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The Saujana Kuala Lumpur

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The Saujana Kuala Lumpur
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247 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Seoul
Reviewed 2 weeks ago

The Saujana Hotel is part of a large complex consisting of the hotel, a high end Club and world class golf club and course. Consequently, the grounds are magnificent. One would almost think they were in the country away from the hustle and bustle of the city. I stayed in the hotel which shares the manicured grounds, and includes a...

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Helpful?
Thank George C
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear George C, Greetings from The Saujana Hotel Kuala Lumpur! Thank you for your wonderful feedback and thorough review of our hotel. It is indeed inspiring! We hope to welcome you again soon! Warm regards, S. Kugan Executive Assistant Manager

Stockholm, Sweden
Reviewed 3 weeks ago

The Saujana is a very well managed hotel in the outskirts of KL. The location is next to Saujana Golf course and the hotel is surrounded by greenery. It is quiet and service is petfect. If you are a golfer many golf courses also middle priced not far away. Good value for money and Balm for the soul.

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Helpful?
Thank Christina S
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear Christina S, Greetings from The Saujana Hotel Kuala Lumpur! We are delighted to know that you enjoyed your stay with us! We hope to see you again soon. Warm regards, S. Kugan Executive Assistant Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Have stayed here on and off for 20 years and still has a great feeling. Being a resort style hotel you feel as if you're on holiday even though the location is not really a holiday destination. All staff were friendly and helpful - apart from one incident. We drove up to reception and had our luggage plus a small...

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Helpful?
Thank muppet911
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear muppet911, Greetings from The Saujana Hotel Kuala Lumpur! We are delighted to know that you and your lovely family had a wonderful stay with us. We hope to see you again soon! Warm regards, S. Kugan Executive Assistant Manager

Denmark
Reviewed 3 weeks ago

Sajujana Resort is a great place build in the traditional Asian way with open receptions and areas. Rooms are good without being fabulous but all works well. Service is friendly and welcoming at check-in and fits a 4 star rating Breakfast is good with a wide selection of Asian and international selection Located in Subang Jaya its quit far from...

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Helpful?
Thank Bjoern A
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear Bjoern A, Greetings from The Saujana Hotel Kuala Lumpur! It is wonderful to know that you had an amazing experience throughout your stay. We hope to welcome you again soon! Warm regards, S. Kugan Executive Assistant Manager

Kuala Lumpur
Reviewed 3 weeks ago

Visited RP Entertainment Outlet of Saujana for beers and it is a secluded outlet that serves ice cold beers. Very quiet during the day, but I understand that they do get live bands during some evenings. Good service and very conducive for business meetings.

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Helpful?
Thank tony12cu
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear tony12cu, Greetings from The Saujana Hotel Kuala Lumpur & RP Entertainment! We are glad that you had a jolly good time with us and we hope to see you again soon! Warm regards, S. Kugan Executive Assistant Manager

Reviewed 4 weeks ago via mobile

Was checked in by a friendly Japanese Counter staff... after that every Counter with the staff sucks. Asked for an umbrella from a male staff, could not really be bothered and just muttered a something to himself... picked up the phone and tried to call someone... frankly I didn't even know what if he was even attending to me... after...

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Helpful?
1Thank Victor T
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear Victor T Greetings from The Saujana Hotel Kuala Lumpur. Please allow me to apologise on your less than stellar experience during your stay with us. Perhaps you could please drop me an email at S.Kugan@thesaujana.com in order for us to investigate further to your feedback. I look forward to hearing from you soon. Thank you and warm regards, S....

Reviewed 12 February 2017 via mobile

Stayed at this place for the second time, again for business, although it is not a place for business - this is a resort where you can relax and spend some family time. It's a huge area with some impressive number of rooms, a lake and a golf court. Had arrived early so had to wait for check-in, the front...

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Helpful?
Thank Nimit M
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear nimitmehta, Greetings from The Saujana Hotel Kuala Lumpur! We would like to express our gratitude for such a thorough feedback and we hope that you enjoyed your stay with us. We hope to see you again soon! Warm regards, S. Kugan Executive Assistant Manager

Al Khobar, Saudi Arabia
Reviewed 10 February 2017

Stayed in a Standard Room. Very nice hotel with fantastic grounds, but under the surface, maintenance is poor. One pool was green with tiles missing. Lamp shades were loose in the room. Breakfast on the other hand was the saving grace, superb, although the coffee did take its time to appear.

