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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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2,413 Reviews from our TripAdvisor Community

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There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Showing 1,863: English reviews
Perth, Australia
Reviewed 6 October 2014

The fact that I have stayed at The Sutera Harbour Resort eight times is a good indication of how much I enjoy my stays. The resort offers two choices of accommodation. I have tried both but prefer the hotel style Pacific. One advantage of being at the resort is that you can use the facilities and restaurants in any section...

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Helpful?
1Thank mrswills1
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear mrswills1, Thank you so much for sharing such fabulous comments on TripAdvisor. We are very pleased to learn that your stay with us and service you received exceeded your expectations. We have shared your kind compliments with our teams, and certainly recognised Nils, Sabri, Salamah and Josdie for being particularly impactful in delivering the Sutera Harbour hospitality. Thank you...

Gloucestershire, United Kingdom
Reviewed 6 October 2014 via mobile

We stayed in a club room for 2 nights as part of our honeymoon. It was worth paying extra for club as the drinks and canapes were good quality. Breakfast was very nice too. The staff were lovely. We mentioned we were on honeymoon and when we arrived back in our room later that day, there were swan shaped towels...

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Helpful?
Thank moulecj
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear moulecj, Thank you for your high praise and most generous feedback on TripAdvisor. It is most rewarding to know that we were successful in making your Honeymoon celebration a memorable one. We would like to take this opportunity to wish you a lifetime of love and happiness! We hope you had the chance to try out our internationally renowned...

Rhyl, United Kingdom
Reviewed 5 October 2014

We were very pleased with our room overlooking the pool. Spacious, clean and very comfortable. The pool area is pleasant and you can also use the facilities of the sister hotel Pacific Sutera and Country Club. The hotel over looks the sea and has a good choice of dining places within the complex to choose from. They offer a shuttle...

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Helpful?
Thank Netty04
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Netty04, Thank you for sharing a review on TripAdvisor. We are happy to read that you thoroughly enjoyed your stay experience with us. It brings us great joy to have like-minded guests, like yourself, who appreciate and enjoy our guest room, facilities, amenities and service. Glad you took the opportunity to experience a train ride adventure aboard our North...

Perth WA
Reviewed 5 October 2014

Stayed here in late Sept/early October 2014 for 7 nights in a Club room. We stayed here some 7 years ago and decided to give it another try. The last visit was excellent mind you. For this visit, because we were celebrating a significant birthday and our 30th anniversary, we decided to go Club. Positives - the staff are so...

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Helpful?
Thank Lamlim13
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Lamlim13, Thank you for your 5 star review! We would like to thank you for choosing us as your holiday destination to celebrate a double celebration; your 30th Wedding Anniversary and a significant birthday too! It brings us joy to read how much you enjoyed the Sutera Harbour experience during your stay with us! Your compliments for Arthur, Adrian...

Bangkok, Thailand
Reviewed 5 October 2014

Stayed in Magellan Sutera for 5 nights. Previously I've tried the Pacific Sutera but I think the decoration, lobby and the room is much better in the Magellan, but it is more expensive than the Pacific. I've stayed in a seaview room which is nice, room was spacious and has a balcony. Breakfast was nice but full of tourists. The...

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Helpful?
Thank Sakon_m
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Sakon_m, Thank you for posting a review about your recent stay experience with us. Happy to hear that The Magellan Sutera Resort is to your liking and that you enjoyed its newly refurbished rooms, amenities and services. It was truly unfortunate that the swimming pool was under maintenance works. However, we hope you had the opportunity to explore the...

Perth
Reviewed 3 October 2014

We had a 5 night stay in KK and chose the Pacific Sutera. Not quite as stuffy as its big brother Magellan next door but you can use their facilities. Very nice room, breakfast in the restaurant overlooking the grounds, marina and pool. Booked snorkelling tour to Gaya Island and swan with Nemo! Also did the Borneo Rail trip which...

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Helpful?
2Thank Jan P
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Jan P, Thank you for sharing a review on TripAdvisor. We are happy to read that you thoroughly enjoyed your stay experience with us. Glad you took the opportunity to head out to this islands for some snorkelling fun and also went on a train ride adventure aboard our North Borneo Railway steam locomotive - a MUST DO when...

Melbourne, Australia
Reviewed 26 September 2014

We truly enjoyed our stay at the Pacific Sutera. We had adjoining rooms, staying here as a family with 2 kids. Rooms were clean, comfortable and well appointed. The buffet breakfast was excellent with a large selection of quality food. In a great location at the harbour it is easy to get a boat out to the islands for a...

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Helpful?
2Thank 21dreams
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear 21dreams, Dear guest, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. Your review is very much appreciated and we are glad you had a memorable experience during your stay with us. Perhaps on your next visit, you may want to try the Executive Suite Room at The Magellan Sutera Resort which is just...

Huddersfield, United Kingdom
Reviewed 26 September 2014

Have just returned from a 6 night stay. This is a lovely hotel in beautiful well maintained grounds set around the marina. The rooms are beautifully appointed, large, spotless with very comfortable beds. We had a balcony overlooking the marina. Rooms have air conditioning and a ceiling fan. We ate in the buffet restaurant, 5 Sails, which has an excellent...

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Helpful?
Thank Happywanderer820
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Happywanderer820, Thank you for taking the time to share your stay experience on TripAdvisor. Your succinct review and '5 star' rating are very much appreciated. It certainly brings us great joy having like-minded guests, like yourself, who appreciate and enjoy our guest room, facilities, amenities and service. Your positive comments are a great source of motivation for all of...

malaysia
Reviewed 25 September 2014

I stayed at the Magellan Sutera for two nights. Loved the surroundings and the sea. It's a beautiful resort with lots of tourists. Service is top notch too. However, I feel some of the food inside the hotel surroundings are very expensive. Overall, this is a top notch hotel

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Helpful?
Thank malaysia132
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear malaysia132, Thank you for posting this 5-star review on our TripAdvisor page. Love the title 'Excellent hotel'! It certainly brings us great joy to read that you enjoyed your stay with us at The Magellan Sutera Resort. We would have loved to have you with us for a little bit longer to explore our side of paradise. Of course...

Singapore, Singapore
Reviewed 24 September 2014

This hotel is perfect, we enjoyed every moment of our stay. Our rooms were elegant, clean, tidy, and so does the whole hotel including the pool area, the restaurants and common areas. We tried the Al Fresco restaurant and the Muffinz deli cafe, the food was excellent, and both were perfect for us adults and our children. It was nice...

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Helpful?
1Thank BZsofia
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear BZsofia, Thank you for posting a 5-star review on TripAdvisor! We love the title too, 'Best vacation'! It's a great joy to read that our Resort met your needs and you enjoyed the room and facilities we have to offer. Glad you had the opportunity to try some of our 15 dining outlets spread out throughout the Resort. Your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $149 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Spa Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#5 Luxury Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
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Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view room”
 of 5 bubbles 205liliank, 20 Feb 2017 | Read review
“Rooms in Marina wing have nice views”
 of 5 bubbles JMac1958, 15 Feb 2017 | Read review
“ask for a room with seaview”
 of 5 bubbles 761iwanl, 15 Feb 2017 | Read review
“best view. nice pool.full of entertainments”
 of 5 bubbles yao718, 13 Feb 2017 | Read review
“Ask for waterfront views and close to pool.”
 of 5 bubbles Greg534, 13 Feb 2017 | Read review
5 of 5