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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Traveller (3022)
Room & Suite (620)
Pool & Beach (451)
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Overview
  • Excellent46%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(116 reviews)
“five sails”(55 reviews)
“cafe boleh”(54 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (3,112)
There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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1,064
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88
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All reviewsal frescofive sailscafe bolehgolf viewbowling alleysilk gardenspice islandmarina clubshuttle busswimming poolnorth borneo railwaysmall beachevery hourclub roommanukan islandtennis courtsthe south china sea
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791 - 795 of 2,401 reviews
Reviewed 23 August 2016 via mobile

Eleven members of our family enjoyed a great break at the Magellan. We can recommend this place. The rooms were especially good with comfortable beds and a roomy size. The restaurants catered with different types of food which was good for teenagers and vegetarians too....More

Thank shoebelle
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 26 August 2016

Dear shoebelle, Thank you for taking the time to share your stay experience on TripAdvisor. Your succinct review is very much appreciated. It brings us great joy to have like-minded guests, like yourself, who appreciate and enjoy our guest room, facilities, amenities and service. That...More

Reviewed 23 August 2016

Love the location, the facilities especially the sunset!!! Hotel rooms are either golf view or sea view, both breathtaking! Golf view rooms have the chance to spot on mount Kinabalu especially morning, sea view rooms are best for sunset and it's an advantage if you're...More

1  Thank danielwmn
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 26 August 2016

Dear danielwmn, Thank you for taking the time to post a review on our TripAdvisor page. Your positive comments in regards to our location, facilities, sunset view, rooms, lobby lounge and service are a great encouragement to all of us. However, we do apologise for...More

Reviewed 22 August 2016

Room (Visited a several times this 2016) Room was great, spacious and well maintained. Although, it gives you a feeling of a little old on their design and furnitures, sofa and chairs in room are a little worn out. Should in the near future be...More

Thank KhinChong
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 26 August 2016

Dear KhinChong, Thank you for taking the time to post a review on our TripAdvisor page. Glad that you had enjoyed the spacious, resort ambience during your stay with us. Your positive comments in regards to our room service's tasty menu offerings and car park...More

Reviewed 22 August 2016

There is a staff called Marvyn Jason who is very friendly and helpful. This hotel is very lucky to have this staff in their group. Also the decoration of this hotel is great, not too fancy but right on the point. The bar is also...More

Thank Rona L
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 26 August 2016

Dear Rona L, Thank you for taking the time to post this succinct 5-star review on our TripAdvisor page. We love your title 'JUST LOVE THIS HOTEL'! It brings us joy to read how much you enjoyed the Sutera Harbour experience during your stay with...More

Reviewed 21 August 2016 via mobile

Me and my fiance staying in pacific sutera for 3D2N. We booked for golf view room. Upon chck in our room is not ready as it was 12noon. However aftr 30minute waited , the staff call us to inform that our room is prepared. We...More

Thank bella f
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 26 August 2016

Dear bella f, Thank you for taking the time to post this succinct 5-star review on our TripAdvisor page. It brings us joy to read how much you enjoyed the Sutera Harbour experience during your stay with us. Your compliments for our team at The...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 129 - USD 397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 129 - USD 397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (3022)
Room & Suite (620)
Pool & Beach (451)
Dining (168)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
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Kris L
30 May 2018|
AnswerShow all 2 answers
Response from Aamar D | Reviewed this property |
Hi There is the 4 islands dedicated to the Malaysian president, you can sail from the harbour and perhaps prior ask the guys that do the tour guides regarding fishing and if prohibited.
0
Votes
rabymom55
16 May 2018|
AnswerShow all 3 answers
Response from Mauro189 | Reviewed this property |
Yes
0
Votes
CrippleHoney
16 April 2018|
AnswerShow all 2 answers
Response from Mauro189 | Reviewed this property |
Pacific next door does
0
Votes
Room Tips
"Family with kids can choose to stay at club room as it's more spacious."
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"Ground floor, seaview"
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"swimming pool view able to view sunset."
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"sea view, habour, habor, private, beach, club, bar, sunset, poolbar, clean, beautiful, safe"
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