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Shangri-La's Tanjung Aru Resort & Spa

3,887 reviews
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Traveller (3436)
Room & Suite (873)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“kinabalu wing”(285 reviews)
“sunset bar”(492 reviews)
“kinabalu club”(160 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Shangri-La's Tanjung Aru Resort & Spa
Special Offer: 7 Nights Getaway - 20%Off
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,887)Write a Review
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1,745
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64
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1,491 - 1,495 of 3,051 reviews
Reviewed 26 February 2014

Feel like most of the hotel staffs was more interest taking care of foreigner and less care about local. Was not given any welcome drinks compare to others and was asked to wait more than 1 hour at the lounge..More

Review collected in partnership with shangri-la.com
1  Thank Azmir A
Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 28 February 2014

Dear Azmir, thank you for your feedback. I am very concerned to learn of your comments on our staff service. On behalf of the resort, please accept our sincere apology for failing to provide you with a Shangri-La experience during your stay. Our employees have...More

Reviewed 25 February 2014

We stayed at this resort for 4 nights. It is strategically located away from hustle and bustle of town. An isolated oasis for peace and relaxation. But during our trip there were lots of tourists with kids so was bit noisy everywhere. They have good...More

1  Thank holiday_lovers2011
Reviewed 25 February 2014

My wife and I have just completed a lovely 8 day holiday at the Shangri-La Tanjung Aru Hotel and Resort after what can only be called as "Annus Horribilus 2013". The Resort was recommended by our travel agent back home as a place to unwind,...More

Thank Arthur V
Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 28 February 2014

Dear JetsettingOzpatriot, many thanks for sharing your feedback and pictures with us on Trip Advisor. I am delighted to hear that you and your partner had an enjoyable experience at the resort and my dedicated colleagues, Evie and Stephanie, took good care of the both...More

Reviewed 24 February 2014

This was a trip for my brother's birthday but the dinner was disappointing. Food came too slow, but the worst part was that food quality was not as 'fine' as Peppino supposed to be. I really don't know what happened, but hope Shangri-la will upkeep...More

Thank bondrabbit
Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 28 February 2014

Dear bondrabbit, thank you for your review. I am sorry to learn of your disappointing dining experience at Peppino and your comments have been shared with our Food and Beverage team for further improvement. Thank you again and and we sincerely hope that you will...More

Reviewed 23 February 2014

A great resort for a family holiday if kids are young enough to be entertained by swimming alone. The choice of restaurants is limited and the price of alcohol is prohibitive. The hotel is RM25 taxi fare from the centre of KK and therefore it...More

Review collected in partnership with shangri-la.com
Thank Nedra B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 217 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 217 - USD 498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3436)
Room & Suite (873)
Pool & Beach (571)
Dining (261)
Amenities (138)
Family and Play Areas (36)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
spanner70
11 February 2018|
AnswerShow all 5 answers
Response from nbuckley2016 | Reviewed this property |
Beer around rm7 from memory, food maybe rm20 upwards for main course depending on which restaurant. If you think rm30 for a taxi £6) expensive (the answer below) suggest you are staying in the wrong place - Tanjung Aru is... More
0
Votes
Richard H
6 February 2018|
AnswerShow all 7 answers
Response from Jssww | Reviewed this property |
Sorry don’t know we didn’t have executive suite or club lounge
1
Vote
Matt P
15 December 2017|
AnswerShow all 5 answers
Response from Bruno E | Reviewed this property |
I don't think so, because I went everywhere and I didn't see. But I am not sure.
1
Vote
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12345627
Room Tips
"Get the rooms overlooking the sea and sunset"
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"Seaview room at kinabalu win/ lower floor can be a little bit noisy- can hear ppl 's conversations as..."
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"Seaview room is really nice"
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"Tanjung Wing rooms are newly refurbished as at 2017"
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