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Promenade Hotel

Agoda.comUSD 55*
View Deal
06/06/2017 07/06/2017
1 room 2 adults 0 children
USD 76*
USD 55*
Great Deal
USD 65*
USD 56*
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Promenade Hotel
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575 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Western Australia, Australia
Reviewed yesterday NEWvia mobile

Stayed in Junior Suite for 5 nights @ 8th floor. This is a truely 4 star hotel. It seems like the hotel just newly refurbished with modern interior and great ambient lights. The only downside is the swimming pool. If the hotel can make thier swimming pool bigger and cleaner, i think it will be fantastic! Pros: - Clean and...

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Helpful?
Thank csiajoo
Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

Just check in today. Came at 220 pm, was informed room x ready but the receptionist was very helpful to find me a similar room and managed to check in immediately! Kudos to team. Noticed that this hotel have very large wave of people staying in however, their service was impressive. Location: Very strategic you can walk to find almost...

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Helpful?
Thank zaynaomar257
About Hotel's Favourite Review
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear zaynaomar257, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our facilities and our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Yes, we couldn’t agree with you more...

Johor Bahru, Malaysia
Reviewed 3 days ago NEWvia mobile

Stayed in this hotel due to a cancellation in our onward flight to another destination by our airlines. We were surprised that we were allocated this hotel for our overnight stay to catch the next flight out. We were also provided dinner which was a buffet at their cafe which was par excellence. The reception was prompt and efficient. The...

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Helpful?
Thank Joseph O
Reviewed 4 days ago NEW

I booked this hotel for 2 nights in April 2017. At the time of check in they did not tell me that there was a problem with the hot water system. Next day reception girl told me that hot water system was out of service for the last 2 days. for the entire hotel.Then the duty manager told me next...

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Helpful?
Thank kul s n
Indonesia
Reviewed 5 days ago NEW

I stayed in this hotel with my friends for 4 days. We stayed at the second floor. Staff are friendly. Room is clean, but the 2nd,3rd and last day, the toilet doesn't work properly. Internet didn't work too for us unless we go to the lobby. Breakfast is delicious. Mixed between Asian and Western food.The hotel is close to some...

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Helpful?
Thank Ana2228
Sepang, Malaysia
Reviewed 1 week ago

Stayed here from 11-13 May 2017 in Room 914. A bit to th eleft side of the hotel - which was good because you could see more ocean. More to the right and you'll see more of Oceanus. 1st, location is good. So good in fact, it's right across the ocean and Oceanus. Get it? Haha =D not that you...

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Helpful?
Thank khudri_johari
Reviewed 2 weeks ago

Arrived at the hotel at 330pm and I was told the room is not ready. Promised to call me when the room is ready but they didn't. So far the room is cozy and clean. easy to access town by walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank cliffsohss
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 2 weeks ago

We were staying in Deluxe room with the sea view. The room quite spacious (30sqm) and Tv got plenty of channels including Starsports. We've booked directly from the hotel website and get better price compared to agoda and the rest. The hotel located in the most vibrant area in KK. It just 550m to KK Waterfront, 750m to Night Market,...

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Helpful?
Thank Kakamal
Derbyshire, United Kingdom
Reviewed 3 weeks ago

Stayed 1 night here. Check-in was ok with pleasant staff. Room was a good size and clean. Bar service ok but it took about 10 minutes to make a mojito with very few people in there. However, when we tried to charge the drinks to the room we were sent to reception as we weren't allowed to do so. It...

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Helpful?
Thank Jayne N
Bristol, United Kingdom
Reviewed 3 weeks ago

We stayed there twice. On each occasion of two nights. Ideally situated, comfortable, friendly staff well appointed bedroom with ironing board and hairdryer. Plenty of toiletries. Restaurant has a wide range of foods to a good standard. There were a number of issues on the second visit, a number of which also occurred during the first visit. Clearly the hotel...

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Helpful?
Thank R5Bryant

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Promenade Hotel

Address: Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $73 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Promenade Hotel 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, Agoda, Booking.com, TripOnline SA and HotelQuickly so you can book your Promenade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Hotel Style:
#9 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Promenade Hotel staff and other travellers.
9 questions
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Questions? Get answers from Promenade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from dishonest management.”
kulsn2017, 19 May 2017 | Read review
“Please choose ocean view rooms. City view means you'll most probably looking at people's laundry hung at their apartment's balconies”
khudri_johari, 16 May 2017 | Read review
“1038 looks on to residential property”
482jaynen, 1 May 2017 | Read review
“8th floor and above for non-smoking rooms, reject lower floor rooms”
  • Bathroom
  • Bathroom
  • Digital touch screen switches at bedside including master switch
  • Wardrobe
  • Minibar with two bottles of water daily & coffee tea boiler
  • King Bed & settees
  • Toilet seat
laborday2009, 8 Mar 2017 | Read review
“Go for a room on the Premium floors.”
Professional-Pilgrim, 5 Feb 2017 | Read review
5 of 5
Agoda.com
USD 55* /night
View Deal
Hotwire.comUSD 65
Booking.comUSD 56
CancelonUSD 76
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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