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Seri Malaysia Hotel Kuala Terengganu

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Seri Malaysia Hotel Kuala Terengganu
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61 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Selangor, Malaysia
Reviewed 30 November 2016 via mobile

We stayed in a family room with an amazing view.. it came with a queen bed & single bed at a price of rm225nett inclusive of breakfast for 3 adults.. it is just nice for us 2 adults and 3 small child.. unfortunately the room was not clean properly.. The bathroom was too small and crampy!!only have shower!! All the...

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Helpful?
Thank emma100580
HotelSeriMalaysia, Marketing and Communication Department at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Rangkaian Hotel Seri Malaysia Dear emma100580 Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. We appreciate your positive comments and value your constructive comments to improve us to serve our guests better. We will take note of this and hope to see you returning back to our hotel...

Kuala Kedah, Malaysia
Reviewed 21 November 2016

Good location centre in town near with pasar payang. good hotel and nice bfast buffet. Enjoyed having breakfst along the river view. Will visit again for future if visit Terengganu. Staff very helpful. room nice and clean.

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Helpful?
Thank commpaqcommpaq46
HotelSeriMalaysia, Marketing and Communication Department at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Rangkaian Hotel Seri Malaysia Dear commpaqcommpaq46 We appreciate your comments and for choosing Hotel Seri Malaysia for your stay. Thank you so much for taking the time to share your experiences online and we hope to see you again soon. Sincerely, Rangkaian Hotel Seri Malaysia

malaysia
Reviewed 28 October 2016

I can't even begin to explain how disappointed I am with this hotel.. deplorable and disgusting cannot even begin to describe it and I can't wait to leave the hotel as early as possible on my last stay. The hotel is definitely in a poorly maintained stage. The fact that it is an old building is not a matter of...

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Helpful?
Thank markbelle
HotelSeriMalaysia, Marketing and Communication Departments at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Rangkaian Hotel Seri Malaysia Dear markbelle We are very sorry for your inconvenience during your stay with our hotel, we will forward this issue to the hotel's management. We are saddened to hear of your staying experience with us. We value your feedback and are constantly looking for ways we can better serve our valued guests. Again, we truly regret...

Penang Island, Malaysia
Reviewed 16 September 2016

Hi everyone. Me and 2 friend stay here for one night 10-11th Sept. We drove from Penang to Kuala Terengganu attending good friend wedding. Well Hotel Seri Malysia, not much to expect about the accommodation, but comfortable. Located in the centre of the town with China Town just beside the hotel. Located by the river bank the view is nice....

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Helpful?
Thank iquB
HotelSeriMalaysia, Sales, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. We're glad to hear that you had a comfortable and comfortable welcoming from us at our hotel. We do hope for you and your friends to come again and stay with us.

Kuala Lumpur, Malaysia
Reviewed 28 June 2016

For the price paid, this hotel is disappointing. The overall look of the hotel old, the rooms need refurbishing and there is limited carpark. The hallways to the room is poorly lit. The only plus point is it's location as ChinaTown is just 5 minutes walk.

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Helpful?
2Thank licher185
HotelSeriMalaysia, Admin Assistance & Reservation at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. We're sorry for the inconvenience which happen during your stay. We will forward the issue to the hotel's management.

Penang Island, Malaysia
Reviewed 2 June 2016

Room : Reasonable size Cleanliness : Average (dusts accumulated at every corner) Toilet : Reasonable size but very old setting Wifi : Not Available at the room Room Key : Still using conventional door key Check In Time : Taking in some time to prepare the check in. Aircon : Not cold and also noise Toiletries : Limited (Get your...

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Helpful?
Thank VinceYeoh
HotelSeriMalaysia, Admin Assistance & Reservation at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. First of all we would like to say thank you for choosing us for your stay and we are sorry for any inconvenience, we will forward the issue stated to the hotel's management.

Reviewed 21 April 2016 via mobile

This is our 3rd time checked in here. The first one was in 2013, next was last year (July) and latest last week. Overall we quite satisfied with the hospitality except for few things: 1. Parking lot is very limited where only accommodate less than 30 cars. Otherwise you have to park your car outside the hotel area and you...

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Helpful?
1Thank Suhana S
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Suhana S. Thank you very much for your comments.We regret to hear about your bad experience at the hotel and will share this issue with the hotel's management.We hope you will be giving us another chance and returning to our hotel in the future.We will share this issue with the hotel's management.

Kuala Lumpur, Malaysia
Reviewed 19 April 2016

i stayed at this hotel twice within 2 weeks - both for vacations.. 1st visit - family room (1 double and 1 single beds), 2nd visit - room with twin beds.. rooms come with free buffet breakfast at the hotel.. overall my review will be as per below: ** room condition - clean and comfortable ** bathroom condition - a...

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Helpful?
Thank LizzaHademi
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear LizzaHademi, Thank you very much for your comments, they are very helpful and we will try to improve regarding the AC noise & the bathroom condition.We will share this issue with the hotel's management

Kuala Lumpur, Malaysia
Reviewed 9 April 2016

room does not have any fridge. power plug only accommodate their TV. we have to carry our own luggage. no bellboy nor helper around. one thing i like about this hotel, their staffs were friendly and smile alot..other than that is below par..not value for money..good luck to those staying there..

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Helpful?
Thank Raden M
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Raden M, We are sorry to hear about your bad experience at the hotel.We want to extend our appreciation for taking the time and effort necessary to provide such feedback.We will share this issue with the hotel's management

Reviewed 26 March 2016 via mobile

2-night stay in March 2016 Pros 1. Room size 2. Clean bathroom Cons 1. Breakfast was below average 2. Parking space is limited. 3. Hotel does not have baby cot!! Really? 4. No refrigerator in Deluxe room. We needed it to keep the home made foods we brought for our infant. Room description in Agoda did mention about having a...

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Helpful?
1Thank AizatKassim
HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Mr. AizatKassim, We greatly appreciate your constructive comments to improve on our services and please understand that we strive to provide the best service for all of our guests. You may contact directly to our hotel to ensure the amenities we offer. We hope you will be giving us another chance and returning to our hotel in the future....

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Seri Malaysia Hotel Kuala Terengganu

Address: Lot 1640 Jalan Hiliran, Kuala Terengganu 20100, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Price Range: $35 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seri Malaysia Hotel Kuala Terengganu 3*
Number of rooms: 138
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Seri Malaysia Hotel Kuala Terengganu staff and other travellers.
4 questions
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Kuala Terengganu, Malaysia
Kuala Lumpur, Malaysia
Miri, Malaysia
over a year ago

See all questions (4)

Questions? Get answers from Seri Malaysia Hotel Kuala Terengganu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you can!”
 of 5 bubbles markbelle, 27 Oct 2016 | Read review
“Room with the river view is a bonus”
 of 5 bubbles iquB, 15 Sep 2016 | Read review
“No Comments”
 of 5 bubbles VinceYeoh, 2 Jun 2016 | Read review
“ask for room facing the river as the sunset was awesome!”
 of 5 bubbles LizzaHademi, 19 Apr 2016 | Read review
“Choose the rooms overlooking the sea. It helps to alleviate the room.”
 of 5 bubbles h2kim_11, 10 Nov 2014 | Read review
5 of 5
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