Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#5 of 24 hotels in Sepang
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to Holiday Inn Sepang - Airport! We're thrilled to have you as our guest in the charming neighbourhood of Kota Warisan. Our contemporary hotel design reflects the modern and vibrant atmosphere of the area, offering a stylish and comfortable retreat during your visit. With 253 well-appointed guest rooms, including a luxurious presidential suite and family-friendly accommodations, we create a warm and welcoming atmosphere for all our guests. Our prime location offers easy access to Kuala Lumpur International Airport, as well as Putrajaya and Cyber City. At Holiday Inn Sepang, our attentive and caring staff are here to make your stay exceptional. Whether you're travelling with your family, enjoying a leisure getaway, or visiting for business. Indulge in delightful dining experiences at The Garden Café or Pitstop, where our culinary offerings are sure to satisfy every taste. Keep fit at our well-equipped gym or take a refreshing dip in our pool.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Due to extended stopovers at Kuala Lumpur Airport we stayed at Holiday Inn Sepang on two separate occasions. The hotel is in a pleasant location in the centre of Kota Warisan township.
Check in was smooth, on both occasions I was recognised as IHG Diamond Ambassador member and upgrade was granted with lounge access included for the IHG Reward cardholder but the 2nd person was chargeable. As a member of IHG rewards for 22 years I would expect lounge access to be available for all upgraded guests and possibly this could be reviewed.
I am basing the room review on the first stay, the 2nd stay was identical. The room was spacious with a wide range of facilities including TV with a wide range of international/domestic channels, tea/coffee facilities and hugely comfortable beds. The bathroom was fine with a powerful shower and wall mounted soap and shower gel dispensers
The Executive Lounge was very good with a wide range of alcoholic and soft drinks available during Happy hour as well as a varied selection of hot and cold dishes available. Breakfast was great with a generous selection of items including a good range of refrigerated fresh fruit.
We used the pool area which was an added bonus, it was a lovely setting and wished we could have had more time to spend there.
We used the airport shuttle services which were punctual and provided easy access to both terminals at KLIA. We thoroughly enjoyed our stays at Holiday Inn Sepang. Although we were disappointed about the extra charge for lounge access we think the hotel deserves 5 stars for the professionalism of the staff, location and just because it was just such a nice place to stay.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night to catch early morning flight at KLIA.
Check in - super fast and they acknowledged being Gold member. Room keys were ready in a flash and they arranged a connecting rooms (without me asking) and all rooms were on the same floor. Greatly appreciated this efficient initiatives from the Associates. Friendly attitudes with smile faces on all of them (2 ladies & 1 gentleman - sorry didn't get all your names).
Rooms - as expected from Holiday Inn. Generously spacious, hard & soft pillow, comfy bed, good selection of tv channels, 2 drinking bottles. Bathroom spacious, complete with hand and face towels. Water pressure perfect.
Location - super convenient. Surrounded by one local mall (KIP Mall) with lots of food outlets, many restaurant and one reflexology centre. All within walking distance from the hotel.
Parking - free parking with one guard monitoring. Very good.
Didn't go to the swimming pool as arrived at night. From the room, the pool looks spacious enough.
Stayed at level 8. Hardly heard all the noises from outside. Good sleep.
Recommended stay if you need a transit for the night.
Will definitely back.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel surpassed all expectations, easily the best 'airport hotel' I have stayed in.
We are a family of 4 and booked a family room. The hotel goes above and beyond to cater to their younger guests. We received an activity pack for each child on check-in and the room included cute bunks with towels folded to look like elephants. There was also a mini table & chairs and a small tent they could play in. There were even 2 child size fluffy robes they could wear and a special box of toiletries just for them!
The room was aesthetically pleasing with nice colours, lovely toiletries and a comfy bed. It was also clean and spacious. I note they supplied a prayer mat for Muslim guests & a Kiblat arrow (which have discovered seems standard in Malaysia.)
The swimming pool is very nice and a good size, better than the photos show I thought. The breakfast buffet was also superb with an array of choices to please all.
