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#5 of 69 hotels in Baguio
Location
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Value
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Microtel Baguio is a 92- room hotel beside the modern Victory Liner Passenger. A bridge way connects the hotel to the bus terminal thus ensuring greater accessibility for the guests.It is the same great hotel everywhere you go with Microtel's consistency in cleanliness, comfort, safety and value. Of course, Microtel Baguio's service is further enhanced by the Filipino's warm sense of hospitality.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a prime location, Microtel by Wyndham Baguio is lauded for its accessibility to nearby attractions and the ease with which guests can explore the area. While the ambiance is commended for being cozy and the hotel praised for its spotless environment, some guests have expressed concerns regarding value, noting the mismatch between cost and services. The staff, however, receives accolades for their warm hospitality.
Amenities like complimentary beverages add to the comfort, although critiques about unreliable wifi and unavailable ice machines have been mentioned. Rooms are generally well-regarded, despite some remarks about noise and size.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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Took the Victory Bus Liner going to Baguio, Microtel by Wyndham is conveniently located behind the bus station. The hotel was cozy and staffs were friendly. You can’t hear people from the corridors talking or walking. Neither can you hear people taking showers unlike other hotel rooms. The hotel is 10-15 minute walk to Burnham Park (depends on how fast you walk). It is around 5 minute walk to the one and only mall in the city. Have to ask for some of the amenities, like the room slippers, toilet papers. Just don’t expect much of the breakfast buffet. The internet connection was terrible in the rooms that my niece had to go the lobby to get connected. Coffee is available in the lobby but not the freshly brewed coffee. Overall, staffs are great, hotel is cozy, and food is so so.
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Date of stay: February 2020
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MicrotelBaguio, General Manager at Microtel by Wyndham Baguio
Responded 12 Feb 2020
Thank you for taking time to post your review.Our team is grateful for your positive comments,and in overall ,you appreciated our services and gave us your 4 star ratings.Rest assured as well that your comments about our amenities/internet connection and food will be looked into for more improvements.We look forward to be of service to you again on your next visit in Microtel Baguio.
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We were a family of 4: parents + 2 kids (12 and 14 y/o). The room with 2 queen-size beds was perfect for us. We had to pay extra for our 14 y/o who was already considered an adult though, but that's ok. The location of Microtel Baguio was very convenient: SM and Burnham could be reached on foot at a leisurely pace. Room was cleaned daily and hand sanitizing stations were in place in hotel entrances and elevators. Staff were very attentive and helpful. Breakfast had enough variety of food. Overall, very good value for money! We will definitely come back. Our only suggestion is to make the internet speed faster and more reliable, though we only used it in the evenings and early morning.
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Date of stay: June 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arian Christian Esplanada, General Manager at Microtel by Wyndham Baguio
Responded 24 July 2022
Thank you for staying with us and for sharing your experience on TripAdvisor. We are glad that we have met your expectations during your stay and what our location has to offer. Your positive feedback about our attentive and helpful staff, the cleanliness of our room will surely be cascaded to our team. We have taken note about your comment regarding our internet and rest assured this is being addressed. Hope to see you soon!
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Hotel was clean especially the room and even the common restroom. Both comes equipped with bidet. We got the standard queen room with air conditioner and TV. Water pressure was not a problem in this hotel unlike our experience from another hotel stay in Baguio. Hotel is also eco friendly as they provide empty caraffe and glasses inside the room and a water dispenser (I assume) in each floor instead of water bottles. Also, liquid body wash/ shampoo dispenser is installed in the shower area. The connecting walkway between Victory Liner bus Station to Amare and Microtel is very convenient and hassle-free. The location itself is walking distance to SM and other restos. Lastly, the staff is amazing, helpful and prompt to respond even in emails.
The only thing I can recommend is to change some of the warm white lightbulb in the room as it tends to be dark. At first, I was hesitant to book this hotel because room pictures seem to have an outdated and dark vibe. However, I now understand that this is partly due to the warm lightbulb used for lighting. And since the room was cleaner than some of the four and five-star hotels we have tried for staycations in Manila, I would recommend this to my friends and family.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arian Christian Esplanada, General Manager at Microtel by Wyndham Baguio
Responded 24 Sept 2022
Thank you for rating us a perfect score and taking the time to share your feedback. We are delighted to hear your positive comments of our room and facilities, our very convenient location and most especially the efficient service provided by our staff. We have taken note of your comment with regard to the room lighting. Here at Microtel by Wyndham Baguio, we welcome all genuine guest comments as this helps us in our continuing efforts for improvement of our facilities and services. Also, Thank you for your kind recommendation. We'd be honored to have you stay with us again on your next visit to Baguio City.
