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One World Hotel

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One World Hotel
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1,006 Reviews from our TripAdvisor Community

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Showing 945: English reviews
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Located next to the offices and the shopping mall (1 Utama is just a walking distance away with covered and air-con). The place is convenience if choose to stay at Bandar Utama. The function room is at the lower ground.

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Helpful?
1Thank joanadventure
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are elated to learn that our endeavor to offer our guests unmatched hospitality met your approval. Thank you again for staying with us and we look forward to you joining us again soon. Until then, best regards.

Reviewed 4 weeks ago via mobile

Near to One Utama shopping mall. Lots of shopping area in Damansara and the Curve shopping mall is about 10-15mins drive away. Overall it was a very good hotel...Room was quite big and spacious, staff were friendly with good service. Breakfast buffet should have more varieties but its quite reasonable.

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Helpful?
Thank Daryl A
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing One World Hotel as your preferred destination. We are gratified to learn that your journey with us has been pleasant and prosperous as it is our constant endeavour to ensure that guests have a memorable experience. Please don't wait too long to grace us with your presence! Until then, best wishes.

Singapore, Singapore
Reviewed 4 weeks ago

No point having a non-smoking room when you can be a passive smoker in one. No enforcement of no smoking in the non-smoking rooms by the hotel. They just don't care. Can you fine these idiots? They clearly are smoking too much that their brains are useless. Come on man! Smoking in one room will affect the whole floor! Why...

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Helpful?
Thank HotelHellNot
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your review which I must say we are disappointed to note, as the hotel prides itself on offering exceptional service and we regret that you returned home not completely satisfied with your experience. As a much-valued guest, your observation is vital for us to understand the areas that require our attention and to improve...

Reviewed 5 weeks ago

I have stayed in One World Hotel a few times and it has always been pleasant until 2 days ago. Check in was horrible due to a Front Office Assistant who was very unprofessional and grumpy. It was crowded and I totally understand and I had no complain waiting for my turn to go but when it was my turn,...

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Helpful?
3Thank Hanisha Irena A
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We truly appreciate the time taken to provide us with your valuable observations during your recent stay with us and regret to hear that the level of professionalism of our team failed to meet your expectations. We are most concerned to note the shortfalls you have encountered on this occasion and please be ascertain that all mentioned...

Katy, Texas
Reviewed 9 December 2016 via mobile

Rooms are very nice, good finishing and nice services. TVs with AirPlay so you can connect your phone/tablet... Actually quite convenient. The breakfast is very good including nice variety of options and very Friendly staff. The only thing I hated was the smoking lobby/bar... Why! The lobby smells to cigarettes...

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Helpful?
Thank Hector C
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, First, it was truly a pleasure to serve you and we are honoured to be chosen as your home away from home. Glad to note that our luxurious room, culinary offerings as well as the team's exemplary hospitality were to your expectations. Just to share, effective 1st of January 2017 the lobby will be a smoke free...

Reviewed 9 December 2016

I decided to stay at this hotel cause the room come with 2 queen size bed suitable for my family (2 adults and 2 kids). So i booked Deluxe Twin during my stay... This hotel is access to the shopping mall. Breakfast spread was really good... Bathroom was big (attached bathtub) Landscape of swimming pool are beautiful.. I had pleasant...

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Helpful?
Thank Rina_Ismail
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Since the hotel’s opening, we aimed to provide only the best possible customer service to our patrons hence, it is with pleasure to note that we were able to meet the goal that we have set to achieve. Your feedback and recommendation are much appreciated and we look forward to the pleasure of being of service to...

Singapore, Singapore
Reviewed 6 December 2016

I stayed at the hotel quite often and during my business trips. I like to room especially the bed and the room is big and clean. I booked total 3 rooms on 2 Dec. 2 rooms for 2 nights and the other 1 room is only 1 night. I am disappointed with the air-con in one of the room (1114)...

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Helpful?
Thank onglenghuat2506
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your continued support and for your valuable feedback. We regret to note that you did not enjoy your stay with us as expected and would therefore like to convey our sincerest apologies for the lapses encountered. Remain certain that your observations will be closely looked into with the respective team for improvements to be...

Singapore
Reviewed 6 December 2016

It was a 4 day vacation to the hotel with my 2 young children. We arrived to the hotel check-in with some issues with the hotel booking via a third-party booking system. The reception staff (Ms Siti) was very professional and sorted out our issues in less than 3 mins! We checked into the room, it was spacious, two queen...

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Helpful?
Thank VincTeo
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We aim to provide our patrons with exquisite services coupled with warm hospitality in the hope of making every stay unforgettable. Your appreciation has been received with much gusto and has been a great source of motivation. Sincerely hope you will stay with us again during your next visit, which is hopefully soon...

Singapore, null, Singapore
Reviewed 5 December 2016

From the room reservation, to check out, the level of service that I experienced here was just stellar. The front desk staff were warm and welcoming, making the check-in process a breeze. Our room was an Executive Deluxe on the 19th floor, which gave us access to the Lounge as well. The beds, decor, and bathroom were very clean and...

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Helpful?
Thank Amy T
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are humbled and grateful beyond words for your kind commendation. Our diligent team work really hard to make your stay flawless and your acknowledgement of their effort is much appreciated. Rest assured we have taken note on your feedback regarding our robes and will review it with the team. With this said, it is our pleasure...

Reviewed 5 December 2016 via mobile

From the moment you step into this hotel lobby...the pungent smell of cigarette is so pervasive that you just want to switch hotel immediately! Even along the corridors of non-smoking floor (we stayed 6th) you can smell the strong unpleasant cigarette smell. I would say please avoid this hotel if you have low tolerances for cigarette smoke and smell.

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Helpful?
Thank Terence W
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We highly appreciate the time taken to share your valuable opinion with the TripAdvisor community and regret to learn that your recent visit was not as envisaged. Please be ascertain that the highlighted area requiring improvements have been noted for corrective measures and implementation is to follow. We hereby are pleased to share that effective January 2017...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $131 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
One World Hotel Malaysia/Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club floor rooms is worth the extra dollar”
  • Great choice of inhouse movies
 of 5 bubbles Rafflesia, 6 Jan 2017 | Read review
“Good location. Connected to a big shopping mall.”
 of 5 bubbles WCY73, 26 Dec 2016 | Read review
“I was in room 1613 and was very quiet both internal and external”
 of 5 bubbles the_one_and_only_hof, 19 Dec 2016 | Read review
“2 Bedroom suite is an ideal choice when you have a group of friends staying there”
 of 5 bubbles Conjurer, 15 Dec 2016 | Read review
“Choose a room that has no aircon if you don't want to be a passive smoker.”
 of 5 bubbles HotelHellNot, 13 Dec 2016 | Read review
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