Lae City Hotel
25 Sect. 02 Lot. 3rd Street, Lae 411 Papua New Guinea
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Room & Suite (17)
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About
#1 of 7 hotels in Lae
Location
Cleanliness
Service
Value
Lae City Hotel brings new color to the city accommodation options, with our elegant guestrooms and exceptional hospitality, personified by its 24-hrs concierge service. Located at the top town area of Lae city and only minutes away from the main market area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Concierge
Gift shop
24-hour check-in
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
Location
25 Sect. 02 Lot. 3rd Street, Lae 411 Papua New Guinea
Getting there
Rental CarsSee all Lae car hire
31Reviews1Q+A9Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The rooms are large, AC works but a little noisy. The fittings are good quality and all worked, The Internet was PNG standard slow but eventually worked. The restaurant served quality food with a good sized serve, the Chinese menu was excellent
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 28 Feb 2017
Dear Mustang645, Thank you for taking the time in sharing your experience on your stay at Lae City Hotel. I am very pleased to read your wonderful and detailed review highlighting the many great experiences you had and enjoyed during your recent visit. Have you try our new Fitness Room, Its a new facilities addition in our hotel for our valued guest to be able to maintain their healthy habits and life style while their away. Once again thank you for your kind review and we look forward to welcome you back at Lae City Hotel. Kind Regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoy this hotel quite a bit. Big spacious rooms! Been here 3 times recently and have always experienced same consistent friendly service. Particularly impressed with the speed of room service. Nicely located hotel as well. In the heart of Lae city but somehow set apart from it - or at least that's the feeling I have about this hotel. Will certainly be returning for my next business trip.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 22 Feb 2017
Dear Ian T, Thank you for sharing such a lovely review about your recent experience at our hotel! We're delighted to see that you had a fantastic experience with us and enjoyed so many aspects of your stay. I'm also glad to hear that you experienced the same level of friendly service every time you visit us since Lae City Hotel believe consistency of service is the recipe for success. It was a pleasure to welcome you and we look forward to welcoming you back for another stay soon and we will see that the team takes great care of you once more! Warmest Regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Delicious food at very reasonable price compared to other hotel and restaurant in Lae and in Papua New Guinea. Location is in the heart of the city. Very friendly and approachable staff. Ambience is good.
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Date of stay: November 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 29 Jan 2017
Dear Mr. LorenzoJr0713, Thank you very much for sharing your experience at Lae City Hotel and our City Cafe, and are indeed delighted to read that you enjoyed the food, facilities and services of our hotel. Surely I will pass your compliment among our staff for their hard work in taking care of our guest with a truly Papua New Guinean hospitality. Indeed, Lae City Hotel, with only 34 spacious rooms and suites is an “oasis of calm” in itself, a convenient accommodation located in the heart of the city of Lae. Once again, thank you so much for your kind words and we sincerely look forward to your return visit in a not too distant future. Warmest Regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good room by Lae standards, good Asian food chef although therein only a basic cafe / restaurant on site, central location in Lae, free wifi, good friendly staff. No formal bar just a small area outside the cafe in the covered car park
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 18 Jan 2017
Dear Todd Spencer, Thank you for your kind review and loyalty to Lae City Hotel. It's a great honour for us to be your preferred hotel to stay every time you visit Lae, Papua New Guinea. Have you try our new fitness room located on the first floor? we have high-end fitness equipment to keep you stay fit on your business trip. We look forward to welcoming you back in our hotel on your next business trip. Warmest Regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are spacious and well appointed. The pricing is about average for Lae. The food in the cafe downstairs is very good. i suggest the Tony's Baby Back Pork Ribs. Awesome! Lacks a decent bar area though and does not serve any CocaCola products, only Pepsi.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 20 Sept 2016
Dear Tincoll, Thank you for sharing your wonderful experience and I am pleased we have met your expectations with our spacious and well-appointed rooms as well as our quality of food in our City Cafe. I'm very sorry that we do not have any bar in our hotel due to space limitations we have in our hotel but I hope our service bar at the City Cafe can accommodate your needs during your meals. We all hope to see you return for another wonderful time in Lae City Hotel. Regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is a safe and secure Hotel in LAE. Rooms are big, clean, well constructed and comfortable to stay. Hotel staff are very nice and kind enough as I am staying at home. They have a restaurant having Asian taste. I (Jaapanese) am always using this hotel for business purposes in Lae area. Considering the level of other hotels in PNG I would say that the overall rating of this hotel is No.1.
