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Sofitel Mauritius L'Imperial Resort & Spa

PricelineUSD 291*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 640*
USD 291*
Great Deal
USD 316*
USD 328*
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1,771 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Mauritius L'Imperial Resort & Spa
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Showing 591: English reviews
Zurich, Switzerland
Reviewed 3 April 2017

We left Sofitel Flic en Flac with mixed feelings. On the one hand, we received a really warmhearted welcome. Most of the employees are amazingly friendly. Especially the maids were always kind and always had an extra smile, especially to children. The reception was truly wonderful and fully up to international 5 star standards. Everything we asked for was solved,...

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Helpful?
1Thank xiluva
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank your taking the time to express your 'mixed feelings' about our Hotel. We have taken note of your observations and would like to inform you that we are thinking of refurbishing the hotel but no such decision with formal dates yet. In the meantime, our associates are doing their utmost to deliver the ideal customer service...

london
Reviewed 29 March 2017 via mobile

Currently spending 10 days at the hotel. On the plus side: -beautiful hotel, - amazing gardens, - superior room vite sea view is very nice , -night service to prepare the room and the little chocolate is much appreciated - great experience at the gym - I really recommend the spa, excellent therapists and beautiful This is where things get...

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Helpful?
2Thank dolphin2508
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience during your stay. We hope, by the time this email reaches you, that we have been able to turn around these "mixed feelings" and give you back a smile with a more attentive service for the rest of your stay. It will really help us if you...

Reviewed 25 March 2017 via mobile

For our second stay in Mauritius we chose this Hotel as the price was cheaper than other Hotels in this Corner. It is a very nice and clean Hotel. It has the "sofitel - flair" which you can find in any other sofitel hotels. So nothing special which doesn't mean that it wasn't good. The Stuff is very friendly and...

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Helpful?
Thank Schendie S
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guests, Thank you for choosing our hotel yet again for your second visit and for sharing your review. We have taken note of your comments concerning the need for renovation of our rooms, which is among one of our future projects and also the need for our staff to be properly trained, which is an ongoing process. Thank...

Paris
Reviewed 23 March 2017 via mobile

I highly recommend this hotel. We had a really good experience. Rooms are nice and spacious. Staff is professional and dedicated. Spa deserves a special mention for being a very relaxing place after a day at the beach. Food choice is good and the quality of meals has to be awarded. Only weak point is the lack of real exciting...

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Helpful?
Thank couple752016
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guests, Thank you very much indeed for your wonderful review and recommendation of our Hotel. We are delighted to learn that our Staff have extended a great service to you and that you particularly enjoyed the Spa and the quality of meals served. We have also taken good note of your remarks concerning evening Entertainment and will certainly...

Reviewed 12 March 2017 via mobile

This resort is nice in the set up Price also is reasonable.. As far as food is concerned...average food.The salad was good though.We had a stay of 3 nights...The resort also offers nautical activities...the bar is good and offers nice drinks.

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Helpful?
Thank lailab03
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your appreciation of your holidays. We have taken note of your remarks concerning food and are pleased to learn that the services provided were up to your expectations. We look forward to your patronage again and wish you all the best. Yours Sincerely Antonio Ferraira de Sousa General Manager

Adelaide, Australia
Reviewed 10 March 2017 via mobile

The drink bar is the center stage across the other outlets. Just ask the bartender whatever you want & he'll blow your mind with his excellent cocktail craftsmanship. Faryaz behind the bar is absolute legend & well-versed in his spirits and liqueur. Beverage: Strawberry Mojito perfectly made (right balance of ice & sweetness, just like I asked for). Service: An...

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Helpful?
Thank Kesharoy
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you very much indeed for your review. We are pleased to learn that the talent of Faryaz amazed you indeed and that you appreciated your time at our Resort. We look forward to your patronage yet again at the L'Imperial and thank you for your kind appreciation. Yours Sincerely, Antonio Ferreira de Sousa General Manager

Nelson Bay, Australia
Reviewed 6 March 2017 via mobile

Stayed at the Sofitel for two days with my family. We booked a luxury room when ch overlooked the beach and for half board.On arrival you enter a grand reception area overlooking the private pool and the Indian Ocean. We were provided with a welcome drink and checking in was simple. We were shown to our room that was adorned...

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Helpful?
Thank leshe7
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, We have read with much interest your detailed review of your stay, the positive vibes you appreciated and the less positive ones which assist us to always be on the road for improvement. We have discussed the issues you brought to light, and noted the challenges you encountered. Thank you for taking the time to share. Kind...

Birmingham, United Kingdom
Reviewed 6 March 2017

One of the best hotels with the best luxurious rooms.the hotel design and facilities in room were very good.Also one of the best spas i have been too.Some of the staff don't know what they are doing and are not trained or very slow.Overall the food was great and the Indian chef Raj was really kind and prepared good food...

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Helpful?
Thank harraj007
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review and your remarks following your stay. We are pleased to learn that you thoroughly enjoyed the facilities, Indian food and the SOSpa and your comments about Staff that you brought to our attention will certainly be addressed. We appreciate your sharing your views and look forward to another opportunity of being of...

Reviewed 26 February 2017

We had a superb vacation at the Sofitel Mauritius hotel. Ideally located in Flic en Flac, the beach and the seaside were absolutely amazing. The food at the main buffet restaurant and Jacaranda were succulent, with fresh seafood produce and talented chefs who provided a great variety of dishes. The highlight of our stay was definitely the impeccable service provided...

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Helpful?
1Thank Shanon C
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Thank you very much indeed for your amazing review. We are delighted that your stay was up to your expectations and that our Staff went the extra mile to ensure you were entirely satisfied. The staff you mentionned have been duly commended. We really look forward to the pleasure of welcoming you back to the Sofitel L'Imperial and...

brisbane
Reviewed 25 February 2017

This hotel was the highlight of our trip to this lovely island. We moved around the island for approx. 3 weeks staying at a number of 5 star properties, this was by far the best from the moment our taxi pulled up at the entrance. The welcome was very professional and friendly being escorted up the ramp into a lounge/...

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Helpful?
1Thank susie971

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 

Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Wolmar, Flic En Flac, Mauritius 90517
Region: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $276 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac
Hotel Style:
#5 Family Hotel in Flic En Flac
#6 Romantic Hotel in Flic En Flac
#6 Luxury Hotel in Flic En Flac
#7 On the Beach Hotel in Flic En Flac
#7 Spa Hotel in Flic En Flac
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Mauritius L'Imperial Resort & Spa staff and other travellers.
57 questions
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Questions? Get answers from Sofitel Mauritius L'Imperial Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room near the waterfall, it's un-comparable.”
62ashvinl, 22 May 2017 | Read review
“We had room 337, which was quiet. Rooms closer to the bar lounge seemed to be quite noisy during the day (pool) and evening (bar).”
  • King size bedroom on 3rd floor
  • View from the balcony facing garden and ocean
barbarahU6759US, 27 Apr 2017 | Read review
“3rd floor in main building has the best sea view”
Roobyer, 11 Apr 2017 | Read review
“Did not stay at the hotel. Visited only for lunch.”
621dougw, 12 Feb 2017 | Read review
“Rooms on ground floor on the right-hand side have a beatiful view over the garden and sea. Higher floors have better views over the beach.”
452pravint, 22 Jan 2017 | Read review
5 of 5
Priceline
USD 291* /night
View Deal
Expedia.comUSD 316
TravelocityUSD 328
AMOMAUSD 640
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*Disclaimer
Prices are for 1 room, 2 adults
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