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4.5
#2 of 69 hotels in Baguio
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in the country’s summer capital, Sotogrande Hotel Baguio is nestled among the verdant pine trees of Baguio City. It is cradled in the lush greens of Leonard Wood Road known as the “Millionaires Row” or the Forbes Park of Baguio. Sotogrande Hotel Baguio is an eight-story property with 188 rooms having 27 rooms per floor. Including 146 Standard Double rooms, 28 Deluxe Corner rooms, 7 Deluxe Queen rooms and 7 One Bedroom Suite rooms. The Average room size is 34 square meters.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Sotogrande Hotel Baguio garners accolades for its cleanliness, with guests consistently commending the spotless rooms and common areas. Its location is appreciated for being close to city highlights, albeit with a few transportation hiccups mentioned. The lively atmosphere, complete with live music, adds to the charm that many find memorable.
With commendable service and a cozy, amenity-rich environment, the hotel is a hit among travelers. The comfortable rooms boast modern amenities and scenic views, contributing to the hotel's reputation for providing excellent value, including a well-received breakfast buffet.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Chris, Jayson and Dominic were lovely, very much into their work and a nice experience. The service and ambiance were really great and cool. Their jokes were not easy to understand but we enjoyed the thrill of searching for the right answer.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 22 Sept 2024
Dear Sk4ro, Thank you for sharing your experience at our bar! We're glad to hear that Chris, Jayson, and Dominic made your time with us enjoyable. It’s great to know that their dedication to their work added to the atmosphere. We love that you appreciated the ambiance and even had fun deciphering their jokes! We hope to welcome you back for another memorable evening soon. Cheers!
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I occupied the Corner Deluxe room alone. Staff from the security, reception, restaurant and pub, room cleaners, technicians/builders, management including the chairman were mostly friendly and accommodating. I was made comfortable and safe throughout my one month stay at the hotel. I felt like I was family with them. I reckon staff have treated all hotel guests equally and with respect. My room was accessed daily (with my permission) to get it nicely cleaned and tidied up. I enjoyed the yummy daily Filipino breakfast buffet at the restaurant especially my favourite longanisa, pandesal and taho. The smallest lunch/dinner dishes were good for minimum 2 people hence it was too much for me. Rain or shine, the hardworking security staff hailed the taxis for me daily. On my way back to the hotel, I came across some taxi drivers who were not aware where the hotel is, likely because it's fairly a brand new hotel in Baguio. With modesty aside, I felt like I contributed to getting the hotel (just a tad bit) become more popular to the locals by bringing them there...not just the taxi drivers but also my family and friends who came to join me for meals at the hotel restaurant. Special mention to Jumart and Ivan at the Reception; Ziera, Erica and Ike at the restaurant, who were all patient and made time to have daily conversations with me and for kindly sorting out my little requests. I ran out of time I did not get the chance to go to the hotel pub and swimming pool. Perhaps on my next visit I will. And looking forward to the hotel gym up and running on my return. Thank you Sotogrande Hotel staff for your company and for looking after me.
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Date of stay: April 2024
Value
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Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 2 June 2024
Thank you for your detailed and heartfelt feedback! We're delighted to hear that you felt safe and comfortable during your stay in our Corner Deluxe room. It's wonderful to know that our staff, from security to management, made you feel like family and provided exceptional service. We're glad you enjoyed the daily Filipino breakfast buffet, especially your favorites like longanisa, pandesal, and taho. We appreciate your efforts in helping make our hotel more known to the locals and your kind words about our staff members, including Jumart, Ivan, Ziera, Erica, and Ike. It's great to hear that they contributed to making your stay enjoyable with their patience and attentiveness. We look forward to your next visit, where you can experience the hotel pub, swimming pool, and our upcoming gym. Thank you for choosing Sotogrande Hotel Baguio, and we hope to welcome you back soon!
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Booked for two days on a normal April weekday, checking in was smooth. I forgot to get the front desk girl, apologies. I chose this hotel mainly because of their basement parking. I want my vehicle secured while enjoying my quick Baguio staycation. Parking is perfect, except for the elevator traffic congestion. Two lifts for one tower looks inadequate. I have to use the staircase two or three times from B1 (parking) to our 2nd Floor room.
Overall, hotel design is average. Some details may need improvement like door accessories. My next door neighbor kept banging their doors at 11PM of our second night. Maybe a door stopper or closer may help to mitigate the noise. Individual room balconies would have been better without AC Condensing Units. The Restaurant at the ground floor has no exhaust system. It’s partly open but they have AC ready to use so i really dont know whether it’s AC or naturally ventilated.
Free Buffet Breakfast is normal Filipino food selection. Not bad for the price range.There are delegates from nearby province LGU’s booked the same date as ours, so a bit crowded during breakfast time. F&B staff under Rio did a good job. Crew are cheerful and very professional in the manner they carry their job. Marco, the Resident Manager did a superb job of connecting to us and he’s very attentive to other hotel guest’s needs as well.
Location: It’s not within walking distance from the city proper, but you can book Grab or taxi ride within seconds. It’s very accessible to any part of the city and you can explore Baguio easily.
