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One World Hotel

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1 room 2 adults 0 children
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One World Hotel
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1,045 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Reviewed 1 September 2015 via mobile

It is really sad and shocking that a hotel of such stature has not taken the efforts to fix whatever plumbing issues they have as the car parks lift lobby especially B2 and sometimes B1 smells of sewage !! I really don't understand what the management is thinking as a customer who drives would park their car and the first...

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Thank Jeyasothy P
Singapore, Singapore
Reviewed 31 August 2015 via mobile

Location was great. Took up a package which included entrance to kids is for children. Service was standard and rooms were slightly dated. In need for some improvements. Service could be improved from the staff at the hotel lobby cafe. Food took too long to arrive and were unhappy when we decided to cancel as we waited for more than...

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Thank 687kevina
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are most concerned to note the shortfalls you have encountered on this occasion. Rest assured that areas requiring improvements have been addressed to the respective team for remedial actions to improve our service level. Our sincere apologies for the negative impression reflected and we hope you concede us another opportunity to showcase our hospitality in which...

Wilayah Persekutuan, Malaysia
Reviewed 27 August 2015 via mobile

Got a room in 15th floor but the safe box was not function. Feedback to the operator when I received morning call and they sent someone to check in 15 minutes. However, the problem still not solved when I was back to the room and the reception arrange the bell boy to help me transferring my luggage to another room...

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Thank G174
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are delighted to hear that your experience at One World Hotel, Petaling Jaya has met your expectations and you have enjoyed the exemplary warm hospitality provided by our committed team. We are also pleased to know that you have found the location of the hotel easily accessible to your needs. Our sincere apologies for the inconsistent...

Geelong, Australia
Reviewed 25 August 2015

I stayed here for business a couple of times within a two week period. First of all the rooms are clean and comfortable, and a separate shower is always something I like in a hotel. The hotel is out of KL, and unless you needed to stay there for a particular reason there's nothing other than a really big shopping...

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Thank perryr60
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your continuous support and patronage towards One World Hotel. We highly appreciate the time taken to share your valuable opinion with the TripAdvisor community. While we are thankful to learn that you have enjoyed the quality of our services and amenities as well as shopping in the adjoined highly acclaimed multi purpose shopping mall,...

Kuala Lumpur, Malaysia
Reviewed 23 August 2015 via mobile

Good: 1. Lots of parking space. 2. Ballroom is huge, can accommodate around 2,000 people I think... Terrible: 1. Only have 3 small size (max 10 pax) elevators connecting 3 levels of car park to the lobby. 2. Only 3 autopay station at parking to cater for approximately 1,000 vehicles. And one of them doesn't work. 3. Video and audio...

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Thank nawza
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Firstly, thank you very much for taking the time to review us on TripAdvisor. We are disappointed to hear that your recent visit was not as envisaged. Your effort in drawing our attention to the shortcomings is much appreciated. May we assure you that auto pay machines are available in each parking floors and your constructive feedback...

Dubai, United Arab Emirates
Reviewed 23 August 2015 via mobile

Life Looks easy When Service is good! Reception staff is efficient and warm welcome! Room Are spacious and well isolated because You will not Listen noises from outside! Breakfast Food Choice is good for Western an Asian. Gym and swimming Pool are in very good Status and Staff always ready to help You the best an they can! Ön top...

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Thank Gilles V
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are immensely grateful to your kind and positive words and to be able to welcome you and your family at One World Hotel. It is gratifying and motivating to learn our services along with our location provided you with great satisfaction. Rest assured that we will share your heartfelt feedback with our dedicated team to spur...

Singapore, Singapore
Reviewed 22 August 2015 via mobile

This is an excellent hotel with good and professional service from the hotel team. My family booked 2 twin rooms for 2 night stay, the room size is spacious and comfortable with 2 queen beds!! The room is completely equipped with everything a 5 star hotel should have . I am impressed with the buffet breakfast on its varieties of...

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Thank footprint2013
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking some time off to provide us with your invaluable feedback and for giving One World Hotel the opportunity to host your family trip. It brings us great joy to read your stay with us was memorable and we were able to meet your expectations in all facets, be it from our...

Singapore
Reviewed 16 August 2015

It's been almost a year since I was at One World Hotel. And I'm glad to say that the quality is as amazing as always. When we checked in, my friend and I were upgraded to a better room, which is always a welcome relief. The room was spacious, amenities were well-maintained and the staff was courteous and friendly. The...

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1Thank RashidahSingapore
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is nice of you for taking the time to share your journey’s insights with us. We are fortunate to have you as a return guest and highly value your unceasing support. It is gleeful learning your stay at One World Hotel satisfied you in all sides, be they in terms of our services, location with the...

Reviewed 16 August 2015 via mobile

This was the second time stay at this hotel after three years.What a shocked, the reception check in counter service was damn bad.First of all two ladies and one man stationed on 15~8~15 morning totally ignorant I am queuing to check in tht time.Secondly, there was not even a gesture greeting at all when the Malay man served me .Thirdly,...

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1Thank James O
Melbourne, Australia
Reviewed 15 August 2015

This is our third stay at One World. We stay at this hotel because we have family on this side of town. We like the hotel because it is attached to 1Utama shopping centre which has shopping, entertainment, grocery shops and plenty of restaurants. We are a family of five with three teenagers. We like to book a junior suite...

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Thank Jenny K
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are grateful to your ceaseless allegiance and it’s always a big pleasure to welcome you back at One World Hotel. It is with great regret we learn about the setbacks you’ve faced during your stay, and let us ensure you that all the highlighted areas have been given great consideration for improvements to be made. Moreover,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $131 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
One World Hotel Malaysia/Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is well worth the money to stay in a Junior Suite. It gives you access to the Club Floor which offers tremendous hospitality.”
 of 5 bubbles philipscalzo, 24 Mar 2017 | Read review
“Choose the corner room for privacy”
 of 5 bubbles Skattierin, 14 Mar 2017 | Read review
“if you choose the luxurious one the key is the space in the room & the view. I stayed at 18th floor coz I love both of it.”
 of 5 bubbles mollyv243, 13 Mar 2017 | Read review
“ask for corner rooms if you want total privacy. we stayed in 615”
 of 5 bubbles JohanAmilin, 5 Mar 2017 | Read review
“The suites are very affordable.”
 of 5 bubbles KLbizTraveller, 20 Feb 2017 | Read review
5 of 5