAdvisor Community

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Showing 2,108: English reviews
Winnipeg, Manitoba
Reviewed yesterday NEW

This is a great location for being in the downtown area close to lots of shopping, the food in the lounge was very good, no matter where I came across hotel staff they were all very pleasant, friendly and always smiling. Rooms were very comfortable, fresh fruit and adequate numbers of bottled water available every day and replenished as required....

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Thank rcldennis
Baguio, Philippines
Reviewed 2 days ago NEW

I travelled for business first week of December 2016. I totally enjoyed the hotel amenities. Food and buffet was excellent. The staff was very helpful who attended our needs promptly. It's one of the best 5 stars hotel I've ever been. Highly recommended.

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Thank navigatio673
Hong Kong, China
Reviewed 2 days ago NEW

Stayed here for a business trip in November. The hotel is in a great part of town and offers a great level of service. Restaurant choices also very good. The gym facilities are first rate and offer a wide range of exercise options. The rooms are very comfortable and the wifi service reliable and fast.

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Thank hkdxbexpat
Reviewed 2 days ago NEW

This time stayed in the accommodation Horizon level. Staff are exemplary and I am so pleased to meet Pj. Nothing was a problem service outstanding. Christmas decorations splendid. Met the lobby lounge supervisor Joan. Very professional in her work made us feel like family. Always attentive and very, very pleasant.

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Thank Red C
Reviewed 3 days ago NEWvia mobile

Had a great stay here with a very attentive team of staff who wrote personal notes to us and even took note of our preferences when cleaning up the room. The pool was undergoing renovation while we were there but the Makati Shangri-La invites all its guests to the pool located at the new Shangri-La at the Fort. A car...

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Thank Benjamin G
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Benjamin G Thank you for your "Great stay!" comment during your stay at Makati Shangri-La, Manila. I am so glad that you find my team "very attentive" and that you had an excellent experience with us. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us...

Hong Kong, China
Reviewed 4 days ago NEW

Good location in Makati. Really friendly helpful staff. Hotel itself is a bit tired and dated. Rooms are a good size, clean and tidy. When I checked in the first room I was given had a strong odour so they quickly changed it for me. The pool was closed for the entire duration of my stay which wasn't great. The...

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Thank box778
Reviewed 5 days ago NEWvia mobile

Celebrated our wedding anniversary and my husband could not have chosen better! We stayed in executive room with use of the executive lounge. Food was overflowing. Breakfast buffet included a la carte from the menu. Service was great! Christmas decor was a plus. It made our anniversary even more special!

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Thank Josefina T
Manila, Philippines
Reviewed 6 days ago NEW

I had planned a slight detour from the airport when my wife had returned from Thailand. The staff at the Shangri La was extremely helpful in arranging the delivery of flowers, wine, and mangos. The room was very nice, the staff was attentive, and the service was impeccable. The perfect romantic escape if even for one evening.

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Thank DARHEP
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear DARHEP Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am glad that my team was able to delight you and your wife when you planned that perfect romantic escape. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to...

Reviewed 6 days ago NEW

I stayed here last week, and it was a good business stay. Checkin and checkout were quick and friendly. The room was spacious and well appointed. Very comfy bed and good/clean/modern bathroom. Lobby and restaurant areas are nicely designed. Good room service and breakfast---although bfast not included in room rate.

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Thank jenabaindelhi
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear jenabaindelhi Thank you for your review during your stay at Makati Shangri-La, Manila. I’m glad that our check-in and check-out services; spacious and well-appointed room; comfortable bed and good/clean/modern bathroom; good room service and breakfast suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement...

Shanghai
Reviewed 1 week ago via mobile

I am so disappointed with his hotel. It has gone to extremes of cutting costs it's disgusting. We sent our guests here from Canada because we have been coming to this hotel for less than 10 years. Each stay is a duration of at least 2 months. Incident 1. While my friend was in the restroom the bathroom glass door...

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1Thank Aletcute
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Aletcute, Thank you for your loyalty to Makati Shangri-La for the past 10 years. I appreciate your honest feedback and sharing the unfortunate experience of your friends during their recent stay. I sincerely apologize for the shortcomings in the condition of specified facilities and restaurant services. I have taken note of your comments and we will ensure these matters...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Chinese, Japanese, Philippine, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $276 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Hotwire, Asiatravel.com Holdings, Booking.com, HotelTravel.com, Travelocity and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#4 Spa Hotel in Makati
#5 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
10 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have bettter outlooks”
 of 5 bubbles hkdxbexpat, 8 Dec 2016 | Read review
“prefer lower level”
 of 5 bubbles stevanjosephb, 20 Nov 2016 | Read review
“Club Floor Rooms Are Worth the Extra Cost”
 of 5 bubbles ColonelBangkok, 12 Nov 2016 | Read review
“Higher floors quieter, all with good views out over the CBD or Makiti.”
 of 5 bubbles jb265, 18 Oct 2016 | Read review
“Higher floor has better view”
 of 5 bubbles AlenaKlenot, 15 Oct 2016 | Read review
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