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Date of stay: April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 1 May 2016
Dear nagatayutaka1168 san, I am very pleased to read your wonderful and detailed review highlighting the many amazing experiences you had and enjoyed during your recent visit. Thank you for taking the time in sharing these insights which is truly helpful not only to other readers and followers here in TripAdvisor but to us too as this is really of a great help to gauge our own service and standards. As part of the success of your business trip, I have shared this with the team who were all delighted to learn how their services were appreciated. We hope to welcome you back soon in Lae City Hotel and we would like to invite you to experience our new state of the art Fitness Room exclusively for our in-house guest only. With warmest regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is a safe and secure Hotel in LAE. Rooms are spacious and food is amazingly tasty in this hotel. Very comfortable and clean place to stay at. I use this hotel for Business purposes and is always a pleasure to stay at this hotel despite actually LAE being a not much of place that you'd want to visit. This hotel makes the stay definitely bearable.
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Date of stay: November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 20 Apr 2016
Dear aus_traveller_mel, I am delighted to read your review here in TripAdvisor and I am grateful for the time you have taken in sharing your experience. Thank you for sharing those positive experiences you encountered; particularly mentioning how you enjoyed our room fixtures & facilities and also our City Cafe . Your comments have been shared with the rest of the team as such remarks are truly significant and our colleagues are always so grateful to receive this kind of recognition. When you return to stay with us again, we are delighted to inform you that our Fitness Room are ready exclusively for our In-house guest only to accommodate your needs to stay healthy and in-shape on your business trip. I sincerely hope to see you again in the near future and welcome you back for yet another amazing and unforgettable stay! Warmest regards, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I was recommended by my client to stay at Lae City Hotel. I booked and stayed on room 17 on a business trip for 4 nights. The rooms are very nice and clean and most of all very comfortable compared to the one that I stayed at Port Moresby. The staff were nice and friendly. The Lae City Cafe was on a premises which makes it very convenient the hotel guests. I tried out almost every meal on menu. The food was delicious. The room has a large fridge with only 2 courtesy water bottles in it, once you drank it, they won't replenish them even though you stay there many nights. One night I came back to the hotel late and I forgot to buy a bottle of water, The Lae City Cafe (a restaurant in the hotel) was already closed and I asked the receptionist if I could buy a bottle of…
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Date of stay: December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 29 Mar 2016
Dear Kameron. C Thank you for your kind review on trip advisor. I was pleased to read that the staff were friendly and welcoming as we do make a joint effort to ensure our guests feel welcomed and comfortable here at Lae City Hotel. In regards to the water bottled, we now have replenish the room with two bottled water daily for our guest convenience and we still strive to find a better internet provider with a reasonable cost for our hotel without have to charging our guest for it. I wish you a safe journey back home and hope that you can experience Lae City Hotel again in the future. Warmest Regards Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great rooms , safe , excellent restaurant and try the Ribs !! friendly staff aircon works perfectly in rooms .. The Wifi is a hit and miss ,,,,, struggled to get connection over 3 days ... BUT all in all Lae City Hotel is the best in Lae
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Date of stay: October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 17 Dec 2015
Dear Russell M, Thank you for providing feedback on your recent stay at Lae City Hotel It is always a pleasure to hear that guests find our hotel is a great accommodation for them and especially find our team to be friendly and helpful. Thank you for the positive comments regarding the our signature dish at The City Cafe, we will share them with chef and staff. I'm sorry to hear your struggle with internet connection, We're continuously looking for a better and reasonable internet provider company here in Lae, so we can have better internet connection without have to charging our customer for it. We look forward to the opportunity to welcome you back to Lae City Hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lae City Hotel is the most popular and friendly in the heart of Lae. Local friendly staffs that are always available for your call. Great food that comes with a affordable price. I bet you should try out their "Tony' s Baby Rib" Believe me the very first time I tried it, I couldn't open my eye's.... The meat is just soooo spectacular and easy melts in your mouth.... The reception and the view of the hotel inside and outside is lovely.... Affordable beautiful rooms in town. Can't say much but it's more better when you see it and there to experience it yourself...
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Date of stay: December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dony K, General Manager at Lae City Hotel
Responded 13 Dec 2015
Dear Louise g, Thank you for taking the time to write about your recent experience with us. We were delighted to hear of you enjoying your dining experience in The City Café, and will be sure to share your feedback with our entire team. Our staff strive to exceed our guest’s expectations and we really appreciate you taking the time to provide such valuable feedback which can be very beneficial reference for our future guest. Thank you once again and we look forward to welcoming you back to Lae City Hotel & The City Café in the near future. Happy Holidays, Dony Kristianto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 140 - USD 141 (Based on Average Rates for a Standard Room)
LOCATION
Papua New GuineaMomase RegionLae
NUMBER OF ROOMS
34
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