The room was fine, everything was clean. It was cold - I didn't see a heater but the blankets provided were very warm. There were no towels in the bathroom, which may have been part of the type of room I booked (more hostel than hotel). The only issue I ran into was with payment. I had planned to pay with a credit card, and there are several signs in the lobby indicating that you can pay via Visa or Mastercard. However, after about 30 minutes of trying, for some reason the system they use to accept credit card payments wasn't working. Fortunately, my transportation that morning was delayed and I had time to walk to an ATM a few blocks away and get cash so that I could pay for the room that way. It all turned out ok, I'm just not sure what would have happened if my transportation that morning hadn't been delayed. Hopefully, this was just a fluke.…
I really enjoyed my stay at the Real House Puno. It's really close to the main strip of shops and restaurants and to Lago Titicaca. Roger, the manager, was so accommodating when I decided to go on an overnight on the lake. I had made a reservation for five days, but ended up staying for four. He didn't mind and happily changed the reservation. The room itself was large, clean, and comfortable. I would definitely stay again if in Puno.
Really great cheap and clean hotel! My friend has been sick those days and the staff just did a great job, gave us medicine, called the doctor and helped us with everything, thank you so much!! Definitely to recommend
So nice hotel I recommended absolutely, th e staf is friendly, the rooms are awesome and I loved the breakfast , the hot wather on the shawer was Great, ans Real house near the main Scuare, maybe 8 minutes Wallking. Thanks a lot for Everything
This hotel is very comfortable, and good value. Breakfast is excellent with eggs, yogurt, and bread and cheese, etc. The bed was comfortable and many extra blankets in the closet if needed. Roger is great. He helped me several times with problems like telephoning places. I took two tours offered, Sillustani and all day Lake Titicaca and enjoyed both. I travel with my car and dog. This hotel was perfect. There is even a very good veterinarian next door.