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Holiday Inn Auburn - Finger Lakes Region

428 reviews
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Traveller (25)
Room & Suite (21)
Pool & Beach (5)
Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible7%
Travellers talk about
“irish pub”(29 reviews)
“indoor pool”(37 reviews)
“front desk”(79 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (428)Write a Review
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All reviewsirish pubindoor poolfront deskwedding guestsfinger lakesrooms were cleanking bedatriumpattinymicrowaveoutletswineries
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1 - 5 of 421 reviews
Reviewed yesterday via mobile

The only thing good about this place is the Irish Pub ! The room stunk like cigarettes. Would never stay here again. Poor lady at the front desk when we got there was being yelled out by a customer it was just a very bad...More

Thank Fran B
Hotel's Favourite
Reviewed 14 November 2017 via mobile

Four of us had a lovely 2 night stay here. We were assigned adjoining room which made it easy to chat. The pool was delightful. We had a tasty Supper in the Irish Pub. The hotel is centrally located and has lits of parking. Fun...More

Thank Annieworks
Response from Sonila G, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 29 November 2017

Dear Annieworks, Thank you for taking the time to write such a positive review. We're glad that you enjoyed your stay with us here at the Holiday Inn Auburn - Fingerlakes Region. We appreciate your feedback on the pool and your dining experience in our...More

Reviewed 3 weeks ago

Extremely disappointed. I had 11 families 3-4 people in each...roughly 40 people in our hockey group. We were given choices of hotels to pick from. As a group we decided on Holiday Inn-Auburn because it could accommodate us all, had a pool and free breakfast...More

Thank Lela B
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 6 days ago

Hello Lela B, Thank you for taking time to leave us a candid review about Holiday Inn Auburn-Finger Lakes Region. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we can...More

Reviewed 7 January 2018

Sadly it's been years since we stayed here. We were traveling from Georgia for the holidays and booked here for two nights 2 rooms with our grandchildren. We thought they would enjoy the indoor pool and restaurant. When we booked they neglected to tell us...More

Thank SCTraveler143
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 3 weeks ago

Hi SCTraveler143, Thank for choosing us again and bringing your grandchildren this time. I am glad that you were satisfied with your initial experience with us. However, I regret that we let you down this time because of the condition of the pool and the...More

Reviewed 22 December 2017 via mobile

Awful! The indoor “heated” pool was so cold, the kid, hockey players wouldn’t swim in it. The hotel was under renovation. There were exposed pipes and building materials all over the place. We were in one of the newly renovated rooms. Poorest design I’ve ever...More

Thank Heather T
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 10 January 2018

Lovely day Heather T, We are delighted to have hosted you. I'm sad to hear that the ongoing construction and the hotel facilities dampened your stay. I'll share this with management so they are aware. I also sent you a message in your inbox to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 98 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (21)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Riley M
18 August 2017|
Answer
Response from kellie0269 | Reviewed this property |
I do not have a picture. I did get to in one and it was nice. Not sure worth price of room.
0
Votes
BlockIslandBabe
24 March 2017|
Answer
Response from Patrick M | Property representative |
We only accept service animals.
0
Votes
MySonDoesTheRating
4 August 2015|
Answer
Response from Ed B | Property representative |
Our Hot Buffet starts at $8.95 plus tax; but you can order A La Carte as well. Our Falls Restaurant opens at 06.30 am. & serves breakfast until 11:00 am. or you can choose to order Room Service & have it delivered to your... More
0
Votes
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12
Room Tips
"Don't bother"
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"Do not go here while they are in construction!"
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"LOUD is an understatement!!!!"
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"do not stay at this property"
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