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Helpful?
Thank Russ D
GeneralManagerTSKL, Manager at The Saujana Kuala Lumpur, responded to this review

Dear Russ D, Greetings from The Saujana Hotel Kuala Lumpur! We have taken note of your comments and we have rectified the issues immediately. Once again, thank you for your feedback and we hope to welcome you again soon! Warm regards, S.Kugan Executive Assistant Manager

Singapore, Singapore
Reviewed 29 January 2017 via mobile

Located 5 minutes from Subang Airport and 5 minutes from new LRT line to the shopping centers of KL. Possessing 5 Star Accommodations. 3, 5 Star Restaurants ( Japanese, Chinese, Italian ) and an excellent all day dining grill and weekend Buffett restaurant. Spacious conference rooms. A 5 Star Spa. This hotel / resort is the place to stay when...

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Helpful?
Thank Richnutt
GeneralManagerTSKL, General Manager at The Saujana Kuala Lumpur, responded to this review

Dear Richnutt, Greetings from The Saujana Hotel Kuala Lumpur! We are delighted to know that you've had such an enjoyable stay with us and we hope to welcome you again soon! Warm regards, Peter Hourigan General Manager

Hong Kong, China
Reviewed 26 January 2017

As always with Malaysia the hotel was reasonably priced. Room was spacious and comfortable although it was a disappointment that there was no bathtub only a shower. Also despite having a non smoking room the ventilation brought the smell of smoke overwhelmingly into the bathroom one morning. Spa was good and reasonably priced. You have to go to the Club...

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Helpful?
Thank MsHellfire
GeneralManagerTSKL, General Manager at The Saujana Kuala Lumpur, responded to this review

Dear MsHellfire, Greetings from The Saujana Kuala Lumpur. Thank you for taking the time to provide us with your valuable feedback. We will ensure that incidents such as yours will not happen again and we will take strict actions to deter future occurrence. We apologise for the inconveniences caused. Thank you. Warm regards, Peter Hourigan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Taking its name from an old Malay expression 'sejauh di sana' meaning - as far as the eye can see - The Saujana Hotel Kuala Lumpur, a 5 star deluxe resort-style hotel, is a member of WorldHotels. Nestled amidst 160-hectares of lush tropical gardens, this 250-room newly revitalized retreat is adjoined to two 18-hole championship golf courses of Saujana Golf & Country Club, undeniably a haven for business and pleasure. Located 30 minutes from Kuala Lumpur's city center and 35 minutes from the Kuala Lumpur International Airport (KLIA), the hotel is only 5 minutes away from Skypark (formerly Subang Airport) and private jet aviation hub. Facilities of this well-appointed deluxe resort include extensive dining choices, practical function areas, numerous meeting room options and a host of delightful recreational activities to suit every traveller's needs. ... more   less 

Additional Information about The Saujana Kuala Lumpur

Address: The Saujana Jalan Lapangan Terbang Saas | Terbang SAAS, Halaman Saujana, Shah Alam 40150, Malaysia
Region: Malaysia > Selangor > Petaling District > Shah Alam
Price Range: $90 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saujana Kuala Lumpur 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Saujana Hotel Shah Alam
Saujana Kuala Lumpur Hotel
Saujana Kuala Lumpur Shah Alam
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Questions & Answers

Here's what travellers have asked, with answers from The Saujana Kuala Lumpur staff and other travellers.
1 question
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Singapore, Singapore

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Questions? Get answers from The Saujana Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 3rd floor for views.”
 of 5 bubbles 114GeorgeC, 6 Mar 2017 | Read review
“Get room facing the pool/lake on 2nd or 3rd floor”
 of 5 bubbles P2309MMchristinas, 3 Mar 2017 | Read review
“Some of the top floor rooms have very nice views of the garden and pool area in the rear of the property.”
 of 5 bubbles H849GNkevinp, 14 Dec 2016 | Read review
“If u have to stay here, be prepared to put up with bad customer service and isolation.”
 of 5 bubbles Logiculus, 1 Dec 2016 | Read review
“Stay at the Club. The rooms are much bigger and better arranged (if you can)”
  • Surprised birthday cake in our suite
  • our suite at the Club
  • our suite at the Club
  • our suite at the Club
  • our suite at the Club
  • our suite at the Club
  • our suite at the Club
  • our suite at the Club
 of 5 bubbles Maitheng, 5 Sep 2016 | Read review
5 of 5