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Pullman Kuching

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Pullman Kuching
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1,890 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
Reviewed 9 January 2017

I have stayed at Pullman Kuching several times and each time, the rooms are good, clean and spacious. However, a little caveat on the cleanliness is the visible dust layers that can be visible on the laminated floors. Only thing about the room, is the soft lighting which does not make it very condusive for working inside the room. Bathrooms...

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Helpful?
Thank Yogaraj T
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Yogaraj T, Thank you for your recent stay and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay a comfortable and enjoyable one. We appreciate your comments and look forward to welcoming you again! Yours sincerely, Annie Majidi Guest Experience Manager

Perth, Australia
Reviewed 9 January 2017

Morning buffet certainly has improve hugely with wider selection of high quality western and local delicacy. Satay was juicy and soft . Kolo me and laksa are up to standard. My kids love the salad table with their favourites fruit, longan and lychee and coconut jelly. Staff are friendly and helpful. They even bring down our luggage to our car...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jonathan K
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Jonathan K, Thank you for your perfect review and for choosing our hotel.It was a pleasure to have you as our guest. We're glad to hear that our extensive breakfast and services meets your expectations.We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon. Have a nice day...

Preston, United Kingdom
Reviewed 8 January 2017 via mobile

I've stayed at the Pullman previously and had no hesitation in booking the hotel again following my previous visits to the Pullman. Lobby is very large and open with a bar area and restaurant amongst it. The rooms are large and comfortable with views that extend as far as the eye can see. Everything you need and require for the...

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Helpful?
Thank PhilipFB
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear PhilipFB, Thank you for choosing Pullman for your recent stay in Kuching, Sarawak. We are delighted to hear that you had an enjoyable time at our hotel. Thank you so much for your kind support. It was a pleasure to have you as our guest and we hope to see you again soon. Have a nice day ahead!Thank you....

Kuala Lumpur, Malaysia
Reviewed 7 January 2017

The hotel is a very big hotel. Well situated. No personal approach. We had a very bad smell on our level (level 16). Our room was not clean: lot of dust behind doors and still some stuff remaining in the fridge (starbucks coffee cup from previous guests). Tried to get a taxi on christmas eve but they didn't manage to...

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Helpful?
Thank travelingwithtw0kids
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear travelingwithtw0kids, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 6 January 2017

For a very reasonable price I found Pullman Kuching : 1. Very comfortable, peaceful & fresh looking lobby! 2. Superb Staff especially the front desk & Guest Services (Rebecca, Daisy & Annie Zainab). Just outstanding! 3. Fantastic Breakfast. A lot of choices. 4. Modern room. Love love love the bed & pillows. 5. Great location. Actually the best if you...

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Helpful?
Thank Dzull D
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Dzull D, I would like to take this time to personally thank you for staying with us at the Pullman Kuching. We know that you have many choices when traveling and your business is very much appreciated. We are pleased to hear that enjoyed your stay, and that our hotel property and staff exceeded your expectations. Thank you for...

Pontianak, Indonesia
Reviewed 5 January 2017

Good: Fast Check in and out. Friendly and professional staff. Good selections of breakfast menu. Room for improvement: Quality of Pastries especially Croissant. Heated poolside Jacuzzi should be fixed. Tips: There is a shopping mall located just beneath the hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Irwan T
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Irwan T Thank you for your recent stay at the Pullman Kuching. We are delighted to hear that your stay was pleasant and that our accommodations and services were acceptable to you. Please let us know if there's any ways that we might make improvements in the accommodations and services for our valued guests. We hope we could have...

Singapore, Singapore
Reviewed 2 January 2017

Review collected in partnership with Pullmanhotels.com
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Thank Richard H
PullmanKuching, Manager at Pullman Kuching, responded to this review

Reviewed 2 January 2017

This is a very mixed review - I really wanted to give a higher rating but there are some service and quality issues that really do need to be addressed for the hotel to merit a 5 star rating. We stayed for 4 nights from 23 - 27 December as a short Christmas break from our usual base and our...

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Helpful?
Thank Anthony D
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Anthony D, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies.Pertaining to smelly corridor, slippery floor in the shower cubicle while I wish you had a better experience, it is feedback...

Reviewed 31 December 2016

I stayed at this hotel for the three days two nights stay on 24.12.2016 until 26.12.2016. I booked for deluxe twin room via phone. Upon checked in, the front desk gave me room 809 at the 8th floor. The room is considered below average. The tv not functioning well due to cable problems. We called for assistance and waited for...

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Thank FidelisPatrick6700
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear FidelisPatrick6700, Thank you for taking the time to share your experience at Pullman Kuching. I am deeply saddened to read that you had a disappointing experience, and I do apologize for the inconveniences caused.Our aim is to ensure all our guests have a pleasant and comfortable stay, however, learning that we were unable to meet your expectation and to...

Singapore, Singapore
Reviewed 29 December 2016

It was great that we gotten an upgrade & the front line staff are really friendly plus helpful. Location was ok short walking distance down to the street and short rides to some shopping Malls. However, I had decided to rate at 3 due to certain issues. The aircon in room was just too cold even I had switched it...

Review collected in partnership with Accorhotels.com
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Thank 850alicew
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear 850alicew, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that some of your experiences did not meet your expectations; allow me to express my sincerest apologies. Regarding the housekeeping issue and your aircond in the room,rest assured that we are taking the appropriate measures to address the problem....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $59 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Kuching 4.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Family Hotel in Kuching
#3 Business Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
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Questions? Get answers from Pullman Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the Rejang River which is lovely at sunset..”
 of 5 bubbles alfredc466, 16 Feb 2017 | Read review
“Go for an upper floor for the views”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
“Sarawak is a lot better value than KL so it was possible to book the exec lounge which was very good value.”
 of 5 bubbles brianrobertn, 20 Jan 2017 | Read review
“bad smell on 16th floor. Ask room not close to the elevators, it gives a lot of noise at night.”
 of 5 bubbles travelingwithtw0kids, 6 Jan 2017 | Read review
“Buy Deluxe Room. View facing Mount Santubung”
 of 5 bubbles dzulld, 5 Jan 2017 | Read review
5 of 5