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Hilton Garden Inn Auburn

646 reviews
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Traveller (40)
Room & Suite (29)
Dining (9)
Overview
  • Excellent70%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(65 reviews)
“great hotel”(34 reviews)
“business center”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Auburn
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)Write a Review
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All reviewsfront deskgreat hotelbusiness centerhotel experiencebreakfast buffetfitness roomgreat stayfire pitsmall townthe wait stafffinger lakesnew yorkwould stay here againfitness centerfresh airup to daterooms were very clean
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21 - 25 of 637 reviews
Reviewed 22 November 2017

I am usually quite satisfied with the Hilton family of hotels, but for some reason, every time I stay at the Auburn Hilton Garden Inn, there is a problem. This time it was the restaurant. At dinner, the service was incredibly slow, even though we...More

Review collected in partnership with Hilton Garden Inn
Thank RochesterGrrl
Response from Mandy W, Assistant General Manager at Hilton Garden Inn AuburnResponded 9 December 2017

Hello, Thank you so much for taking a moment to share your feedback with us. I would like to extend my most sincere apologizes to you regarding the service you received. Under no circumstances is that acceptable and I assure you that we have addressed...More

Reviewed 18 November 2017

We have stayed at this hotel several times before. The staff is incredibly helpful and friendly. The accommodations are great and a great value. The breakfasts/ food service is really good and their restaurant/ bar is nice.More

Review collected in partnership with Hilton Garden Inn
Thank Dawn I
Response from Mandy W, Assistant General Manager at Hilton Garden Inn AuburnResponded 23 November 2017

Dear, Dawn Thank you so much for your wonderful review! I am so happy to see that you continue to have enjoyable experiences while staying with us. Your loyalty truly means a lot to us. I will be sure to pass along your kind words...More

Reviewed 14 November 2017

Participated in a seminar at the local college. My wife and I stayed at the Hilton Garden in Auburn and had a great experience. The rooms are large and well maintained, the staff was friendly and helpful, the hotel had a really great breakfast ($10.00),...More

Thank gmb2213
Response from Mandy W, Assistant General Manager at Hilton Garden Inn AuburnResponded 23 November 2017

Hello, Thank you so much for taking a moment to share your experience with us. I am so happy to see that you enjoyed your stay and that you found everything to your liking. We are truly fortunate to have such a wonderful team here....More

Reviewed 8 November 2017

the minute we walked into the hotel, we felt welcome. Staff is very friendly and the entrance to the hotel is very pretty. thoroughly enjoyed our breakfast too. it's only a 5 min walk to the cute little downtown. We enjoyed our stay and would...More

Review collected in partnership with Hilton Garden Inn
Thank B4897IOlindab
Response from Mandy W, Assistant General Manager at Hilton Garden Inn AuburnResponded 23 November 2017

Hello, Thank you for your wonderful review and all of your kind words! I am so happy to see that you enjoyed your time with us and that you plan to visit us again. Our goal is to always make sure that our guests' feel...More

Reviewed 23 October 2017

Very clean facility and awesome staff. Made our reunion a success. The location of the hotel allowed us to walk to several excellent restaurants and historical sites. Only problem was the bed, it was uncomfortable and the quality of breakfast was less than satisfactory.

Review collected in partnership with Hilton Garden Inn
Thank John S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 109 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (29)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Riley M
13 September 2017|
AnswerShow all 3 answers
Response from Karen M | Reviewed this property |
yes, they do have connecting rooms.
0
Votes
Leslie M
14 April 2017|
AnswerShow all 8 answers
Response from BDFD | Reviewed this property |
It depends on the package you book. Breakfast was great and dinner had nice options if you don't want to go out for dinner.
1
Vote
19 February 2017|
AnswerShow all 5 answers
Response from Tom P | Reviewed this property |
I'm fairly sure you can get rooms with two queen beds.
0
Votes
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12
Room Tips
"I'd recommend the top (4th floor)"
Read review
"Get a suite. They are exceptional and have great lighting. Also a good value."
Read review
"First floor rooms offer a convenient entrance at rear of hotel with close parking."
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"End rooms on top floor are quietist"
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