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Hotel Hacienda Plaza de Armas

Booking.comUSD 50*
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#7 of 67 Hotels in Puno
Certificate of Excellence
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Hotel Hacienda Plaza de Armas
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374 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Rochester
Reviewed 6 days ago NEW

I changed my hotel to this one at the last minute has they were offering a very good price. The hotel is in a lovely location on the main square and its a direct walk to lake Titicaca only about 15 minutes. There are plenty of restaurants and bars around this area. The hotel was lovely and the rooms were...

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Helpful?
Thank lmelbourn
Potrerillos Arriba, Panama
Reviewed 1 week ago

My husband, son and I stayed two nights at this hotel in Puno. The staff at the front desk was very friendly helpful. They booked our tour of Lake Titicaca for us and it was a great tour. The laundry service they provided was inexpensive and our clothes were returned in perfect condition. We had a very enjoyable stay in...

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Helpful?
Thank TrishinPanama
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello TrishinPanama, Thanks for your comments and stay, it will be a pleasure for us to receive your friends. Greetings.

Sydney, Australia
Reviewed 1 week ago via mobile

Clean, comfortable with friendly and helpful staff. Good bathroom and large room for the family. Only stayed the night from 9pm and left at 6am so cannot say more. The bedding was clean. The views to the plaza excellent and the centrality of the hotel made it a great choice. It has an inhouse restaurant that is also very useful...

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Helpful?
Thank 8mistry
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello 8mistry, Thanks for your comments, we hope you can stay longer in the hotel next time. Greetings.

Halifax, Canada
Reviewed 4 weeks ago

Small rooms but comfortable bed, big bathroom, balcony over the plaza. The best thing was the staff. They did everything they could to help us. The observant waiter recommended I take oxygen when I didn't realize I needed it. Thank you! The food in the restaurant was good too.

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Helpful?
Thank Marietathompson
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Marietathompson, Thanks for your comments, we hope to get back to you soon. Greetings.

Oslo, Norway
Reviewed 4 weeks ago

You can't stay any more centrally located in Puno. We got an upgrade to a suite with a small balcony and an amazing view of the Plaza and the cathedral. Can't complain about the jacuzzi either. The staff was very helpful, even if they didn't manage to fix the wifi - we restarted the router in the corridors ourselves after...

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Helpful?
Thank Moffedillen
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Moffedillen, Thank you for your comments! We hope to see you again soon. Greetings.

Bogota
Reviewed 17 February 2017 via mobile

We stayed in a room overlooking the main square. Great views but a tiny room. Rest of accommodation good. Perhaps rooms not facing the square are larger Now for the second and main problem. There is a party facility two doors away. They were catering a wedding reception the second of our two nights. The music kept us awake until...

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Helpful?
1Thank ToTrebor
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Totrebor, Thank you for your stay, we regret the inconvenience caused however let me tell you that those annoying noises are outside the hotel and we have made the corresponding complaint so that it does not happen again. Greetings.

Royal Oak, MI
Reviewed 15 February 2017 via mobile

LA HACIENDA HOTEL, PUNO Smallest room. Had to put one suitcase under sink in baño. No windows. But good beds and great restaurant and best bath to date - 2 sinks and lots of shelf space. Bus had to let us off three blocks from hotel in dark and light rain due to narrow streets. Great restaurant, not just for...

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Helpful?
1Thank Rob L
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hi Rob, Thank you for your comments and stay, we hope to see you again at our hotel. Greetings.

montreal
Reviewed 2 February 2017

Great hotel , good location , good services . Room is clean , wi-fi is working great . Right t the Plaza de Armas , near all restaurants and shopping . I would definitely recommand this hotel . Heater is not working

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Helpful?
Thank gabylu
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hi Gabylu, Thank you for your comment and stay. We hope to see you again soon in our hotel. Greetings.

Athens, Greece
Reviewed 26 January 2017 via mobile

Great hotel and fantastic location. The beds were super comfortable with lovely cosy linen. The breakfast was great as was the wifi and satellite television. Also fantastic value for money. The staff were lovely too. Loved Puno.

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Helpful?
1Thank Yolande L
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Yolande, Thank you for your comments. We hope to see you again in our hotel. Thanks.

San Francisco, California
Reviewed 17 December 2016 via mobile

Room was warm, spacious and cleaned daily. Staff were kind enough to give me oxygen when I was feeling bad. Breakfast buffet was fine. Food in the restaurant was really good, if a little bit more pricey than other restaurants in the area. Location is perfect. Restaurant host, Santiago, was particularly amable. Definitely recommend.

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Helpful?
1Thank LocaSola
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello LocaSola, We appreciate your comments and stay. We have the free oxygen service. We hope to see you again soon. Thanks.

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Plaza de Armas Hotel which is the unique located in the main square of Puno. It is a boutique colonial style hotel with 28 confortable rooms and balconies with unobstructed views of the city. ... more   less 

Additional Information about Hotel Hacienda Plaza de Armas

Address: Puno 419 - 425, Puno 051, Peru
Region: Peru > Puno Region > Puno
Price Range: $63 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Plaza de Armas 3.5*
Number of rooms: 28
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Hotel Style:
#13 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Plaza de Armas staff and other travellers.
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Michigan City, Indiana
Salt Lake City, Utah
over a year ago

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Questions? Get answers from Hotel Hacienda Plaza de Armas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room has a window. Some South American hotels offer windowless single rooms to solo travelers.”
Marietathompson, 28 Mar 2017 | Read review
“Go for a suite with Plaza view - the rooms are bigger, but not that much more expensive.”
Moffedillen, 27 Mar 2017 | Read review
“Not 5th floor”
yvonnel800, 11 Dec 2016 | Read review
“A room overlooking the Plaza the Armas”
ISMETCENGIC, 5 Nov 2016 | Read review
“Room with balcony giving at the small "Cathedrale place". Nice”
1964Antoine, 1 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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