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Holiday Inn Kuala Lumpur Glenmarie

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Holiday Inn Kuala Lumpur Glenmarie
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585 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Kuala Lumpur Glenmarie
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Showing 530: English reviews
Kuala Lumpur, Malaysia
Reviewed 22 August 2013

I were here to attend a 2D1N team building event, and overall I can say the hotel is some what OK and close to Shah Alam & PJ. I was impressed with the big room size and its cleanliness in the room. at the Kite's Restaurant, the breakfast was the best compared to lunch, dinner, and tea breaks. The WIFI...

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Helpful?
Thank wanzhung
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review our Hotel. We very much appreciate your feedback and insights from your recent stay. However, we would like to apologize for the inconvenience caused due to our internet service. This has been shared with our IT Manager and a plan is already in place and...

Reviewed 21 August 2013

I stayed here only one night, foyer and pool was very nice but the rooms are awful 70s decor, and very bare. The air conditioners are very noisy, even when switched off the AC units from other rooms of the Hotel were also very loud. I could hear running water from the pipes all night also. They are also renovating...

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Helpful?
3Thank Andrew Y
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for providing your comments. Your opinion is very important for us and we are very sorry that you feel disappointed with your stay. We would like to apologize as for the room you stayed in is not a true reflection of the product we pride ourselves on providing at our hotel....

Melbourne, Australia
Reviewed 21 August 2013

Stayed here for 3 days with work. Traditional open lobby - hence not air-conditioned (I dont cope well with heat!) Corridors to rooms are open as well - and a bit of a trek to some rooms (mine) Wifi was appalling. Unless your room is one of the lucky ones with the router right outside your door , you cannot...

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Helpful?
Thank therockjedi
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for providing the feedback which will help us refine ourselves and rectify such issues. The problem mentioned is being looked into and let us assure you that it will be fixed promptly. It is indeed feedback such as yours which helps us constantly upgrade our services in...

Kuala Lumpur, Malaysia
Reviewed 18 August 2013

I've been staying here more than one time. So far I am quite satisfied with everything, except for the wifi this trip. The wifi was unstable during the whole trip. I have been calling the operator for many times yet they couldn't figure out why. It was once their wifi provider called to the room (which I really appreciated) and...

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Helpful?
Thank CHKhor
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the review. We would like to apologize for the inconvenience caused due to our internet service. This has been shared with our IT Manager and a plan is in place and are expecting to provide improved connectivity very soon. We look forward to your return and hope that you will...

Manila, Philippines
Reviewed 16 August 2013

Stayed here on a business trip. This is a nice hotel, although I noticed that it was a renovated property not very much the same as 'Holiday Inns' in the city. This has a very spacious lobby with beautiful landscape and a relaxing waiting area. Lifts are secured per floor, rooms are very comfortable and has a nice view of...

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Helpful?
Thank sheilarouge
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to share your experience with us. On behalf of the HIKLG Team, I would like to thank you for your positive comments regarding your recent visit at our hotel. We are pleased that you enjoyed your whole stay experience . For the convenience of the guest to...

Cornwall, United Kingdom
Reviewed 11 August 2013

We managed to negotiate a good rate on a two-level suite overlooking the golf course. I guess the hotel was built when the nearby Subang Airport was the main airport for KL. The new one is 45 km south so they are lucky to have the golf course as an attraction. Very traditional building with open air lobby areas with...

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Helpful?
Thank geoffincornwall
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review on our property. We appreciate your feedback and we will see to it that we keep our services the same the next time you return. We look forward to welcome you back soon. Best Regards, Yvette Wee Guest Experience Champion

Frankfurt, Germany
Reviewed 5 August 2013

I have to say in advance that I am a big fan of this hotel. Best value for money and a guarantee for most valueable service. We arrived early in the morning and all had been tired from flight. The lady from business lounge managed to provide us a room before regular check in time - thanks Lyn for the...

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Helpful?
Thank Roland B
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your review of our hotel. We are happy to receive your feedback and I will share this with the entire team of HIKLG, in particular, Lyn. We look forward for your return. Best Regards, Yvette Wee Guest Experience Champion

Melbourne, Australia
Reviewed 3 August 2013

This was a pleasant enough hotel, very clean, but a little tired - which is not a big deal, as it was very comfortable. Staff were able to immediately provide a power adapter, as I had forgotten mine. The internet access was absolutely abysmal, and made working almost impossible. Over a two day stay, I had to call and complain...

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Helpful?
Thank frogfriday
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review us on Trip Advisor. We have taken a note of your positive feedback regarding the hotel’s cleanliness and the friendliness of the staff and would like to thank you for the same. However, we are deeply concerned for the inconvenience and disappointment caused during your...

Kamino
Reviewed 31 July 2013

Stayed here on numerous occasions with the family. Number one place in KL to stay in my books. Not too far out of town, but just enough to escape the bustle of the inner city. Hotel provides excellent shuttle service to get you in and out of town! Loved the layout of the hotel, excellent rooms and wonderful golf facilities...

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Helpful?
1Thank CC_Cody
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to write this review. We are grateful for having chosen as one of the hotels for your regular visits to Kuala Lumpur. It is good to know that we have succeeded in meeting your expectations from all aspects of your stay. The entire team of HIKLG would...

Petaling Jaya, Malaysia
Reviewed 28 July 2013

I had my wedding at the banquet hall and stayed over in the suite room. Room was well maintained, clean and spacious. The room service bfast was amazing as well. The FnB team is the best amongst every1 and we have been assisted from the very smallest details from check in until the day we checked out. Good job I...

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Helpful?
Thank AnneHastie
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Once again, we would like to say congratulations and we are happy to have been a part of your special day. We will pass on your feedback to our team; particularly our F&B team who have contributed in making sure you had a wonderful experience on this day. All the best wishes for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie is the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 

Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8 | Seksyen U1, Shah Alam 40250, Malaysia
Region: Malaysia > Selangor > Petaling District > Shah Alam
Price Range: $69 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kuala Lumpur Glenmarie staff and other travellers.
6 questions
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Bavaria, Germany
Singapore, Singapore
over a year ago
4 months ago
5 months ago

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Questions? Get answers from Holiday Inn Kuala Lumpur Glenmarie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Golf View, Gardens”
 of 5 bubbles , 23 Jan 2017 | Read review
“not sure if there is better room there”
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5 of 5