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Gem Beach Resort

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Gem Beach Resort
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11 Reviews from our TripAdvisor Community

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Showing 9: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2016 via mobile

In fact they deserve NO STAR. Checked in on 7th July (Hari Raya Holiday). Checked into our room at 2pm, after spending sometime earlier at the beach and was horrified to find out there's NO WATER or ELECTRICITY supply in the room. Not just our room but all the rooms at the resort. Checked with reception and was told water... More 

Helpful?
1 Thank Adelin G
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2016 via mobile

What a disappointment. Right from the greeting we thought that something was off. We were going to pay for the two nights we were intending to stay, but the receptionist said she would just take one night worth as it will be difficult to return the money if i decide not to stay the 2nd night. We were given a... More 

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3 Thank MissNZDoc

Travellers are raving about these Kuala Terengganu hotels

UK
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 April 2014

A few of the previous comments may have been justified at the time but as John posted below, they are making some big improvements. Every room has a brand new mattress and pillows and are being refurbished. Staff are brilliant, really attentive and pleasant.

Helpful?
1 Thank mrwaddo
Peterhead, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 January 2014

I am currently staying at the Gem Beach Resort, been here 4 weeks and will be here for the next 5 years as myself and colleagues use the hotel as a second home. We are on a month on month off rotation. On arrival the first impressions were good, check in well organized, just required signature. The rooms are a... More 

Helpful?
6 Thank John110763
Malaysia
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 29 November 2013 via mobile

Stayed there for 3 days for a course. Gem beach is located away from city, 30 km from Kuala Terengganu. Hidden from main road and really a beach front resort. So it is good for someone who want to escape from hustle & bustle of a city. The architecture of the resort is of traditional & tropical design, really nice.... More 

Helpful?
3 Thank Nik71
Kota Bharu
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 19 December 2012

First of all I hate lying receptionists. Gem Beach Resort will give you just that. It's not worth your money. My family and I stayed at GBR in December 2012. We booked the rooms through phone and specifically asked for adjoining rooms. It was confirmed in the invoice that they emailed us. Upon arrival at the hotel, we had to... More 

Helpful?
4 Thank AiNGEL83
Ipoh, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 May 2012 via mobile

I came here with my wife to attend her school family's day... We came here 1 day earlier than the others so that we can prepare for the others arrival... The resort are full house and the only room that are available are suite... Since its raining heavily and we have already unload all our luggage we decided to take... More 

Helpful?
1 Thank Chip4159
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 March 2012

There is very little positive to say about the Gem Beach Resort! From the moment you arrive everything appears run-down and uncared for. A filthy stagnant pond full of green weed gives a very poor first impression and things don’t get much better in the rest of the hotel. Our room had not been cleaned properly. I had to clean... More 

Helpful?
3 Thank Mif
Ampang Jaya
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2010

If you thinking not to stay in a town surrounding, this resort is perfect. Located 20mins drive to town area (Kuala Terengganu) & 10mins to Merang Jetty (for those who plan on a day trip to Redang Island) Rooms was average but worth the money spend. Swimming pools should be the main attractions for children. Free usage on the small... More 

Helpful?
6 Thank Sham7077

19 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service

Additional Information about Gem Beach Resort

Address: Lot 2135 Batu Rakit, Mengabang Lekar, Kuala Terengganu 21020, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Price Range: $70 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gem Beach Resort 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Gem Beach Hotel Kuala Terengganu
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Questions & Answers

Questions? Get answers from Gem Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room refurb is ongoing but worth asking if there's one available.”
 of 5 bubbles mrwaddo, 21 Apr 2014 | Read review
“Ask for rooms nearer to the lobby as the further ones looked shabby and creepy”
  • bathroom with too-hot-not-hot-at-all shower
  • doorless wardrobe
  • standard room
 of 5 bubbles AiNGEL83, 19 Dec 2012 | Read review
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