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Promenade Hotel

24/05/2017 25/05/2017
1 room 2 adults 0 children
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Promenade Hotel
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563 Reviews from our TripAdvisor Community

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Showing 474: English reviews
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London, United Kingdom
Reviewed 4 days ago NEWvia mobile

The title says sums up pretty much all of the good stuff about this place. The pool is extremely disappointing by adult standards however, kids should still be able to enjoy. The overall building and interior is old and rundown however, the rooms have recently been refurbished and are modern and nice. The bar is a letdown as well. The...

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Helpful?
Thank nbison
Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

Just check in today. Came at 220 pm, was informed room x ready but the receptionist was very helpful to find me a similar room and managed to check in immediately! Kudos to team. Noticed that this hotel have very large wave of people staying in however, their service was impressive. Location: Very strategic you can walk to find almost...

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Helpful?
Thank zaynaomar257
About Hotel's Favourite Review
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear zaynaomar257, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our facilities and our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Yes, we couldn’t agree with you more...

Putrajaya, Malaysia
Reviewed 2 weeks ago via mobile

I booked this hotel superior room via agoda and ckearly mentioned that i want king bed.so many problems happened at the receptioniest which i can say not helpful and very slow at their works. I have wait almost half and hour to que for the room.and the staff keep on mentioned that if you need king size bed you have...

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Helpful?
Thank fardzli
Kuala Lumpur
Reviewed 2 weeks ago

Location is great being just across from the Waterfront/mall so you have a lot of options if you feel like wandering outside the hotel after a long day. The common areas of the hotel look rather dated so you will be pleasantly surprised to see how modern the rooms are - small but functional; after all, you're just going to...

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Helpful?
Thank DazzaRB
Reviewed 2 weeks ago

This is the 2nd time I checked in for business trip and I must say that I really liked the service here. I stayed in the Club room and the priviliges are superb - Free mini bar refreshed daily, complimentary sunset cocktails, complimentary coffee daily at the lounge, friendly service. The room is well maintained and clean. Breakfast buffet at...

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Helpful?
Thank Raven B
Kata Beach, Thailand
Reviewed 4 weeks ago via mobile

I had a junior suite with sea view, it was very nice , plenty of space and all good facilities. A nice bar on the ground floor with live music. The Chinese restaurant had good quality food which was enjoyable. The hotel restaurant has al a cart and buffet which was quite good. There are plenty of restaurants nearby Times...

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Helpful?
Thank franktheshoe
Reviewed 4 weeks ago via mobile

We stayed there for 4 nights and unfortunately i dropped my anklet somewhere in room 305.it was in the inside pocket of my bag that i used when we went to manukan island.but,it slipped out my mind that i put it there and i just took out everything when we came back from the island. I'm really hoping for the...

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Thank Alegarbes
Reviewed 22 March 2017 via mobile

Our room had a beautiful sea view. This hotel is nothing short of marvelous! The staff are very helpful and friendly. Lovely smiles everywhere. Beautiful receptionists with helpful recommendations. Breakfast was more than delicious! Kept us going till late afternoon. Highly recommended place to stay. We will come back one day soon!

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Helpful?
Thank daddyFlyd
Lahad Datu
Reviewed 20 March 2017

The room is wide and look like new Towel is clean Wifi speed very satisfied More television channel Breakfast is more common but better than breakfast at other hotels Dinner buffet than last time I eat a lot worse

Review collected in partnership with this hotel
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Helpful?
Thank ckleongpps
Ahmedabad, India
Reviewed 17 March 2017

I had booked a superior room but due to unavailability, got upgraded to junior suite. The suite was very comfortable with sea view. The complementary breakfast is also quite good with a variety of dishes. The staff behaviour is excellent.

Review collected in partnership with this hotel
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Thank anujjohri

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24/05/2017 25/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Promenade Hotel

Address: Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $67 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Promenade Hotel 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, TripOnline SA, Agoda and HotelQuickly so you can book your Promenade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Hotel Style:
#9 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Promenade Hotel staff and other travellers.
9 questions
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See all questions (9)

Questions? Get answers from Promenade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor and above for non-smoking rooms, reject lower floor rooms”
  • Bathroom
  • Bathroom
  • Digital touch screen switches at bedside including master switch
  • Wardrobe
  • Minibar with two bottles of water daily & coffee tea boiler
  • King Bed & settees
  • Toilet seat
laborday2009, 8 Mar 2017 | Read review
“Go for a room on the Premium floors.”
Professional-Pilgrim, 5 Feb 2017 | Read review
“Good views on 11th and 12th floor, but avoid the rooms on the short corners where you'll have limited sea views.”
  • Taken from the terrace on 11th floor, in the lounge.
yanzhang85, 8 Jan 2017 | Read review
“Sensor touch buttons were a pain. Difficult to get lights on at first try. Overall room lighting was also dark..”
rawnag, 13 Dec 2016 | Read review
“Get one that faces the sea.”
BrendanW218, 23 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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