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Sonesta Posadas del Inca Lake Titicaca Puno

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#5 of 67 Hotels in Puno
Certificate of Excellence
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Sonesta Posadas del Inca Lake Titicaca Puno
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722 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Sonesta is a comfortable stay by Lake Titicaca. Staff are helpful and friendly especially the restaurant staff. However the food in the restaurant needs to be revamped as it is subpar. The breakfast buffet was fine but lunch/dinner was ordered off of the menu. Room and bathroom were clean and comfortable with a view of the Lake.

Review collected in partnership with this hotel

Helpful?
Thank Veerstraat
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear guest: Receive a special thank you for letting us know your experience at the hotel, definitely the points observed are where we have to work to improve. Wait for someday you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno. More 

Leicestershire, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

We were swamped by several very large groups who filled the hotel, and gave it a rather impersonal feel. Rather dated facilities and disappointing breakfast, which made us pleasantly surprised to eat a delicious dinner on the second night when we might have been tempted to go into town but for torrential rain. Many staff disinterested, but Pablo was brilliant... More 

Helpful?
Thank Richard B
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Mr. We sincerely apologise for not being able to make you feel good during your stay at the hotel, failing to honour our quality policies, we also appreciate your comments, definitely helped us to improve. We will send your congratulations to our collaborating Pablo, who is always aware of the needs of our guests. Best regards, Federico Moore Ligarda... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

The hotel is very nice and the rooms very comfortable, but what really impressed me was the service. Every staff member we encountered in this hotel presented us with a smile and a greeting. We were welcomed with an upgrade to a lovely lake view room and within minutes a complimentary fruit punch drink was delivered to our door. The... More 

Helpful?
Thank Eric S
QAM-SPIPuno, Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Mr. We are very grateful for the excellent comment that left us no doubt motivates us to continue working to improve, for all of us to know that we were able to meet your expectations, we are proud of it as it is our common goal to try to cover all your needs and to take a nice experience... More 

ALLEYTON
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

This hotel had great service and friendly people. The breakfast staff was very friendly and helpful. We stayed here because of a travel agency. The view of the lake was beautiful and you can see the "first ship" brought by the Spaniards. I only gave a "very good" rating because the location is away from the downtown area. There is... More 

Review collected in partnership with this hotel

Helpful?
Thank SonnyBoy_12
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest: Thank you very much for let us know about your experience at the hotel, for us is very important because help us to our improvement. We hope that some time you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno. More 

Schindellegi, Switzerland
Level Contributor
886 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 522 helpful votes
Reviewed 1 week ago

I had a room overlooking the lake with an impressive sunrise view. The hotel itself is nice, and even has a private wharf in the lake, beyond the garden. The room was ok, however it will need some refurbishing soon. The lightningwas poor and the minibar had a too short selection. The bed was very comfortable and the bathroom was... More 

Helpful?
Thank atontao
Mumbai
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

The hotel has comfortable guest rooms designed tastefully. It is just beside lake Titicaca. Munch at the restaurant and view the beauty of the lake. Also, it is not far away from the docks and city centre.

Helpful?
Thank CameliaMumbai
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest: Thank you for let us know your impression about the hotel, your feedback help us in our improvement. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno. More 

Greater Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This is a Beautiful hotel not far from the city centre and main docks. The view of the lake is stunning, food and drinks were great and the staff were incredible, kind, friendly and very helpful. If you want a bit of piece in this busy city stay here.

Helpful?
Thank Candy S
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest: Thank you very much for let us know about your experience at the hotel, for us is very important to know about your experience at the hotel, we hope that some time you can come back. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno. More 

Zichron Yaakov, Israel
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

Quiet hotel, perhaps too quiet, too far from the city center. Excellent breakfast, also there is a restaurant and bar. Old hotel with low maintenance and small rooms. Most hotel rooms are twin bads for travelers groups but not for couples.

Helpful?
Thank Miki_Glaser
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest: We appreciate your comment of insurance will help us to improve, soon we will have more news for all our guest that will note a new product for a better stay. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno More 

Sydney, Australia
Level Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago

This hotel isn't new. Actually it could do with a reno but that's fine. The place was really well located, very comfortable and the staff did all they could to assist. The breakfast at the hotel was good but with some tourists (who are clearly poor ambassadors for their country - I won't mention which country up north) thought it... More 

Helpful?
Thank David_Susie
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest; We appreciate your comment of insurance will help us to improve, soon we will have more news for all our guest that will note a new product for a better stay. Bets Regards, Federico Moore Ligarda General manager Sonesta Posadas del Inca - Lago Titicaca Puno More 

Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

We stayed in this hotel on the last leg of our Peru tour. The altitude took a little while to get used to but there was coco tea and leaves available in the lobby at all times. The room was comfortable but our room faced the front parking lot so we did not have a view of the lake. We... More 

Helpful?
Thank KathieS1
QAM-SPIPuno, Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this review

Dear Guest: Thank you very much for let us know about your experience at the hotel, for us all your comment and suggestion have a real importance because help to our improvement. Best Regards, Federico Moore Ligarda General Manager Sonesta Posadas del Inca - Lago Titicaca Puno. More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
On the shores of Lake Titicaca, you can enjoy traditional Peruvian hospitality at the Sonesta Posada del Inca Puno. The hotel offers a location surrounded by beauty and tranquility and easy access to all tourist activities. Admire the beautiful landscape offered by the highest navigable lake in the world, surrounded by mountains and snowy peaks. The hotel has a beautiful view of Lake Titicaca from the guestrooms, Restaurant and Bar, as well as from the terrace. Visit the fascinating floating islands of the Uros people and their communities built of cana de totora, Sillustani Chullpas, Taquile and Amantani islands. Also visit the Yavari ship, built in England in 1862, carried in parts by mules to get to Lake Titicaca, now shown as a museum. ... more   less 

Additional Information about Sonesta Posadas del Inca Lake Titicaca Puno

Address: Sesquicentenario 610 Sector Huaje | Lake Titicaca, Puno, Peru
Region: Peru > Puno Region > Puno
Price Range: $96 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Posadas del Inca Lake Titicaca Puno 3.5*
Number of rooms: 62
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Also Known As:
Sonesta Posadas Del Inca Lake Titicaca Puno Hotel Puno
Sonesta Puno
Puno Sonesta
Hotel Style:
#6 Business Hotel in Puno
#11 Family Hotel in Puno
#12 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Posadas del Inca Lake Titicaca Puno staff and other travellers.
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Questions? Get answers from Sonesta Posadas del Inca Lake Titicaca Puno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea side and ask for a room with a double bed”
 of 5 bubbles Miki_Glaser, 9 Nov 2016 | Read review
“Ask for a room with a view of the lake.”
 of 5 bubbles KathieS1, 27 Oct 2016 | Read review
“ask for a lake view”
 of 5 bubbles ysabellet2014, 24 Oct 2016 | Read review
“Make sure you get a lake view!”
 of 5 bubbles Kootenay16, 30 Sep 2016 | Read review
“Rooms are quieter at the end of the corridors, second floor is also quieter.”
 of 5 bubbles Cantharino, 19 Sep 2016 | Read review
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