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Hyatt Regency Kinabalu

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Hyatt Regency Kinabalu
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1,243 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Japan
Reviewed 2 weeks ago via mobile

I was very very disappointed with the room. We've booked a sea view room.... The room had a sea view yet the window was quit small and couldn't see the ocean from the bed...... Very different from photos I saw on trip advisor.... We've previously stayed at Grandis and enjoyed the great view from the room... We've spent twice money...

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Helpful?
Thank Mi S
Zug, Switzerland
Reviewed 2 weeks ago via mobile

The hotel is located directly in the center and offers a big pool. The rooms are very nice with big bathroom on excecutive rooms. Book ocean view room if you don't would like to view the backside of an ugly building.

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Helpful?
Thank AlfioDP
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear AlfioDP, Thank you for your positive review. I am glad to know that our rooms and facilities in the hotel fulfilled your expectation. Our sea view room is the most preferred among our guests where you will be able to see the beautiful South China Sea. As you had mentioned, Hyatt Regency Kinabalu is strategically located in the city...

Los Angeles, California
Reviewed 2 weeks ago

Okay, the good news: The public spaces are very nice, the pool bar is good, the food and drinks are very expensive. The staff is also very friendly. The location is central in the city, but I'm not certain that really mattered, because there's little to do in the city. The mall next to the hotel is not like any...

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Helpful?
Thank Terry D
Sydney, New South Wales, Australia
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank John D
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

We had a wonderful stay here. Loved the room but should have got the sea view room. Nice cafe to chill with friends..and the swimming pool is great but I absolutely love the location. There is this seafood fiesta like market just 150m out of the hotel. Also 15 minutes walk to the pier to catch that boat to island...

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Helpful?
Thank Azlina125
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear Azlina, Thank you for your 5-star review! I am pleased to know that you had a wonderful stay with us. At Hyatt Regency Kinabalu, we believe that providing the best services to our guests is our top priority. Our hotel is strategically located in the heart of the city, which provides ease of access to numerous activities and various...

Seoul
Reviewed 3 weeks ago

The staff members from the Club and Concierge desk were very helpful throughout my stay. I would like to especially thank Suzzie for helping me feed my daughter. We arrived at the lounge past the breakfast hrs one day, but Suzzie took us in and cooked very delicious overeasy for my 5 yr old daughter.Yummy!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Won Sang S
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Won for your 5-star review! I am glad to know that your stay with us was a pleasant one and that the services provided by our staff, especially the one mentioned, Suzzie, exceeded your expectations. All our staff at Hyatt Regency Kinabalu have always believed in providing nothing but the best service possible to our guests, to ensure...

London, United Kingdom
Reviewed 3 weeks ago

The entrance from the street is not what you would expect from a rated hotel, but once inside it is impressive. But the main thing which left the greatest impression on me was the staff. Everyone was so incredibly helpful, smiling and chatting and remembering my name. This makes such a difference when you are a solo traveller, and the...

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Helpful?
Thank jim_mc347
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you jim_rnc347 for your 5-star review! I am glad to hear that the services provided by our staff exceeded your expectations. Being awarded as the TripAdvisor Certificate of Excellence for 2016, all the staff at Hyatt Regency Kinabalu believe that providing personalized services to our guests has always been our top priority. We take great care in ensuring that...

Singapore, Singapore
Reviewed 3 weeks ago

Pros: - Central location - Good value - Great food (In my opinion the biggest plus, their restaurants are seriously good!) - Friendly staff and great service (Staff are exceptionally friendly and give their best to be helpful) Cons: - Hotel is a bit dated, but it is not causing any inconvenience - Male sauna was out of order Verdict:...

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Helpful?
Thank U1951LYdavid
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear U1951LYdavid, Thank you for sharing your feedback on your recent stay at Hyatt Regency Kinabalu. I am thrilled to hear that the services provided by our staff fulfilled your expectations. Our guests have always been our top priority, and as such, we take great care in ensuring that our guests have a memorable experience of their stay. I am...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

If you choose for the view, it has the best (for the sea view room), food was fine, but we are a bit disappointed with the cleanliness, the room is dusty. Overall - the stay was ok, nothing special except for the sea view.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ninie1310
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear Ninie1310, Thank you for your feedback regarding your stay at Hyatt Regency Kinabalu. I believe you are thrilled to see the breathtaking sea view from our sea view room. It has always been well-loved by all our guests. However, I am most concerned to learn of your disappointment regarding the cleanliness of the room. I assure you this is...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Good and wonderful place to visit and hayatt hotel is awesome hotel to state. The service is good and we are happy and enjoyed well. Food was good in all 3 restaurant in hotel. Security wise was good and protective too...continue your good service thank you.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank juswanskaurv
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you juswanskaurv for your 5-star review! I am glad to hear that you enjoy our services and food while staying with us. All of us at the hotel pride ourselves in providing the best service possible to our guests at all times, which has been recognized by TripAdvisor through our recent award, the TripAdvisor Certificate of Excellence for 2016....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tanjung Ria Kitchen
Tanjung Ria Kitchen
Cuisines: Asian, Malaysian, International
Nagisa Japanese Restaurant
Nagisa Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 

Additional Information about Hyatt Regency Kinabalu

Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $126 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Agoda and Travelocity so you can book your Hyatt Regency Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hotel Style:
#1 Luxury Hotel in Kota Kinabalu
#1 Business Hotel in Kota Kinabalu
#1 Family Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Kinabalu staff and other travellers.
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Questions? Get answers from Hyatt Regency Kinabalu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking the water.”
 of 5 bubbles 6djm, 12 Jan 2017 | Read review
“Sea view rooms are always a good choice to wake up to.”
 of 5 bubbles NisaI, 9 Jan 2017 | Read review
“Upgrade if you want a sea view - but beware outsiders can see into the rooms from the pool deck!!”
 of 5 bubbles 109anniec, 8 Jan 2017 | Read review
“Sea view, I guess.”
 of 5 bubbles TerryD989, 1 Jan 2017 | Read review
“Sea view is amazing”
 of 5 bubbles jim_mc347, 28 Dec 2016 | Read review
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