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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Traveller (3022)
Room & Suite (613)
Pool & Beach (446)
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Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(116 reviews)
“five sails”(55 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (3,103)
There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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1,058
844
292
113
88
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All reviewsal frescofive sailscafe bolehgolf viewbowling alleysilk gardenspice islandmarina clubshuttle busswimming poolnorth borneo railwaysmall beachevery hourclub roommanukan islandtennis courtsthe south china sea
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21 - 25 of 2,395 reviews
Reviewed 3 weeks ago

The services are great as most of the staffs are very friendly and helpful. We stayed at the pacific sutera but as guest we are allow to enjoy the magellan sutera amenities as well. There are private beaches for the guest although is pretty small/short...More

Thank flygja
Response from SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 weeks ago

Dear flygja, Thank you for choosing Sutera Harbour Resort as your preferred stay in Kota Kinabalu. We are glad to learn that our warm and friendly employees have served you to the best of their abilities. We hope that you and your wonderful family have...More

Reviewed 3 weeks ago

In September/October 2017 my wife and I travelled to Malaysian Borneo taking in Sarawak, based around Kuching, and Sabah, based around Kota Kinabalu and Sandakan. Our private tour was with Wendy Wu and the hotel they selected for us at Kota Kinabalu was the Pacific...More

Thank OrderintheHouse
Response from SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 weeks ago

Dear OrderintheHouse, We would like to take this opportunity to thank you for leaving such a beautiful and in-depth review of Sutera Harbour Resort. We hope that you have managed to create some unforgettable memories with us along the way. We are honored to have...More

Reviewed 3 weeks ago via mobile

Wonderful resort with a view of the sea. Friendly staff. A bit away from the town centre not suitable to walk due to the intense heat.using Grab their version of Uber us reasonably priced. Local cuisines are wonderful. Only disappointment their inclusive breakfast are not...More

Thank DaVen T
Response from SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 weeks ago

Dear DaVen T, We would like to thank you for taking the time to write us a review. It has been our pleasure to have served you during your time with us at Sutera Harbour Resort. We are glad to learn that you enjoyed the...More

Reviewed 3 weeks ago via mobile

We booked moonlight dinner days ahead via: email, telephone, on site...But the there was no record... What a pity .... The room make up could be annoying as they stopped us from sleeping... Not worth the money spent ...More

1  Thank Yun L
Response from SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 weeks ago

Dear Yun L, We regret to learn of the service lapse that you have encountered. Please be assured that this is not reflective of the usual service standards that we pride ourselves on. We have sent you a personal message and awaiting your reply. Once...More

Reviewed 4 weeks ago

We recently stayed at the Sutera Harbour Magellan in Kota Kinabalu. This resort complex is massive, spanning two hotels - Magellan and Pacific - as well as a Marina. We stayed in the Magellan Club wing, the rooms are enormous, with a super king bed...More

Thank kath-lee0810
Response from SHR-Management, Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 2 weeks ago

Dear kath-lee0810, Thank you for choosing Sutera Harbour Resort as your preferred stay during your time in Kota Kinabalu. We are glad to learn that you enjoyed our spacious and comfortable rooms. We hope that you had an amazingly comfortable and relaxing time. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 130 - USD 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 130 - USD 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (3022)
Room & Suite (613)
Pool & Beach (446)
Dining (163)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kris L
30 May 2018|
AnswerShow all 2 answers
Response from Aamar D | Reviewed this property |
Hi There is the 4 islands dedicated to the Malaysian president, you can sail from the harbour and perhaps prior ask the guys that do the tour guides regarding fishing and if prohibited.
0
Votes
rabymom55
16 May 2018|
AnswerShow all 3 answers
Response from Mauro189 | Reviewed this property |
Yes
0
Votes
CrippleHoney
16 April 2018|
AnswerShow all 2 answers
Response from Mauro189 | Reviewed this property |
Pacific next door does
0
Votes
Room Tips
"swimming pool view able to view sunset."
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"sea view, habour, habor, private, beach, club, bar, sunset, poolbar, clean, beautiful, safe"
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"Request ocean view"
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"Golf view is also great!"
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