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Holiday Inn Kuala Lumpur Glenmarie

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Holiday Inn Kuala Lumpur Glenmarie
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594 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Kuala Lumpur Glenmarie
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Showing 537: English reviews
Bloomfield Hills, United States
Reviewed 5 February 2017

Very attentive staff. Constantly present to ask whether everything is OK, fixing issues immediately and seeking confirmation that the guest is pleased with the result. The room (one of the suites with seperate living room) was spacious, nice to work in, good WiFi, clean, comfortable bed and good selection of various pillow types. Bar/Lobby Restaurant pleasant with a breeze coming...

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Helpful?
Thank Martin A
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Martin A, Greetings from Holiday inn Kuala Lumpur Glenmarie! It is with such a pleasure to read your feedback and thank you so much for being our guest and choosing to stay with us at Holiday Inn Kuala Lumpur Glenmarie. We are glad that the services you experience from our team member have made a positive impact of your...

Reviewed 2 February 2017 via mobile

Check in was smooth and quick. Cleanliness and upkeep of the rooms was good and we had no complaints. Re filling of amenities were not done on a daily basis. Resort has a golf course but we had no access and that was disappointing. As we chose the hotel because it had a additional facility of golf course. The hotel...

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Helpful?
Thank Kavina B
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Kavina B, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to share your recent experience with us. Please accept our sincere apology for the less than desirable experience you encountered during your stay. We hope to have another opportunity to provide a memorable experience and exceptional service the next time you visit. In the...

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 31 January 2017

Stayed here for one night at the executive room. The check in was OK with a complimentary drink provided, nice gestures. The room was facing the golf course at the 4th floor, the scenery was fantastic, just what we need to be away from the hustle and bustle of the city, looking at the greenery but not too far away....

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Helpful?
Thank ikram_md
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear ikram_md, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for choosing our hotel and for taking the time to share your valuable review. We are pleased to learn that we provided a positive experience during your stay. We hope to have another opportunity to provide a memorable experience and exceptional service the next time you visit. Best Regards,...

Parkhill, Canada
Reviewed 31 January 2017

We have just spent a few days at the Holiday Inn Glenmarie and thoroughly enjoyed ourselves. After a few days at the Intercontinental in Kuala Lumpur, we were ready for a peaceful time in a less urban setting, which is just what Holiday Inn Glenmarie provides. Set on a lovely golf course with plenty of trees with a lovely pool...

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Helpful?
Thank Tagalongjo
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Tagalongjo, Greetings from Holiday Inn Kuala Lumpur Glenmarie! We are humbled by your wonderful review of your recent stay at our hotel. It was indeed a pleasure serving you and we are delighted to know that you had a great time with us. We will share your compliments with our team, as it will be an encouragement for them...

Reviewed 31 January 2017 via mobile

This property is situated near the Glenmarie Golf club and provides some of the best views. It seems the building was constructed and expanded in parts making some sections of the hotel more modern and we'll kept over the others. There are a lot of food options for dining in the property itself and nothing much nearby. Shuttle everyday to...

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Helpful?
Thank Ne J
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Ne J, Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire IHG® Rewards Club member. I am pleased to hear you enjoyed the atmosphere within and around the hotel. A positive guest experience is something our staff takes great pride in, so we value...

Langkawi, Malaysia
Reviewed 25 January 2017 via mobile

Another visit to Kuala Lumpur n back to Holiday Inn for 2 nights.. We are never disappointed here, be it breakfast spread or the room allotted n also the staff n executives are warm n welcoming..Tried a few of the patisserie from the coffee shop n that was yummy too..Thankyou GM Pinto n team for extending your warm hospitality..We shall...

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Helpful?
Thank nomadsk
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear nomadsk, Greetings from Holiday Inn Kuala Lumpur Glenmarie! We are delighted that your overall experience was a positive one. I appreciate your wonderful review and delighted that you were pleased with the standard of service from our staff. We continually strive to exceed our guest’s expectations and it’s most gratifying for the team to receive your comments. Once again...

Reviewed 23 January 2017

Best of Luxury hotels in Shah Alam. Stayed for 2 nights, food, dining, support was excellent. We had a guest who fell sick at midnight hour and hotel staff helped us get a taxi at less than 5 mins and also help us source medicine. They showed us the true meaning of hospitality.

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Helpful?
Thank Prathiba G
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Prathiba G, Greetings from Holiday inn Kuala Lumpur Glenmarie! It is with such a pleasure to read your feedback and thank you so much for being our guest and choosing to stay with us at Holiday Inn Kuala Lumpur Glenmarie. We are glad that the services you experience from our team member have made a positive impact of your...

Nottingham, United Kingdom
Reviewed 15 January 2017 via mobile

30 minutes from Airport and on outskirts of city (84 MYR taxi). Charming, quaint and peaceful area. Little too quiet for more than 1 day but nice layover from airport. Rooms clean and tidy and all staff very polite. Average food but bar prices very expensive .. 2 Pints of draft beer cost 81 ringgit. . Nice pool looking onto...

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1Thank richard o
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear richard o, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for the wonderful feedback and glad you enjoyed your stay with us. We are delighted to know that we were able to meet your expectations. It is so wonderful to hear that you appreciate the genuine and sincere service culture among all of our team members. We will...

Singapore, Singapore
Reviewed 5 January 2017

Just stay 1 night in Holiday Inn Kuala Lumpur Glenmarie.The room is poorly maintain. moldy carpet smell. The pool and the view is excellent but the room is horrible. the room I stay is 424. will never go there again.

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2Thank lily2016
IHGService, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear lily2016, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Singapore, Singapore
Reviewed 2 January 2017

- great pool specially with family - good breakfast spread and variety - rooms not too well maintained as building is quite old, however good enough for short stay - staff service average nothing amazing - many facilities - near to golf course, tennis court, gym, swimming pool - good view to Glenmarie Golf & Country Club

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Helpful?
1Thank Alvean M
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Alvean M Greetings from Holiday inn Kuala Lumpur Glenmarie! Thank you for taking the time to post your review on TripAdvisor. We appreciate your comments and take them into great consideration as we make the necessary changes to our product and service offerings. Thank you also for your encouraging comments on our pool, breakfast and the other facilities. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie is the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 

Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8 | Seksyen U1, Shah Alam 40150, Malaysia
Region: Malaysia > Selangor > Petaling District > Shah Alam
Price Range: $52 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kuala Lumpur Glenmarie staff and other travellers.
6 questions
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Bavaria, Germany
Singapore, Singapore
over a year ago
5 months ago
7 months ago

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Questions? Get answers from Holiday Inn Kuala Lumpur Glenmarie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor on the golf course side.”
 of 5 bubbles heatherwZ7282UL, 18 Mar 2017 | Read review
“My room faced the golf course, it was quiet except for the turboprop departures from nearby Subang, but this was not disturbingly noisy.”
 of 5 bubbles 978MichaelP, 21 Feb 2017 | Read review
“Take a suite.”
 of 5 bubbles martinaY9001JV, 5 Feb 2017 | Read review
“Splurge on a duplex room-they are fabulous!”
 of 5 bubbles Tagalongjo, 30 Jan 2017 | Read review
“Golf View, Gardens”
 of 5 bubbles , 23 Jan 2017 | Read review
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