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Sur Plaza Hotel

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Sur Plaza Hotel
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308 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Hull
Reviewed 6 days ago NEW

Stayed here for 19 days in december 2016. Found the staff very nice and always willing to help if there was an issue. The first room i got was to the rear of the hotel and the persistant noise from the airconditioning and generators under my window kept me awake for 3 days. After getting really fed up i asked...

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Helpful?
Thank HullGlobetrotter
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Hullglobetrotter, Greetings from Sur Plaza Hotel Our sincere thanks for placing your most valued comments on www.trip advisor.com website. We are indeed much encouraged by your comments and certainly communicate same to our team. We also note your comments relating to the food, service offered in our food and beverage . No doubt, our staff makes the difference in...

Nairn, United Kingdom
Reviewed 2 weeks ago via mobile

We were looking for a hotel for one night as a break away from our stay in Muscat. Found the Sur Plaza to very welcoming (cold mango juice and towel on arrival). Room basic , but very clean as with the bathroom, bed ok. Buffet meal at night was good with loads of hot and cold choice, staff were attentive...

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Helpful?
Thank Grasp102
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Grasp, Greeting from Sur Plaza Hotel, Thank you for spending your holidays with us and taking the time to share this valuable feedback. I am happy that you have enjoyed with us and appreciate your comments mentioned according to your experience. Specially you enjoyed with our cleanliness and ample food choices with verity of live cooking stations. , which...

London, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed for one night in a standard double in February 2017 overlooking the front. The hotel was easy to find by car, there's plenty of parking. Checkin was friendly and professional. Our room was quiet, spotlessly clean and the bed very comfortable. The bar and restaurant seemed to be popular with guests and locals alike, with relaxed poolside buffet...

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Helpful?
Thank Gianna920
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Gianna, Thank you for taking the time to share your feedback following your recent stay with us. Our goal is to deliver our guests with genuine care and comfort that will allow them to leave the hotel with everlasting memories. Reading your comments, I was very happy to hear that you had a comfortable stay with us. Always I...

Sydney
Reviewed 28 January 2017

Or room was well located , quiet and clean. Staff were friendly and helpful. Food was good. We only stayed one night en route to the airport and to take a quick look at Sur. The hotel had a nice atmosphere. As others have said no frills but clean and comfortable room (hotel built in 1998). International dinner buffet which...

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Helpful?
Thank Dandy2007
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Dandy, Many thanks for sharing you views of Sur Plaza Hotel during your recent stay with us on www.tripadvisor.com. We sincerely appreciate your feedback. We have planned further improvements to the property in the near future ,which upon your return visit will sure to delight you. Once again, we thank you for your views and looking forward to see...

Zug, Switzerland
Reviewed 23 January 2017

Friendly service despite early check-in. Got a special price for 2 nights. Probably the best in Sur as you are not exactly spolit for hotel choice here. No frills but clean and comfortable room (hotel built in 1998). International dinner buffet which was good and reasonably priced (Theme buffet every night). Alcohol available. Wi-fi a bit slow. Nice pool Comes...

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Helpful?
1Thank Judy H
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Judy, Greeting from Sur Plaza Hotel, Thank you for staying at Sur Plaza Hotel and appreciate your valuable comments listed in trip Advisor, That will help us to motivate more towards to the Guest service concern. Same time I will pass your message to my staff for further motivation. We look forward to serve at Sur Plaza Hotel once...

Reviewed 20 January 2017

In Sur on our way to Wadi Bani Khalid we stayed overnight only one night in Sur Plaza Hotel. There are comfortable beds, pleasant staff, everywhere is clean, WIFI and full breakfast included in your stay.

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Helpful?
Thank Hab A
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Mr. Hab, Greetings from Sur Plaza Hotel Please accept our sincere appreciation for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. We are indeed delighted to note that your stay with us was indeed enjoyable and memorable. We certainly will pass on your valued comments placed on www.TripAdvisor.com to our team in view of...

Reviewed 11 January 2017

We visited Sur during the Eid-Al Adha holidays to visit the Turtle Reserve. Quite a few visitors who are booked for the turtle reserve stay in this hotel due to its relatively closer proximity. The hotel facilities are quite basic, though one of the nicest available in Sur making it a bit on the expensive side. Staff are very polite...

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Helpful?
Thank Debraj G
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Debraj, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are thanking to note of your experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please let us know of your next...

Reviewed 6 January 2017 via mobile

Since 5 years working in a tourism company in Oman I visited SUR PLAZA HOTEL for many times.It is now time to thank all the staff for their great performance. Friendliness, efficiency and a very high level of service is welcoming every guest in this hotel. The rooms are very clean and offer everything which makes a stay a pleasant...

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Helpful?
Thank Chris M
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Chris, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit with your prestige group. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated & I displayed...

Southwestern Plains
Reviewed 29 December 2016 via mobile

The hotel had a mandatory Christmas Eve gala purchase. Well worth it. Carols in the lobby along with some nibbles followed by an excellent poolside buffet spread. Well done! Rooms were comfortable, staff friendly.

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Helpful?
Thank buffalou
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Buffalou, Greeting from Sur Plaza Hotel, It is our great pleasure to read comments from clients, who exceed their expectation Thank you for your feedback and choosing Sur Plaza Hotel as your home away from home. .I have personally thanked the team for extending the good service to our clients Also shared your comments about the Food and Beverage...

Bangkok, Thailand
Reviewed 19 December 2016 via mobile

Superb breakfast, comfortable beds, nice pool, attentive staffs, easy to find, centrally located, good price, perfect hotel size, wonderful cold towel and welcome drink when arrive, close to hypermarket and food stalls. Highly recommend. It is one of the best hotels in Sur.

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Helpful?
Thank TheNayzer
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Thenayzer, It always a pleasure to read comments from happy clients and I so glad to read that our services are up to your expectation. I have shared your comments about our staff with the rest of the team and personally want to thank you for letting us know about it. Thank you for staying with us and choosing...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge

Additional Information about Sur Plaza Hotel

Address: P. O. Box: 908, Sur 411, Oman
Region: Oman > Ash-Sharqiyah Governorate > Sur
Price Range: $122 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sur Plaza Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sur Plaza Hotel Oman
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Questions & Answers

Here's what travellers have asked, with answers from Sur Plaza Hotel staff and other travellers.
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Questions? Get answers from Sur Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“main road facing 100%”
 of 5 bubbles HullGlobetrotter, 20 Mar 2017 | Read review
“Deluxe room is awesome, don't go for half board because its a waste of money.”
 of 5 bubbles dawnmL3354OZ, 17 Oct 2016 | Read review
“Chose in range of X01-x09 (where x is the room number) if you want to have road facing view, and x20-x22 if you want quiter mountain view”
 of 5 bubbles VarunS03, 18 May 2016 | Read review
“views on 3rd floor overlooking pool and mountains in the distance”
 of 5 bubbles janhX5138HA, 13 Jan 2016 | Read review
“Do not choose last rooms as the Wifi signal drops.”
 of 5 bubbles 314murtazas, 5 Oct 2015 | Read review
5 of 5