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Grand Borneo Hotel

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Grand Borneo Hotel
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354 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 5 days ago NEW

the staff is very helpful the room is quite small, and even the water heater is not working. location wise, quite good as it is attached to shopping mall. free internet available at the hotel. however, for the breakfast buffet, not many choice of menu.

Thank AsrulSeruji
Perth, Australia
Reviewed 1 week ago NEW

Grand Borneo, look out, here comes Warring Wendy! Your hotel was substandard and she's not happy The plumbing was broken, she couldn't even shower Now you've left a taste in her mouth oh so sour Your aircon was broken, so stifling was the heat So uncomfortable was she, the roof she did hit You keep shifting her from one room...

1Thank AlphaCharlie1959
Subang Jaya, Malaysia
Reviewed 1 week ago

My first time staying at GB. First day - Water pressure was low and shower was not hot enough. Next morning there was no water supply to the toilet. Finally asked to changed room and that took quite a while and I was late for my business appointment. The management upgraded me to a bigger room but air condition was...

1Thank WendyTBC
Kuching, Malaysia
Reviewed 1 week ago via mobile

There are two things i look for in a hotel. Comfortability and Food. Checked in the hotel with the friendliest staffs, very hospitable, and felt comfortable just like at home. However, after a exciting day in KK, I wouldnt wish to walk far than i should to get my food to fill my empty tummy. I was looking forward to...

Thank BorneanLady
Reviewed 2 weeks ago via mobile

The staff is giving me smiling face. Room is clean, bathroom clean. Good for couple stay. Shopping mall is just beside the hotel, u can find things to eat or shop there (for those who want to have relaxing trip only). If u rent a car better be careful. The parking there charged RM6 for 4 hours, 1 day RM8,...

1Thank Chee Kiong L
Reviewed 4 weeks ago via mobile

Too expensive...Rm2++ per-night...first check-in i need ask operator to have a towel...Limited Parking, only avilable 9 lot parking for customer, first come First serve. Not include Breakfirst...Not recommend...

Thank Nazdriaful A
Reviewed 19 March 2017

This is a friendly, clean hotel in the middle of 1Borneo. The room was clean and had all the needs for a business trip. Things worked - TV, wifi, shower. Comfortable bed with comfortable pillows. Breakfast had plenty of choice and was fresh.

Thank Rogre
Reviewed 10 March 2017 via mobile

Staff on service desk are awesome, super friendly and polite. The mall is attached to the hotel which is either handy or horrible, depending on you're own personal preference. Food here is okay, local dishes better than European options. The pictures of the hotel are deceiving though, the pool doesn't look as glam as shown above, also there's a giant...

Thank Sylv R
Subang Jaya, Malaysia
Reviewed 5 March 2017 via mobile

Check-in and check out are really fast. We requested for change room due to noise from main road and the staff are efficient without long waiting. However the rooms are 3 star standard, it is clean but facilities are aged. Breakfast is okay, mainly local dishes. Overall are okay but it will be much better if they refurbish the hotel...

Thank NCNG
Reviewed 21 February 2017 via mobile

Stayed with my husband and 2yo daughter. This hotel is attached to the one Borneo mall and the staffs was friendly and that's the only advantage. The breakfast has not much choice and was not good. The hotel lobby was under maintenance. Very noisy place. I expected a better breakfast for the price I paid. Quite a distance from main...

Thank Yoshita S

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Bathroom (35)
Hotel & Grounds (14)
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Borneo Hotel, a fast growing home-grown brand, makes its debut in the pulsating tropical wonders of Kota Kinabalu. This 325-room property of modern chic deluxe class forms an integral part of the largest mall in Sabah - 1Borneo Hypermall - an entertainment complex with over 400 stores of leisure, entertainment and culinary delights. This international class hotel caters to business travelers as well as holiday makers. ... more   less 

Additional Information about Grand Borneo Hotel

Address: D'Borneo Hotel TA-00-01, 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $32 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Borneo Hotel 3*
Number of rooms: 325
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Also Known As:
Grand Borneo Hotel Kota Kinabalu, Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Grand Borneo Hotel staff and other travellers.
3 questions
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Questions? Get answers from Grand Borneo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with properly maintained toilet and less A/C noise”
WendyTBC, 16 Apr 2017 | Read review
“Book a suite”
davidgary8, 26 Jan 2017 | Read review
“Higher floor got more big room”
ClestinaKL, 20 Dec 2016 | Read review
“Choose a different hotel.”
MickWelch, 20 Dec 2016 | Read review
“None, don't stay in this hotel”
redsed, 3 Nov 2016 | Read review
5 of 5