Overall, would highly recommend this hotel as this is one of the newest hotel in town. Staff’s excellent and professional service overwhelms the design flaws of the building.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SotoGrande Hotel Baguio, General Manager at Sotogrande Hotel Baguio
Responded 29 Apr 2024
Thank you for your detailed feedback! We're delighted to hear that your check-in experience was smooth and that you appreciated our basement parking for added security. We apologize for any inconvenience caused by elevator traffic congestion and will take your feedback into consideration for future improvements. Regarding the hotel design, we appreciate your insights and will look into ways to enhance details like door accessories to improve guest experience. We'll also explore options to mitigate noise disturbances from neighboring rooms. Your feedback on individual room balconies and the lack of exhaust in the restaurant is duly noted, and we'll assess how we can address these concerns. In terms of location, we're pleased to hear that you found us easily accessible and that transportation options were readily available for exploring Baguio. Thank you for recommending our hotel, and we look forward to welcoming you back for another enjoyable stay.
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Firstly I was welcomly greeted by the parking staff as my car approached the front of the hotel and I was guided to the basement parking lot, after parking me and my Family went to the front desk for my reservation and was courteously greeted by the front desk clerk and was immediately attended to right after the verification I was guided to my room by the room staff with all my bagage placed on the hotel trolley cart. After settleling in we went to the hotel resto for dinner with live acoustic band I was ask by the restaurant staff if we were celebrating anything or just there for vacation, surprisingly because it was my daughters birthday mh daughter was given a slice of cake with birthday greetings on it and the waiters and waitress sang the birthday song then was repeated by the live band. Food was terrific, and i enjoyed the night with my kids. The kiddie swimming pool is heated so my kids enjoyed swimming even if it was raining. Overall my hotel experiance was satisfying considering that the hotel was newly established with construction still going on.. I highly recommend staying in this hotel. I would like to recommend Sir. Jayson hotel supervisor for tending to my needs. Very accomodating. More power. I give it a 5 star.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Travelled with family
Room Tip:None at the moment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 30 Sept 2024
Dear ryanaS8291UJ, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that from the moment you arrived, our team, from the parking staff to the front desk, made you feel warmly welcomed and well taken care of. It’s great to know that your check-in process was smooth, and the room staff helped you settle in comfortably. We’re especially happy to hear about the special surprise for your daughter’s birthday at dinner—the cake, birthday song, and live band must have made it an unforgettable celebration! We’re glad you enjoyed the food and had a fun evening with your family. It’s also fantastic that your kids had a great time in our heated pool, even with the rain. Your satisfaction means the world to us, and we’re proud that our newly established hotel left such a positive impression. Thank you for the recommendation and your 5-star rating! We look forward to welcoming you and your family back for more memorable stays in the future.
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The hotel was new, nice, and clean. The parking lot is spacious and they have a swimming pool too. The room we stayed in included a bathtub, refrigerator, smart tv, and a veranda with a view. They offer a breakfast buffet and their coffee had a strong flavour. I especially loved their Tapa, which keeps me coming back for more!
A two-night stay was definitely not enough as we really enjoyed our time, especially my child. I wouldn't hesitate to book at this hotel for our next visit in Baguio.
The staff were pleasant, but I would like to extend my special thanks to Ike Bryan Bravo for his exceptional assistance during our stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SotoGrande Hotel Baguio, General Manager at Sotogrande Hotel Baguio
Responded 2 Mar 2024
Thank you so much for your review! We're thrilled to hear that you had a wonderful stay with us and that you enjoyed the new, nice, and clean accommodations. It's great to know that you found our parking lot spacious, enjoyed our swimming pool, and appreciated the amenities in your room, including the bathtub, refrigerator, smart TV, and veranda with a view. We're delighted that you enjoyed our breakfast buffet and that our coffee left a strong impression. We're honored that you and your family enjoyed your time with us, and we appreciate your kind words about our staff. We can't wait to welcome you back for another enjoyable visit to Baguio. Until then, safe travels!
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Service was awesome! The staffs are friendly and approachable. The ambiance was great! Also the foods in breakfast buffet is very satisfying! The rooms are properly made up, very comfortable and when you wake up in the morning a stunning view is seen.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 8 July 2024
Thank you much for sharing your experience! We're thrilled to hear that you had a time, with our welcoming and friendly team and loved the atmosphere. It's wonderful to hear that you found the breakfast spread delicious and the rooms cozy. We're especially happy that you enjoyed waking up to the view. We can't wait to have you for another stay!
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Reasonably priced. Food is good. Food attendants are attentive and they ensure that the buffet area is in order. Candles are put to drive away flies. Ambiance is very good. Manager was kind enough to show some of the hotel rooms. There is ample parking space.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 2 June 2024
Thank you for your feedback! We're glad to hear that you enjoyed your dining experience at our restaurant. It's wonderful to know that you found the food reasonably priced and delicious. Our attentive food attendants take pride in maintaining the buffet area and ensuring a pleasant dining environment, including using candles to drive away flies. We're also pleased that you appreciated the ambiance and the kindness of our manager in showing you the hotel rooms. Additionally, it's great to hear that you found our parking space ample. We look forward to serving you again soon!