There was a free shuttle to the nearby Mitsui outlet mall and a free shuttle to and from KLIA as well. The hotel is located amongst a group of shops which includes loads of food outlets as well as a street food/night market directly outside.
If I was in KL again I would certainly stay again and highly recommend this hotel to others needing accommodation closer to the airport.
Thanks for a wonderful stay Hotel Inn, Sepang!
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Free shuttle available to and from the hotel from KLIA - be sure to book!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Sepang, Marketing at Holiday Inn Sepang - Airport, An Ihg Hotel
Responded 2 weeks ago
Dear L2TNZ, Thank you so much for your wonderful review! We are absolutely thrilled to hear that your stay exceeded expectations and that your family had such a delightful experience with us. 😊 It warms our hearts to know that the little touches for our younger guests, like the activity packs, bunk beds, and kid-friendly amenities, made your stay special. We always aim to create a memorable experience for families, and it’s great to hear your children enjoyed their time, especially with the mini tent and fluffy robes! We’re glad you found the room comfortable and thoughtfully designed to cater to diverse needs, including providing prayer mats and the Kiblat arrow. Cleanliness, comfort, and convenience are our top priorities, so your feedback truly means a lot. It’s also fantastic to hear you enjoyed the pool, the breakfast buffet, and our free shuttle services to KLIA and Mitsui Outlet Mall. We’re happy that the surrounding shops and night market added to your overall experience as well! Thank you for your recommendation, and we hope to welcome you and your family back on your next visit to KL. Safe travels, and see you again soon! Best Regards, Marketing & Communications Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Even from the airport late at night, it took about 10 minutes by Grab for just under 1,000 yen. There is a free shuttle bus to the airport that runs at regular times and requires a reservation, so it is fast and cheap to get to and from the airport.
The Holiday Inn in the city center is cheaper, but it takes several thousand yen and about an hour to get there by train or Grab, so it is a good way to earn IHG points by using the transfer service instead of exploring the city.
The hotel is new, so the rooms are very clean. There is no bathtub, but the rain shower on the ceiling is very comfortable.
Read more
Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was excited to have found this property on my IHG app, and booked it immediately as I was on transit and a early flight the next morning. I checked in quite late and learned that the hotel was only two weeks old, and knowing that I won’t make it for breakfast the next morning , I was excited to have dinner at the hotel. Room was brand new, spacious and everything worked except there’s no multi plug inside the room, now this MUST be addressed by the management, there are easy options to change the plugs or provide a adaptor in the room. This shouldn’t happen to a brand new hotel with only local wall sockets. When called the service line, I was advised that I can buy one from the convenience store nearby, it was late and I didn’t bother. Bell staff in the lobby also needs to be more attentive, I had given the Grab car number(and my luggage) while I went to the front desk to check out. As I was the only person checking out that time during that period, he could have lookout for the car number but when I went out of the lobby I was looking for the car myself, where the whole time the Grab car was already at the entrance, so I was quite displeased with the incident as I was already running late. Room service payment option could also improve, and while the local Sepang fried rice was well presented, its taste could improve.
Read more
Date of stay: August 2023Trip type: Travelled solo
Room Tip:Careful with GPS pick up or drop off location as it’s a new hotel. The ballroom entrance is at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Sepang - Airport, An Ihg Hotel
Responded 29 Oct 2023
Hello, Wanderer811223 Thank you for leaving a review about our Holiday Inn Sepang - Airport. We are truly grateful for choosing our establishment for your travel needs. Our local team will use your observations to improve our service and facilities. I have shared your observations with our management. I'm sorry for the situation you encountered. We strive to deliver the most delightful and awesome experience every time. I hope you will visit again in the future. It would be a pleasure to host you once more. Stay safe and healthy until then! Alejandro G. Case Manager IHG Hotels & Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very new hotel, located in the Malay area, so most of the restaurants nearby are Malay cuisine. The only Chinese restaurant (Chinese Lanzhou Ramen) is 5 minutes walk away.