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I love this place and would gladly stay here again if I return to Baguio. The convenience of its location and direct access to the Victory Liner bus terminal can't be beat especially as we had a 2am bus back to Manila. We walked to Burnham Park and the cathedral from the hotel.
Coffee and tea is available in the lobby. The rooms are small but more than adequate and I was struck by the absolute cleanliness. Please thank your housekeeping staff. To visitors, don't look for five star amenities but you'll enjoy the place if you understand the type of property you're staying at.
To the management I would like to complement Sheira and Manuelito for excellent service. The check-in with Sheira was friendly and super-efficient. I went down to reception to ask for an extra pillow, The ever smiling Manuelito who helped me with my bags earlier was in the lift with me when reception radioed him with the request and he was at my door within seconds with the pillow. No unnecessary waiting here. Can't other hotels follow this model of efficiency?
There is some noise from the street and the room was opposite the elevator and water cooler but given the positives, I give Microtel Baguio full marks.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MicrotelBaguio, General Manager at Microtel by Wyndham Baguio
Responded 1 Jan 2020
Happy New Year! Thank you very much for sharing us your superb experience .Much appreciated is your 5 star rating for the services,facilities and our staff .Kudos to Sheira and Manuelito ,surely il commend them for a job well done.Thank you again for all your excellent words for Microtel! Rest assured that we will continue exert our best efforts to make us deserving of your patronage.Let me know your next booking pls.My best personal regards.
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Staying here is worth it. A bit pricey though ($80/night),but the staff were very accommodating. I got a room with beautiful view from the outside. There were water dispensers on every floor and an ice maker near the reception at the ground floor.
I brought my.lappy, but everytime we went out I made sure I put it in the safety box which was ok since the staff are all trust worthy They always greet you. The hotel provided free breakfast,though limited choice of food but it's okay.
The hotel location is near a bus station (Victory liner terminal), gas station, a convenient store and a fast food restaurant. There is also a nearby laundry shop just ask the locals where it is located.
The reception, hallways are always spotless. Though I sometimes heard noise, but my sleep during my stay was unintereupted.
I would definitely go back to this hotel if I plan to go back to Baguio again. 😃
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arian Christian Esplanada, General Manager at Microtel by Wyndham Baguio
Responded 24 July 2022
Thank you for staying with us here at Microtel by Wyndham Baguio. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Microtel by Wyndham Baguio for your lodging needs, and we hope to welcome you on your return visit to Baguio City.
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We visited Baguio just as our sort of travel since the pandemic hits and we checked in at our first choice of hotel which is always Microtel. A lot has changed, no free flowing coffee at the lobby, buffet breakfast is not available, just plated. Rooms were a bit dirty and you have to call for amenities. There's not much people who checked in as I have observed. Our windows and toilet were dirty (see pictures). There is still even a heart shaped mark on it. LOL! I also noticed that they changed the paint into color green and it says Wyndham Green on the laundry bag so I think they are now on the "eco" side but I just hope they do thorough cleaning on each room. Breakfast good have been improved too, very few choices and some of the "few choices" are not available during our stay.
Security guards and staff are nice, always smiling.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip:They said rooms on the second floor is better than on the ones on the ground.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guy Umali, General Manager at Microtel by Wyndham Baguio
Responded 15 Dec 2022
Thank you for posting a review on TripAdvisor. It is very unfortunate that we did not meet your expectations. We welcome all genuine guest comments as this helps us in our continuing efforts for the improvement of our facilities and services. Despite your room concerns, I am delighted that you found our staff including our security team nice and accommodating. Thank you once again for your valuable feedback and we hope we will be given another opportunity to be of service to you again.
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Not the newest hotel we've ever stayed in, but this place still represented good value for money.
The room was clean and well presented. Checking in was a breeze and the fact that there was a pizza place attached to the hotel (with good pizzas) was also an added bonus. Location was pleasing with the SM Mall just a short walk away. A small shop was also next door- cold beer could be had for 51 PHP a can. We were also able to walk to the Joybus Depot from the hotel. My wife got sick whilst we were at the hotel (not their fault in any way) and the staff were attentive and responded quickly to her needs.
Thank you Wyndham Baguio for looking after us.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel by Wyndham Baguio, General Manager at Microtel by Wyndham Baguio
Responded 18 Jan 2023
Dear Gary Childers, Thank you for posting a great review on your recent stay with us. We are truly happy to know that you found our place " a good value for money" and our staff "attentive and responded quickly" to your wife's needs. We look forward to welcoming you back and looking after you at Microtel by Wyndham Baguio!