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Baguio has always been a familiar place for me. But this time, the stay was special because we stayed in this brand new hotel.
Me and partner booked for a 3-night stay, but the hotel manager Sir Marco called us and said that as we were the first to book in the newly opened hotel he will be upgrading our room to a corner room with a balcony (all rooms have its own balcony naman yata) with a view of Baguio that made us want to stay in our queen bed longer and just skip breakfast. But we did not skip breakfast.
There was no breakfast buffet yet as the hotel is in its soft-opening stage and I think during our first morning it was just us staying in the hotel. But the plated breakfasts served during our stay were enough for us to skip lunch while touring Baguio grounds. Coffee, soup, meat, greens, bread and butter, fruits. Parang sit-down buffet na rin.
I don’t know about the other rooms, but the one we had has a bathtub. Water heater was working so we soaked during the first night for fun. And yes, they have bidet. Hahaha
Some amenities were still not available like the gym and the minibar. But the pool was open to guests. Manager Marco said, “Kayo po mauunang gagamit nyang pool.” And we swam. the water was cold, so just took a dip and tool few photos and we’re good. It will be a heated pool daw, di lang available pa that time yung feature.
For location, SotoGrande is just a short walk away to good restos and bars, and just a quick drive to the busy Session road and SM Baguio. But the hotel location itself is in the quiet part of Leonard Wood Ave, so nothing disturbed our sleep .
Since this is a new hotel, Grab pin is not yet available. Just tell the Grab drivers that to pick you up or drop you off at the SotoGrande Hotel after pinning at the resto beside it.
The hotel is very very fine: price per night IS reasonable, staff were very warm to us especially Sir Jens from the frontdesk, the hotel management provided shuttle service for us from the bus terminal to the hotel and vice versa on our last day, wifi was strong, and LTE from my Smart signal was also strong.
Our whole stay at the SotoGrande was very nice. We always looked forward to going back to our hotel room after a long walk.
And we look forward to staying at the SotoGrande Hotel again, soon. :)
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SotoGrande Hotel Baguio, General Manager at Sotogrande Hotel Baguio
Responded 17 Nov 2023
Thank you so much for sharing your wonderful experience at Sotogrande Hotel Baguio! We are delighted to hear that your stay was special. We're thrilled that you appreciated the plated breakfasts and glad to hear that the amenities and services contributed to your overall comfort. Our team takes pride in providing a warm and accommodating environment. Thank you for sharing your experience and for providing valuable information regarding transportation to and from Sotogrande Hotel Baguio. We appreciate your understanding about the Grab pin availability during our initial stages. Your suggestion to guide Grab drivers to pick up or drop off at Sotogrande Hotel is immensely helpful for both us and future guests. We look forward to welcoming you back to Sotogrande Hotel Baguio in the near future.
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Every time we come across with staff they always greet us with a smile. They are what it means to be hospitable. I also want to thank the security personnel on the lobby door who took my surprise gift for my girlfriend and also to the lobby staffs that made sure the flowers are safe (forgot to take their names), also kudos to the security personnel of the parking. I would like to specially mention Chris and Andrea of the open bar who made our last night at the hotel fun, full and tipsy(thank you for the games and free shots whenever I answered their games). A must try - buffalo chicken, their own take of red sangria and watch out for Chris' September 2024 own concoction.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Fetizanan, General Manager at Sotogrande Hotel Baguio
Responded 10 July 2024
Dear KennethcR506AV, Thank you for your excellent feedback! We're delighted to hear about your great experience with our accommodating personnel. It's fantastic to know that our team members, from lobby security to parking attendants, helped to make your stay unforgettable. We're delighted Chris and Andrea at the open bar made your last night entertaining with their games and extra touches. We appreciate your nice thoughts and will forward your compliments to the crew. Thank you for choosing our hotel, and we hope to welcome you back for another wonderful stay!
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This hotel has exceeded my expectations! From the accommodating and prompt service of their staff down to the amenities that they offer.
Their buffet menu items were vast and even offers taho which I loved! They also have a pool area which I was unable to try due to the cold climate there. Its location was accessible enough though we had trouble hailing a cab from the city center.
As for the room, it was really spacious and had everything we needed such as the fridge, kettle, safety vault, bathroom amenities and more. Their cleaning service is also prompt so it's really satisfying to go back to our room after a tiring day exploring the city. I definitely will be back and will be choosing this hotel again!
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Review collected in partnership with this hotel
Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SotoGrande Hotel Baguio, General Manager at Sotogrande Hotel Baguio
Responded 1 May 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our hotel exceeded your expectations in terms of service, amenities, and overall satisfaction. It's fantastic to know that you enjoyed our buffet menu and appreciated the variety of options available, including the taho. We're delighted that you found your room spacious and well-equipped with all the necessary amenities, and we're glad to hear that our cleaning service met your expectations. We truly appreciate your kind words and are thrilled to hear that you plan to return to our hotel in the future. We look forward to welcoming you back and ensuring another memorable stay for you.
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