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Ascott Makati

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#11 of 80 Hotels in Makati
Certificate of Excellence
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1 room 2 adults 0 children
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Ascott Makati
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798 Reviews from our TripAdvisor Community

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Showing 750: English reviews
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San Francisco, California
Reviewed yesterday NEW

The location was excellent, the price was excellent and so was the service. In the last 10 years we have stayed at New World and the Dusit. We will be staying at the Ascott next trip.We were in the old wing, and we did tour the new wing, might pay for the new wing next time, but not necessary. Location,...

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Helpful?
Thank tomthompson2000
Reviewed yesterday NEWvia mobile

Excellent Service! The staff is very friendly, accomodating and ensure guest are well attended. On the breakfast buffet they have a wide selection of tasty foods and drinks. I love the fresh fruit juices. Please extend my special thanks to Ms Cherry at the reception, she handles my check in as well as check out. she is very professional. She...

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Thank Beloved M
Reviewed yesterday NEW

Pros: * Super friendly staff * Rooms are kept tidy * Toiletries are very high quality * Breakfast is decent * Great pool / spa area * Good gym * Great kids play area (ballpit / DVD / lots of toys) * Good location, close to greenbelt Cons: * Reception on the 6th floor - so you will be going...

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Thank TwoOhTwo
Reviewed 4 days ago NEW

Booked Ascott Makati because of it's proximity and accessibility to airport, public transport and the Malls. Planned a simple and surprise get together with college friends, some of us even flew in for the wedding of one girlfriend. We really wanted to bond and have a personal time together so we booked 2BR. Check in was posh and smooth. But...

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Helpful?
Thank Rsh O
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Rsh O, Thank you for your comprehensive review and for considering Ascott Makati for your accommodation requirements. Glad to hear that the location, generous size of our Suites worked well for you and sufficed your requirements. We have shared to our team members as well your kind words and we have likewise recognized Kristel, they were all excited to...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

I stayed in Ascott from 14th to 18th February in room1431. The room has all the amenities required for a comfortable stay. The staff were very pleasant and helpful. I would like to made a special comment of the lobby ambassador. Her name is Valerie. She is very helpful and friendly and always greets her guests with a smile. Approachable...

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1Thank Fredolilo
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Excellent to hear that it was a very pleasant stay for you overall. Great to note as well that you are happy with the service of our associates in particular Valerie. We have definitely shared your kind words to our team members likewise recognized Valerie for their encouragement and inspiration. Feedback such as this inspire us to do even better....

Manila, Philippines
Reviewed 6 days ago NEW

We stayed at the Ascott Makati for 5 days in February. Friends advised us that the rooms were very dusty and they got sick after their stay. Since my husband has asthma and my daughter is allergic to dust we called and requested for extra attention to cleaning the room they will assign to us. True enough, the carpet was...

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Helpful?
Thank patticakes8ph
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear patticakes8ph, Thank you for your review and for giving Ascott makati a perfect rating in terms of service. We definitely appreciate your compliments and likewise will work on the constructive feedback to further improve our service and standards. We look forward to welcome you back. Sincerely, Rennan John Reyes

Honolulu, Hawaii
Reviewed 1 week ago

Excellent Service! Customer service satisfaction is #1. We stayed in a big penthouse that is nicely decorated. Furnitures, beddings and appliances are all new and expensive. Beds are so nice and comfortable that made us hard to get up the next day. The breakfast are delicious and food changes everyday. I hope we can stay longer than 9 days. Love...

Review collected in partnership with this hotel
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1Thank C9953HTkevinm
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear C9953HTkevinm, Thank you for your review and for considering Ascott Makati as your home here in Manila. Glad to hear that you love every aspects of your stay from the hospitality of our associates, well appointed rooms, breakfast offerings and likewise the strategic location of the property. We appreciate the support and we look forward to welcome you back....

Reviewed 1 week ago

We had a two bedroom serviced apartment which was beautifully appointed. The renovations at the Ascott Makati are first rate and compare to other high quality hotels in the area. The free breakfast had plenty of choices to offer. The check-in and check-out process was professional and quick. We have no complaints with this hotel.

Review collected in partnership with this hotel
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Thank Richard S
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Richard S, Thank for your review and for sharing here it here in TripAdvisor. Great to know that you love the location of the property and it's always comforting to know whenever our valued residents are happy and satisfied with our service. Excellent to note as well that you loved the enhancements we have made in the property. Thank...

New York
Reviewed 1 week ago

We had a great stay at the Ascott Makati. The suites are extremely comfortable and well appointed. The staff is really professional, friendly, and hospitable. The breakfast buffet, which is included with the room rate, is excellent, with a tremendous range of dishes, including our favourite Filipino dishes. Everything was very fresh. The Ascott Makati is located very conveniently in...

Review collected in partnership with this hotel
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Thank JQ2009
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear JQ2009, Thank you for taking the time write a comprehensive review about your recent stay experience here in Ascott Makati. Glad to note that it was a comfortable stay for you overall. Excellent to hear as well that the strategic location of the property worked well for you. We have also shared your constructive feedback with our transport provider...

Singapore, Singapore
Reviewed 1 week ago

I booked this hotel because of its location and as the next day I need to travel to airport. And the airport just within half an hour journey. This hotel with the five stars facilities, swimming pool, sauna room , gym and others. The checking was fast and without delay. The hotel room was big and ample supplied of the...

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Helpful?
Thank hankwang
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear hankwang, Thank you for your excellent rating and for taking the time to write a review here in TripAdvisor. Glad to note that you are happy with the amenities and that the strategic location of the property was favorable on your end. We appreciate the support and we look forward to welcome you back. Sincerely, Rennan John Reyes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 

Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $201 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com and Orbitz so you can book your Ascott Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Spa Hotel in Makati
#9 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Makati staff and other travellers.
12 questions
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Questions? Get answers from Ascott Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old wing is fine, new wing a little better, rooms are the same size”
 of 5 bubbles tomthompson2000, 26 Feb 2017 | Read review
“one of the towers currently overlooks a large construction zone... maybe ask not to look at that...”
 of 5 bubbles TwoOhTwo, 26 Feb 2017 | Read review
“our room faced the defunct Intercon and was quiet”
 of 5 bubbles patticakes8ph, 21 Feb 2017 | Read review
“Awesome penthouse”
 of 5 bubbles C9953HTkevinm, 18 Feb 2017 | Read review
“high floor”
 of 5 bubbles hankwang, 15 Feb 2017 | Read review
5 of 5