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Baguio is one of my happy places, which means I've been to the City of Pines a lot of times already... for many good reasons. Lots of great memories with family and friends.
We stayed at Microtel by Wyndham Baguio overnight, and yet we were able to do so many things during our trip because its location is just perfect. The main attractions and parks are only a few minutes away by taxi, and that's even with traffic! On top of that, the Victory Liner station is next door so if you're just taking the bus, you won't have any problem catching a ride home. If you have a vehicle though, they have ample parking space to accommodate you.
The hotel is clean, smells fantastic, free coffee is available, and an Ice machine for when you're not feeling cold enough :D. The rooms may need a little bit of décor update but not old. Very spacious, can easily fit 4 people. It's clean, has a big shower, and the sheets and pillows smell nice too! Plus, the breakfast was nice - perfect start to a day of exploration.
The team members were very kind, helpful and pleasant to deal with. They made our stay even more memorable. Kudos to everyone!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:The breakfast are can get crowded, so best to come early.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel by Wyndham Baguio, General Manager at Microtel by Wyndham Baguio
Responded 19 Nov 2023
Dear Valued Guest, Thank you so much for the kind words. We loved reading about your time spent with us and how our team members made your stay even more memorable. We look forward to having you all again at Microtel by Wyndham Baguio!
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1. Location. Walking distance to Skyranch amusement park (closes by 9pm), SM Asia Mall. It’s next to the Victory Liner bus terminal but it is not noisy at night. What keeps you up and annoyed is the poor wifi (read on). Jollibee and Dunkin Donut is next door for easy supper.
2. Free water and ice. Godsend as we mix drinks and you can save the trouble of buying them if you are driving from other towns to Baguio. The weather is also cool and dry so this makes hydration easier. The ice machine is beside lobby lift. The water dispenser is found on every floor with hot, cold and lukewarm options.
3. Lobby and Concierge. Clean and ample sofas, which is comfortable and quiet. The staff is also friendly and prompt to attend to queries and we feel they are sincere even if they can’t provide an immediate solution.
Thumbs down:
1. Wifi. Very slow and non-existent when traffic is high. We tested and it seems the toilet provides much better coverage compared to the bed which might be due to the walls. Head down to lobby for stronger connection which is probably why there are folks chilling at lobby at night.
2. Breakfast. Rather limited to local fares which is too salty and sweet. Daily salad and fruits are good. Dining area is actually an Italian restaurant. If you like to people-watch, sit outdoors as you can observe the buses and people under the cool sunlight and pine trees.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:Room and toilet is quite tiny barely enough for two. There is a cushioned ledge for quick meals...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel by Wyndham Baguio, General Manager at Microtel by Wyndham Baguio
Responded 18 Apr 2024
Dear Valued Guest, Thank you very much for taking the time to provide us with a detailed review of your recent stay with us. We appreciate your feedback and will be sharing your complete review with our staff. for us to continuously improve our services. We look forward to welcoming you again on your next trip to Baguio City.
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From first day til our last day the staffs are warm and accommodating ❤️ they are very helpful, from their security upto their hotel and restaurant staffs. Thank you for the wonderful experience team Baguio especially to Daryll, Sean, Aubrey, and Val for making our vacation memorable.
We got awesome breakfast in the in house restaurant and coffee are available in the lobby anytime. They also have free drinkable water and ice as well. The rooms are comfy and airconditioned, hot showers are available in the bathroom as well.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The location is very accessible to the mall and other tourist spot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel by Wyndham Baguio, General Manager at Microtel by Wyndham Baguio
Responded 18 Apr 2024
Dear Valued Guest, Thank you so much for taking the time to write a review. We are delighted to hear that you had a wonderful experience at Microtel by Wyndham Baguio. Rest assured that during our team meeting, Daryll, Sean, Aubrey, Val, and the rest of our staff will be recognized for their excellent work. We are looking forward to your next visit and can't wait to have you back!
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Dear Valued Guest,
Warm greetings!
Please be informed that we offer/extend senior citizen discounts. Let us know if you would like to reserve a room by reaching us at +63 74 619 3333 or email at baguio@microtel.ph
Thank you and we look forward to seeing you here at Microtel by Wyndham Baguio!
Thank you for your inquiry. Our room rates range from ₱4,000 - ₱5,500 (Based on Average Rates for a Standard Room), inclusive of 12% VAT, a 5% service charge, and a complimentary breakfast. Please let us know if you would like to reserve a room, you may contact us at +63 74 619 3333 or email us at baguio@microtel.ph
Thank you and we look forward to seeing you here at Microtel by Wyndham Baguio!
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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