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Hotel Hacienda Plaza de Armas

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Traveller (136)
Room & Suite (72)
Dining (7)
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Overview
  • Excellent34%
  • Very good47%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“the main square”(18 reviews)
“great location”(25 reviews)
“plaza de armas”(12 reviews)
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
Concierge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
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Traveller rating
62
78
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7
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62
78
26
7
2
Show reviews that mention
All reviewsthe main squaregreat locationplaza de armasnice roomroom facingone nightcomfortable bedsbig bathroomhot waterhotel is cleana great stayrestaurants and shopsrecommend this hotelenjoyed our staywalking distancetwo nightscoca tea
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11 - 15 of 175 reviews
Reviewed 21 December 2017

I got the hotel earlier before the check-in time, and the staff were very helpful to help me with the check-in procedure and offered what I needed before the room has been available. The room is not new, but has been maintained okay. There was...More

1  Thank Scott_Aqua
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 23 December 2017

Dear Scott, Thank you very much for taking the time to write about the hotel, I'm glad you had a great stay. I hope to come back soon! Kind Regards, Manuel

Reviewed 6 December 2017 via mobile

The staff at the hotel were very unenthusiastic about our arrival, they were generally unhelpful and only did the basics that are expected. The room was not bad, rustic and simple, however there wasn’t toilet paper in our room. Also, we asked for water and...More

1  Thank Brucemarais
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 23 December 2017

Dear Guest, Thank you very much for taking the time to write about the hotel, I regret that we have not fulfilled your expectations, all the rooms have the necessary amenities for a great stay. We will take your comments into consideration to improve our...More

Reviewed 2 December 2017

I had struggled to find a hotel I wanted to stay at in Puno and booked this as it was a good price. In reality the hotel was of a far higher quality than I had been expecting for the price I paid and is...More

1  Thank Sophie J
Response from Manuel P, Product manager at Hotel Hacienda Plaza de ArmasResponded 23 December 2017

Dear Sophie Thank you very much for taking the time to write about the hotel, I am very happy that you had a great stay. I hope you come back soon! Kind regards, Manuel

Reviewed 28 November 2017

I stayed here 2 nights on my visit to Lake Titicaca. Hotel is centrally located with walking distance to restaurants, bars and shopping. Hotel is clean and comfortable. Staff were very helpful with direction and tours.

Thank Ralph_MD
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 23 December 2017

Dear Ralph Thank you very much for taking the time to write about the hotel, I am very happy that you had a great stay. I hope you come back soon! Kind regards, Manuel

Reviewed 27 September 2017

This hotel was ideal for our stay in Puno. It overlooks Plaza de armas, and is steps away from the main walking street with restaurants and shops. The front desk was accommodating, and the onsite restaurant offers room service. Rooms were a bit outdated, but...More

Thank Arkatini
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 11 October 2017

Dear Guest I appreciate your comments about our hotel. It makes us feel proud that you had a great time. If you return to Puno, do not hesitate to call us. Kind Regards, Manuel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Things to do
Restaurant
Details
Price range
USD 44 - USD 73 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 44 - USD 73 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (136)
Room & Suite (72)
Dining (7)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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watergirl3663
7 April 2017|
AnswerShow all 3 answers
Response from Daniel M | Property representative |
Hello, If we have hairdryers in the rooms Greetings.
0
Votes
Google Translation
michelle y
11 April 2016|
Answer
Response from jwu5 | Reviewed this property |
Hello Michelle! Hope it's not too late. fmFor some reason, this site does not allow me to write the email address here but check at their website, you'll see an email starting as frontdesk1 which I used to communicate with... More
0
Votes
Michelle C
11 March 2016|
AnswerShow all 2 answers
Response from daisy21988 | Reviewed this property |
I couldn't find the email address for the hotel but here is the phone number. The receptionist spoke some English so it should serve your purposes if someone needs to contact you via the hotel. Tel: 51 (51) 367340
0
Votes
Room Tips
"Ask for rooms facing the plaza if you want a view of the plaza."
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"Best rooms are at the front"
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"The rooms at the front of the hotel offers the best views"
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"Try to get a room near the front that faces the plaza de armas, our room was near the kitchen, and it got a..."
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