There is a night market in the open space next to the hotel one day a week.
It's about a 15-minute drive from the airport, and the hotel has a free shuttle bus to the airport every hour starting from 6:45 in the morning. There is no public transportation, and it costs less than 40 MYR to get here from the airport. When we left, it cost 90 MYR to ask the hotel to call a taxi, and the driver was late!
The room is very comfortable, has basic equipment, and the service staff is kind and courteous.
Read more
Date of stay: November 2023Trip type: Travelled on business
Room Tip:從早上6:45開始，每個小時都有免費接駁車到機場。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room seemed fine, good size everything you need for a stop over here in KL. Friendly staff, Then - The restaurant didn’t serve alcoholic drinks (fine, it’s a Muslim country), so we went to the bar (in the hotel) where they said we could order food, fine, but they had no beer lol!! So we asked if they would send drinks to the room (we bought beer from the deli across the road), yes, but the food was inedible, and not as described, complained, said they tan out etc. Sent it back. Couldn’t refund, to difficult 🤷♀️. Couldn’t charge the drinks to the room, had to pay per drink every time they came up 🙄. Manager apologised and offered free breakfast tomorrow (scared to death). Did get a free Margarita and a glass of red wine 🙌. Went to Burger King across the road at 9.45pm, said they closed at 10pm! Nope already shut. Had to order Uber eats (Grab eats in Malaysia). Partner then had a shower and there were black hairs in the shower 🤷♀️. Not the best experience for us. Foot note: Did have firm and soft pillows on the bed!! 👍
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One meal we send it back( no refund) i should send my back as well … soaked in oil 🤮 room service Holiday Inn Sepang - Airport, an IHG Hotel (Jalan Warisan Sentral, Kip Sentral, Kota Warisan, Sepang, Selangor, Malaysia) the only option Burger King online They sell 5/6 different beers … at 18:30 they don’t have any! They didn’t have chicken too 😂 I’m expected bit more from kind of hotel ! Next time go to cheap one, if they don’t have a beer or room service… it’s ok for a small hotel
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in Sama Sama Airport hotel that is a walking distance to KLIA. It is really basic. Hence, I decided to take a 15 mins grab to this new holiday inn for a change. The hotel is clean, breakfast costs usd10 per person. It’s good value of money. Around the area, there’s a chemist,a 7-11 and a supermarket that’s not selling much. The two comments I have : 1) room service, only a few choices, the QR code that shows the menu cannot be found in my room or my mums room . Need to call the receptionist 2) don’t like the parsley shower gel. I have not tried shampoo or conditioner but it’s also somewhat weird plant that is used. That’s only my personal opinion. Overall, it’s good value for money and the 15 mins taxi ride is worth it. I shall stay here again if I have to transit from Malaysia again.
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip:Grab can only take passengers from departure hall in level 1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Sepang - Airport, An Ihg Hotel
Responded 10 Nov 2023
Dear LBBL_Linda, Thank you for staying at our Holiday Inn Sepang - Airport while visiting Sepang and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am pleased that the breakfast and the cleanliness of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests how we are doing. I also took note of your feedback about our room service. I assure you that I will share your comments with our team to provide a better experience in the future. Furthermore, I apologize for your observation. Once again, thank you for deciding to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is outstanding! Their free shuttle service is convenient, just remember to book ahead. The courteous staff goes the extra mile, even allowing late checkout to accommodate airport shuttle schedules. The pristine pool, well-equipped gym, and spacious, clean rooms make your stay comfortable. Their breakfast selection is diverse and delicious. Among the best Holiday Inns I've experienced, this gem deserves 5/5 stars
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Sepang, Marketing at Holiday Inn Sepang - Airport, An Ihg Hotel
Responded 19 July 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn SEPANG - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, The Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Sepang area.
PRICE RANGE
AU$107 - AU$139 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorSepang DistrictSepang
NUMBER OF ROOMS
253
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
