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Empire Hotel Subang

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Empire Hotel Subang
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404 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Reviewed 23 June 2015 via mobile

Room is big & clean with all the amenities. Wifi signal was ok. Staffs are polite & courteous. Security is good as u need to scan yr key card in the lift before u can access yr room level but the lifts are slow. Hotel is in a shopping mall itself & another across the street. Plenty of food choices...

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1Thank Patrick C
Selangor
Reviewed 21 June 2015

visited kitchen art brasserie - subang empire hotel for hi tea, disappointed to spot a cockroach was running freely in empire hotel's restaurant likely enjoying its food like the rest of the customer. https://youtu.be/ARSp4GyXqbM

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9Thank YapSelangor
Reviewed 18 June 2015 via mobile

Have stayed here a few times. Enjoyed every stay. Located next to the mall, the rooms are fashionably decorated, and the breakfast spread is interesting. Spacious and trendy rooms. Another older mall, Subang Parade is just within walking distance.

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Thank Selina N
Reviewed 16 June 2015

My second time in Empire Hotel Subang, and I managed to book the Sanctuary room this time (room 1306). It has stairs that leads to the bedroom loft. Great for my family of 4! Feedback: - Wifi should be given to the 4 occupants since the room is meant for 4 adults. - The toilet on the first level of...

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Thank Eni S
Ipoh, Malaysia
Reviewed 10 June 2015

The hotel location is great, very close to so many attraction and mall. The rooms are quite ok it's clean and comfortable. The hotel situated above empire mall which is good for people that like shopping. Breakfast was only average, not many selection.

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Thank Wk C
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear Wk C, Thank you for staying at Empire Hotel Subang. We are glad that you are happy with our location and room. We note the point you have highlighted regarding our breakfast, and improvements will be taken to ensure a better hospitality for all our guests. We greatly appreciate your kind patronage and we hope to have the pleasure...

Reviewed 3 June 2015 via mobile

It was my 4th visit to this hotel and it was rather an unpleasant stay. We wanted to get an extra bed so we asked the front office since we didn't mind paying for it. However we have waited the whole night and tried to call Housekeeping but to no avail. We also had our checkout delayed when we wanted...

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Thank Basyirah T
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear Basyirah T, Thank you for staying with us. We appreciate you taking the time to share your feedback about your stay. We are concerned to read of your poor stay experience especially in regards to front office, housekeeping, and concierge. Providing our guests with the best possible hospitality and service is our top priority. Please accept our sincere apologies...

Newcastle upon Tyne, United Kingdom
Reviewed 31 May 2015

This hotel is located right on a mall so lots of places to eat and drink right on hand. The rooms are big, clean and comfortable and the bathroom is also very spacious with monsoon shower. There is also the added benefit of free safe in the room and the room is cleaned daily and 4 bottles of water are...

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Thank john b
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear john b, Thank you for staying at Empire Hotel Subang and for sharing your positive thoughts with us. We are really glad that you had a great stay with us, and that you find our hotel location convenience. We greatly appreciate your kind patronage and we hope to have the pleasure of welcoming you back. Sincerely, Empire Hotel Subang

Malaysia
Reviewed 30 May 2015 via mobile

The rooms r quite good... Clean and comfortable... But the deluxe room bathroom only comes with a rain head shower... Doesn't have the hand held shower... So always wear a shower cap if you don't want your hair to get wet... Else get d cliq rooms...

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Thank ShoggyTeoh
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear ShoggyTeoh, Thank you for staying at Empire Hotel Subang. We are glad that you are happy with the room, but we note the point you have highlighted regarding the shower. We will share this with the team for improvements for better hospitality to our guests. We greatly appreciate your kind patronage and we hope to have the pleasure of...

Kuala Lumpur, Malaysia
Reviewed 23 May 2015

Very conveniently located. 6km away from Subang Sultan Aziz Shah Airport for Domestic Travellers as well as Tourist location within South East Asia. The Hotel is right next to two shopping Malls, Empire Mall and Subang Parade. LRT and KTM Train are within short walking distance making it ideal for travellers that do not have business activities in KL City....

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1Thank travelsaw
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear travelsaw, Thank you for staying at Empire Hotel Subang and for sharing your thoughts with us. We are glad that you are happy with the location of our hotel! We greatly appreciate your kind patronage and we hope to have the pleasure of welcoming you back. Sincerely, Empire Hotel Subang

Singapore, Singapore
Reviewed 21 May 2015

Stayed here for a week for business purpose. Only 1 elevator is available so it takes time going up and down from the ground floor. Buffet breakfast is the same everyday. Not so many variety. Staff not that accommodating, I waited for some time in the reception even if I came in first because the staff entertains random people from...

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Thank twix22
Empire_eCom, Guest Relations Manager at Empire Hotel Subang, responded to this review

Dear twix22, Thank you for staying at Empire Hotel Subang. We note the points you have highlighted regarding our breakfast variety and reception staff - improvements will be taken to ensure a better hospitality for all our guests. Please note that we have 3 guest lifts for usage of our guests. We greatly appreciate your kind patronage and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to Empire Hotel Subang Suite escapes. Shopping high. Stylish sophistication. Subang Jaya's new modernist masterpiece is the epitome of 21st century cool. Presiding majestically over the Klang Valley's most vibrant, youth-fired urban enclave, Empire Hotel Subang welcomes jetsetters and fashionistas alike as a dazzling icon for discerning, cultured and hip spirits. We have 198 rooms that are tastefully decorated and equipped with the latest amenities. Sitting on top of Empire Shopping Gallery, we provide the convenience of having many retail outlets and supermarket just downstairs. ... more   less 

Additional Information about Empire Hotel Subang

Address: Jalan SS16 / 1, Subang Jaya, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: $74 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel Subang 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Empire Subang Hotel Subang Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel Subang staff and other travellers.
3 questions
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Singapore, Singapore
London, United Kingdom
over a year ago
Singapore, Singapore
over a year ago

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Questions? Get answers from Empire Hotel Subang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Value for money and comfortable rooms”
 of 5 bubbles aleeysa, 10 Feb 2017 | Read review
“corner higher”
 of 5 bubbles Ardi41, 24 Jan 2017 | Read review
“The main street view facing the metro line.”
 of 5 bubbles 921nikhilb, 16 Jan 2017 | Read review
“The room we stayed didn't have a bath tub, inquire beforehand if you need one :p”
 of 5 bubbles onsyn, 5 Dec 2016 | Read review
“All rooms have their balcony towards the open and offer a panoramic view of the surroundings.”
 of 5 bubbles SreenivasMS, 4 Dec 2016 | Read review
5 of 5