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Hyatt Regency Kinabalu

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Hyatt Regency Kinabalu
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1,243 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Reviewed 3 days ago NEWvia mobile

Good location. Many shopping mall around n near pier good to do water sport from pier. Lots of food around. Can go seaside easily. The price is also reasonable. The staff is nice. They open door for you with big smile.

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Helpful?
Thank Haung yau p
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

Have been staying at this hotel many times. I was impress with their customer service in my recent visit. Most of the staffs greeted me with my name, I am not sure how they recognize me. The check-in process was fast, it was done within a minutes. My preferred pillow type was on my bed when entered the room.

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Helpful?
Thank EdH76
Kota kinabalu
Reviewed 4 days ago NEW

Lobby lounge staff is awesome i love their frendlyness, and support the staff like Megawati and Alice RC club team is the best ever team i meet before compare with others hotel that i stay before and few of them im so amaze coz their can remembered all the guest in and out. Her is Suzie, Emily and one guy...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jeremiahalbertk
Bedlington
Reviewed 6 days ago NEWvia mobile

We stayed for 7 nights as it was in an excellent central location to explore the region of Sabah. 15 mins from airport, 10 minutes from Jessleton Pier for island trips and a short walk along seafront to food markets. Rooms were clean, spacious, with good facilities. Breakfasts were superb. Staff very friendly and helpful. Pool to sit and watch...

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Helpful?
Thank flashpacker2016
Houston, Texas
Reviewed 1 week ago

Great location for walking around downtown Kota Kinabalu. Only a fifteen minute ride from the airport...without traffic. Rooms were large and comfortable with all the amenities you might need. The bathroom was of a unique design with sliding doors for partitions. Overall a clean hotel, but a bit worn out. For the most part the staff made the stay memorable....

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Helpful?
Thank DJ M
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you DJ M for choosing to stay at Hyatt Regency Kinabalu during your recent visit to Kota Kinabalu. I am glad that your stay with us was a pleasant one. The convenience and accessibility to various points of interest, including a number of shopping malls and the handicraft market is one of the many great things when staying with...

Singapore, Singapore
Reviewed 1 week ago

I have been to KK quite a decent number of times although this is only my second review for hotel. But out of the many, I think I have found my favourite hotel with a location convenient for food, shopping as well as exploring the city. Throughout my stay for 3 nights we had good and fast service. I like...

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Helpful?
Thank Nisa I
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Welcome back Nisa and thank you for another 5-star glowing review! I am thrilled to know that we have been selected as your most preferred hotel around town. Other than being a convenient hub exploring around Kota Kinabalu, we are also within walking distance to jetty for exploring Tunku Abdul Rahman Park islands! On your next visit, do try out...

Tokyo, Japan
Reviewed 1 week ago

We were generally pleased with the experience at the Hyatt Regency. From the outside, we thought we were in for a smelly, musty room. But the place had been remodeled at least somewhat recently (on the 13th floor) and we liked the room. Downside was the first-floor breakfast buffet, which was complete chaos. Initial coffee order was forgotten and we...

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Helpful?
Thank Erik3626
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear Erik3626, Thank you for your review regarding your recent stay at the hotel. I am glad to know that our room and services fulfilled your expectation. I hope you and your family manage to catch some amazing views of South China Sea from our Regency Club Lounge. At Hyatt Regency Kinabalu, we always work towards ensuring that our guests...

Kuala Belait, Brunei Darussalam
Reviewed 1 week ago

We stayed in the hotel, which was very clean and tidy. The reception staff were extremely helpful and check in and out was a breeze. We did not eat in the hotel because the food seemed fairly expensive RM60 (£12) for breakfast. Whilst there, one of our party had a birthday and cake and fruit was delivered to the room,...

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Helpful?
Thank Annie C
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Annie for your 5-star review! I am pleased to know that you have a wonderful experience staying with us. As a recipient of TripAdvisor’s Certificate of Excellence for 2016, we take great care in ensuring that our guests experience the best service throughout their stay with us. However, I am most concerned to learn of your disappointment regarding...

Reviewed 2 weeks ago via mobile

This hotel makes me so happy! It's an absolute treat. Service is wonderful, rooms are clean and simple with beautiful linen and beds. Bathroom is clean, has wonderful toiletries and a fantastic shower. The food is also wonderful too. Try the 'kids me not' pizza! It's a must.

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Helpful?
Thank Janelle D
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Dear Janelle D, Thank you for your 5-star review! I am delighted to know that our rooms and services exceeded your expectations. At Hyatt Regency Kinabalu, all our staff believe that providing best service as possible to our guests is our top priority. As such, we have been awarded by TripAdvisor as the TripAdvisor 2016 Certificate of Excellence. I am...

Singapore, Singapore
Reviewed 2 weeks ago

Stayed for 1 night with my son after completing Mt Kinabalu climb. This is a good property with several dining options and nice views of the sea from the poolside area. Service & staff were good. Good massage at the spa. The rooms are good sized and modern. Would recommend the sea facing ones

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Helpful?
Thank Rahul1968
HRKinabalu, Executive Assistant Manager at Hyatt Regency Kinabalu, responded to this review

Thank you Rahul for your review. I am glad to hear that you enjoy our services during your stay at the hotel. As the recipient of the TripAdvisor 2016 Certificate of Excellence, all of us at the hotel have always seen our guests as a top priority and as such, we do our best in ensuring that they have an...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tanjung Ria Kitchen
Tanjung Ria Kitchen
Cuisines: Asian, Malaysian, International
Nagisa Japanese Restaurant
Nagisa Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 

Additional Information about Hyatt Regency Kinabalu

Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $126 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Hyatt Hotels Corporation so you can book your Hyatt Regency Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hotel Style:
#1 Luxury Hotel in Kota Kinabalu
#1 Business Hotel in Kota Kinabalu
#1 Family Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Kinabalu staff and other travellers.
7 questions
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Questions? Get answers from Hyatt Regency Kinabalu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking the water.”
 of 5 bubbles 6djm, 12 Jan 2017 | Read review
“Sea view rooms are always a good choice to wake up to.”
 of 5 bubbles NisaI, 9 Jan 2017 | Read review
“Upgrade if you want a sea view - but beware outsiders can see into the rooms from the pool deck!!”
 of 5 bubbles 109anniec, 8 Jan 2017 | Read review
“Sea view, I guess.”
 of 5 bubbles TerryD989, 1 Jan 2017 | Read review
“Sea view is amazing”
 of 5 bubbles jim_mc347, 28 Dec 2016 | Read review
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