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La Casa de la Abuela

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174 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Reviewed 3 weeks ago

I loved the location of this hotel. Just a short walk outside of town. Literally 4-5 minute walk to restaurants bars etc. Away from the noise and traffic of town. I had a room in the back that had no AC and no fan and was concerned when I first walked in. But in Boquete you don't need either. Just...

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Helpful?
Thank Steven K
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear customer, Thank you for this review!! We are happy to know you spend such a great time at La Casa de la Abuela. We work very hard to improve our services and make a great experience for our customers in Boquete. We hope you find your way back to Boquete and chose us again to host your travels! Best,...

Reviewed 3 weeks ago via mobile

Everything we were looking for. Great location. Good price. Rooms were clean and spacious. Hot water. Water cooler in lobby. Breakfast was delicious and very filling. Staff was very friendly and accommodating. Would definitely come back.

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Helpful?
Thank Joe P
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear Customer, We appreciate your great review! We are glad that you had such a positive experience with our staff and the service they provide. We stride every day to provide the best experience to our guests when visiting Boquete, we hope that you chose us again in future visits to our town. Once again, thank you for your comments!...

Hayling Island, United Kingdom
Reviewed 4 weeks ago

nice breakfast, clean room handy location at top of town, within easy walking distance on main road but our room was on side so didn't hear traffic. nice views out back of forest, and nice area to sit in front of hotel.

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Helpful?
Thank Timber2013
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear Customer, We are pleased that you received the best service from our staff and that you enjoyed your time here. We forward to seeing you again in our hotel when you return to our paradise Boquete. Thank you for taking the time to share your experience at La Casa de la Abuela and thank you for staying with us!...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago

Stayed on 29th and 30th of March 2017. Nice three star hotel. Has a water tank which is handy as for the past two years the water supply has been constantly failing in town so you can't flush the toilets or shower. Clean. Basic breakfast. 3 min walk to town. Close to the best restaurants. Bright well lit rooms. No...

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Helpful?
Thank steve m
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear customer, Thank you for your review. We hope you enjoyed your visit to our town and that you got the best from us. We are sorry that you didn´t get the best water supply quality, please take our apologies. Best Regards.

Toronto, Canada
Reviewed 9 March 2017

Check in time is 3pm and we arrived tire from Canada around 1pm like most hotels take in consideration there guest unless all rooms are stilled book. So get ready for $20 per hour if you want to check early so that was another $40 and if you check out 15 minutes past 12pm well thats another $20. There is...

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Helpful?
Thank Abel L
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear customer, We regret that you have felt that way. It is true, we have an extra charge for early check in or late Check out, but it is $10 per hour. Sorry for the inconvenience that this might caused you. For us, it is a priority that our customers are satisfied with our services, we are glad to know...

Panama
Reviewed 29 December 2016

We booked totally last minute and had a great stay... Rooms were super clean and freshened daily. Staff were friendly and helpful Breakfast was a choice of eggs or pancakes, fresh fruit and juice, coffee, toast... all good The location was fab, easy to walk into the town.

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Helpful?
Thank Lorna C
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear Customer, We appreciate your great review! We are glad that you had such a positive experience with our staff and the service they provide. We stride every day to provide the best experience to our guests when visiting Boquete, we hope that you chose us again in future visits to our picturesque mountain town. Once again, thank you for...

Malaga, Spain
Reviewed 28 December 2016 via mobile

The room was not that big but it was clean. Breakfast is very simple: a bowl of fruit, whatever juice they've made for that day, eggs and toast but the girls that serve it and also do the rooms are very friendly. When you check in they provide all the tourist information you may need whilst staying at Boquete. The...

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Helpful?
Thank Noelia V
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear Customer, Thanks for taking the time to share your experience at our hotel. We appreciate that our customers give us their recommendations to improve our services and make a pleasant stay. Best Regards La Casa de la Abuela

Seattle, Washington
Reviewed 24 November 2016

On a main road but my room at the back was quiet. Was right off of the back patio so heard people who were enjoying the cool fresh air of Boquete (not a problem since I didn't stay in my room very much). Complimentary breakfast was basic but enough to get me started for the day. Staff were friendly and...

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1Thank CR H
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear Customer, Thank you for taking the time to share your experience at La Casa de la Abuela. We are glad that you enjoyed your time with us during your visit in Boquete. We work hard to improve our customer service and give you the most enjoyable stay. Thank you for choosing us!! Regards, La Casa de la Abuela

Reviewed 29 September 2016

The breakfast was really good with a big pancake, juice & fruits. The staff is very nice and th place very similar to the photos. The hotel is very very clean, drinking water available in lobby. A good price

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1Thank Leila A
LaCasa2011, Director de Recepción at La Casa de la Abuela, responded to this review

Dear costumer, Thank you for your review!!! We are thrilled that you had such a great experience in La Casa de la Abuela and that you received the best service from our staff! We appreciate your recommendation and hope that you chose us again in future visits to Boquete. Kind Regards, La Casa de la Abuela

West Palm Beach, Florida
Reviewed 27 July 2016

We spend two days in the hotel and get charge like 4 days, because the device for credit card wasn't working and we have to pass the card two times. OK that happens quite often but When I call to let them know so so they can cancel one of the charges, they don't want to even check their balance,...

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Helpful?
Thank Alibarreda
LaCasa2011, Gerente at La Casa de la Abuela, responded to this review

Dear customer, We regret that you have felt that we do not care about you. It is true, the charge was twice to your credit card and we manage every means to resolve the case quickly and will even have made the refund to your credit card for the full amount. On two occasions we write to your e-mail since...

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Country style small hotel in Boquete, Chiriquí. Surrounded by magnificent mountains, featuring the best climate in Panama. La Casa de la Abuela is a family owned small hotel built on the grounds of our grandmother's house where four generations of our family were born and raised. Our beautiful rooms have mountain views, the family rooms have independent outside entrance and can accommodate families or groups of 3-4 people.Recently added 2 new Family Villa with 2 bedrooms, 2 bathrooms, full equipment kitchen, dining and living room and terrace. These villas are full equipped to make your stay an excellent experience. These villas can accommodate 6 people. The hotel has free WI-Fi internet connection. We have an outside terrace with breathtaking views of the mountain.We are located on the main street, walking distance to restaurants, bar and shops. ... more   less 

Additional Information about La Casa de la Abuela

Address: Ave. Central Boquete | El Huacal #12 , Boquete, Boquete 99999, Panama
Region: Panama > Chiriqui Province > Boquete
Price Range: $74 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Casa de la Abuela 3*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from La Casa de la Abuela staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back off the street look towards the mountains”
stevenkO7548KO, 9 Apr 2017 | Read review
“Make sure breakfast is included or watch out 3 egs and a pancake for $16 USD.”
123abell, 9 Mar 2017 | Read review
“Back rooms are still noisy, bring earplugs.”
Baerggaiss, 8 Jun 2016 | Read review
“Ask for a more modern and larger room.”
RosEngland, 17 Feb 2016 | Read review
“Ask for a room facing the Mountains....Not the Road”
Monito2014, 22 Jan 2016 | Read review
5 of 5