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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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498 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Auburn, NY, United States
Reviewed 5 days ago NEW

convenient location to downtown, highways. Well kept grounds and on river. Close to Museums, Auburn Public Theatre, Health Central and Curly's also. We enjoy the Seward House, The Cayuga Museum, and the Schweinfurth Museum.

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Helpful?
Thank Phillip G
Toronto, Canada
Reviewed 1 week ago

Excellent hotel located down town Auburn, near shops and restaurants. Very comfortable large room priced just right. Customer service and friendliness of staff throughout hotel wonderful. Their restaurant served great comfort food. Overall a very good experience.

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Helpful?
Thank skaszab2016
Gilbertsville, Pennsylvania
Reviewed 1 week ago via mobile

Nice hotel. Check in was awesome! Jessica was very helpful and knowledgeable about the area. I felt she was truly concern with wanting our stay to be the best stay. The room was clean but very small. Breakfast was made to order and very good. Check out was easy and quick. Would stay again.

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Thank 694janice
Reviewed 2 weeks ago

This hotel is the only (Good) place to stay in Auburn. The hotel was built about 2-4 years ago. Rooms are very quiet and clean. Our room had a few scuff marks. Breakfast is mediocre, unfortunately you have to pay for it. It should be classified as a free breakfast. On a final note, the elevators, while being not to...

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Thank Riley M
Reviewed 2 weeks ago via mobile

Great hotel. Clean and modern. Stayed for 3 nights. Great staff, lovely bar, and good food. Cookies and flavored water out each day, which was welcoming. Convenient location. Had lunch and it was tasty. We had pastrami sandwich, wild caught salmon, French dip sandwich, turkey sandwich. All tasty, hot and reasonably priced. Sweet potato cheese cake was fabulous.

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Helpful?
Thank Judy B
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Judy B, Thank you so much for sharing your recent experience with us. I am so happy to see that you enjoyed your stay and also, that you had the opportunity to dine at Refinery. We are very fortunate to have such a wonderful restaurant on-site for guests' to enjoy! We look forward to welcoming you back the next...

Nokomis, United States
Reviewed 3 weeks ago

Excellent accommodations, friendly and helpful staff that go out of their way to make you feel welcome and insure you enjoy your stay. Breakfast omelets are huge and very good; there are many other selections and the price is very reasonable. Limited dinner menu, but there are excellent restaurants within a reasonable drive.

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Helpful?
Thank lr290
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for all of your kind words! I am so happy to see that you enjoyed your stay. Also, I am thrilled to see that you found our staff to be helpful and friendly. Our goal is to always ensure that our guests' have nothing short of an amazing stay! I will be sure pass your...

Ogdensburg, New York
Reviewed 3 weeks ago

We checked in and didn't realize I had booked auburn Maine instead of NY and she called them and canceled reservation then got me a room right away!! Pleasantly surprised ❤️ I even got a cheaper GOV rate

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Thank Lisa B
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Lisa B, Thank you so much for taking a moment to share your recent experience with us! I am happy that we were to track down your reservation and get you settled in to the right location! I am glad that you enjoyed your stay and we do hope to welcome you back again soon! Sincerely, Mandy Webster Front...

Hendersonville, North Carolina
Reviewed 4 weeks ago

excellent location, room service and facilities great there during the world series 2016 and gained many adopted chicago fans excellent it town location very comfortable staff very knowledgible, helpful and friendly

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Thank debk k
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us regarding your recent stay. I am thrilled to see that you enjoyed your stay and that you were able to meet some great people as well! I do hope that we have the opportunity to welcome you back again in the future! We look forward...

Virginia Beach, United States
Reviewed 4 weeks ago

I really like this hotel. I have stayed here 5 times in the past and it is my hotel of choice for the Finger Lakes Region. Convenient to main traffic routes; Centrally located in the City of Auburn, N.Y.; Close to local historical sites; Close to the Finger Lakes, State Fair Grounds; Central New York Wine Country. This is a...

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Helpful?
Thank Melvin W
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Melvin W, Wow! Thank you so much for your great review. I am thrilled to see that you enjoyed your stay and also that you continually choose us as your choice of lodging while in the area. That means a great to us. We are very fortunate to have such a wonderful team here that works around the clock...

Harrison Twp
Reviewed 5 weeks ago via mobile

Happily surprised in the quality of this Hilton Garden Inn! Rooms were quality, the fitness area was above average, and the breakfast buffet was above average. All in all a quality experience. It's now on my save list if ever back in the area!

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Helpful?
Thank John W
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear John W, Thank you so much for your great review! I am thrilled to see that you enjoyed your time with us. It means a great to deal to us that you plan to choose us as your lodging choice while in the area. We have such a wonderful team here that is dedicated to ensuring the very best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Region: United States > New York > Finger Lakes > Auburn
Price Range: $130 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Finger Lakes, NY
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Auburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 or 4th floors quiet levels”
 of 5 bubbles skaszab2016, 30 Nov 2016 | Read review
“The king suite is the best room type for 4”
  • King suite
  • King suite
  • King suite
  • King suite
 of 5 bubbles 906rileym, 23 Nov 2016 | Read review
“best place in town”
 of 5 bubbles debkk2015, 6 Nov 2016 | Read review
“We had #414 and the view was fantastic.”
 of 5 bubbles Melia808, 22 Oct 2016 | Read review
“Rooms on the 3rd floor were very quiet. Not much of a view on any side of the hotel.”
 of 5 bubbles Teacher323, 2 Sep 2016 | Read review
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