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Pullman Kuching

Expedia.comUSD 46*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pullman Kuching
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1,952 Reviews from our TripAdvisor Community

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Showing 1,727: English reviews
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Shah Alam, Malaysia
Reviewed 2 days ago NEWvia mobile

2 single beds room - beware the tiny single beds, not even super single size. Bathroom small hanging area with loose metal bar - it fell off while bathing. Business centre is actually a small server room without printer / scanner and no staff inside. Had to stand at check in counter to work and get things printed. Breakfast egg...

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Helpful?
Thank elaynecsw
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Quick and friendly check-in Nice rooms (deluxe) with full bathroom and lounge area in the room. Good location downtown, Breakfast Buffet was a good mix between local and international dishes on offer. 😀👍🏽

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Helpful?
1Thank Timothy F
Reviewed 2 days ago NEW

When I first call to book, they told me I can only do it online. FIne, did not bother t=me that much, But when I did book a 2-night package inclusive of breakfast, it was so difficult for me to have breakfast every morning as they kept telling me my room did not come with breakfast, hence I had to...

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Helpful?
Thank Sarah Ileen L
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear Sarah Ileen L, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay at the Pullman Kuching recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. At Pullman, we are very concerned with the satisfaction of all our guests, and...

Kota Kinabalu
Reviewed 3 days ago NEW

I have stayed at this hotel since it was started and in my opinion, it is the most comfortable place to stay in Kuching. The location is central and the service is good. However, there are no more pillow menu and the TV channels selections are limited and does not tally with the TV Guide. The fruits sent to me...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Awangku Hassana... P
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear Awangku Hassana... P, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay at the Pullman Kuching recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. At Pullman, we are very concerned with the satisfaction of all our guests, and...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Nice, comfortable and spacious room but hotel management needs to look into the following improvement opportunities. 1. A few 3 pin power supply ports are defective and require replacement. 2. Defective weighing scale and chair difficult to move due to bad rollers. 3. Smelly toilet maybe due to bad ventilation. 4. Front door difficult to close.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank teik_ling_yeoh
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear teik_ling_yeoh, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay at the Pullman Kuching recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues...

KL
Reviewed 6 days ago NEW

Upon arrival, the Front Desk staff is helpful and manage my check-in promptly. Concierge is helpful and provided me useful solutions as I have many luggage with me for the next day business exhibition (in Pullman Kuching). At night, I called Operator to ask for help for the TV channel - the operator is friendly and helpful in taking my...

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Helpful?
Thank sengfattl
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear sengfattl, Thank you for choosing Pullman for your recent stay in Kuching, Sarawak. We are delighted to hear that you had an enjoyable time at our hotel. Thank you so much for your kind support. It was a pleasure to have you as our guest and we hope to see you again soon. Have a nice day ahead!Thank you....

Ipoh, Malaysia
Reviewed 6 days ago NEWvia mobile

Pullman hotel used to give an impression of classy hotel with good amenities. However, this hotel did not live up to the standard. Although it has a large and bright lobby with good restaurant. The room did not meet expectation with a bad odour at corridor to room. Power point at the desk did not work well with only one....

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Helpful?
Thank Bernard F
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Bernard F, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

kuala lumpur
Reviewed 2 weeks ago

Pullman is great hotel and hotel room space is bigger. And also great location to access waterfront and city center. Only the problem is hotel room that i stay having aircond problem cannot adjust the temperature. Appreciate solve it soonest. Definitely stay Pullman if visit kuching again.

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Helpful?
Thank soushi01
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear soushi01, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Chesterfield, United Kingdom
Reviewed 2 weeks ago

Stayed for 6 nights while visiting family who work in Kuching. Great room with wonderful views, excellent breakfast and staff were brilliant.The room was decorated with rose petals and the towels were made into swans as it was the birthday of my wife the day we arrived.

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Helpful?
1Thank barrynicholl
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear barrynicholl, We very much appreciate your comments regarding your stay at the Pullman Kuching. We are delighted to read that you had an excellent stay,loved the room set up deco and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warmest regards,...

Antwerpen
Reviewed 2 weeks ago

The Pullman is in a good location just minutes from the river and with eateries within walking distance. The large white lobby is a nicely cool space after the outside heat. Reception was friendly and efficient. Our room was spacious and well equipped if very slightly faded and the bathroom was also large. The lobby bar are is very pleasant...

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Helpful?
1Thank Terry B
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Terry B, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $63 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Luxury Hotel in Kuching
#3 Family Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
12 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose this place at all”
, 22 May 2017 | Read review
“definitely a good choice”
sengfattl, 18 May 2017 | Read review
“all rooms have great views”
barrynicholl, 5 May 2017 | Read review
“Room facing the river”
TerryB723, 5 May 2017 | Read review
“Executive floor if you can afford it!”
Travelgypsyisme, 3 May 2017 | Read review
5 of 5
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USD 46* /night
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Prices are for 1 room, 2 adults
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